Grand Subaru

Subaru purchase/service The sales person Will was very helpful answering all my questions. I already reviewed the Outback and knew what I was looking for but Will was able to The sales person Will was very helpful answering all my questions. I already reviewed the Outback and knew what I was looking for but Will was able to inform me of the options and advantages to choose the right used car. Which I did and all is well. More

Fantastic deal and excellent customer service!!! My wife and I just bought our first new car, and Joe and Sandy made it a wonderful experience! We were admittedly guarded after hearing horror stor My wife and I just bought our first new car, and Joe and Sandy made it a wonderful experience! We were admittedly guarded after hearing horror stories for years about shady car salespeople. We reached out to Grand because of a friend's recommendation. Sandy quickly found us the exact car/trim and color we wanted, and gave us an excellent price. Joe walked us through the rest of the process, including a checklist of things we needed for the day of the purchase. Once we arrived to pick up the car, we were again bracing for the "hard sell" on upgrades, but there was no pressure on anything. The options were presented, and we only went into detail on the things we were interested in. Once the paperwork was complete, Joe gave us a thorough walk-through of all of the electronic feature/safety options/entertainment devices in the vehicle, and we were on our way. We were extremely pleased with their "no BS" approach to car sales, and I would highly recommend anyone looking for a Subaru to give them a call. More

Great deal from Grand and Jeff Everyone at Grand Subaru bent over backwards to make my buying experience a perfect and quick deal. I shopped around at the 4 dealers in my area and r Everyone at Grand Subaru bent over backwards to make my buying experience a perfect and quick deal. I shopped around at the 4 dealers in my area and really could not find a car with the packages and options we wanted. I had touched base with Sandy and Jeff back in January and continued to keep in touch with them as we got closer to doing our deal. I ended up making a deal on the phone with Jeff at a very reasonable price, and they found the exact car in the color and with the options we wanted. They went out of their way to get that car quickly so that I could fly 500 plus miles to pick up our new Ascent. A sincere thanks to Jeff for going to bat for us and getting me picked up at O'Hare-thanks Marco! On my trip to the dealership from O'Hare, I met a really cool guy from Colorado Springs that was there to by a new Outback at a great price. I knew it was a good deal because we bought a 2018 touring Outback at another dealership. Thanks to Sandy, Jeff, Trace, Brandon and Marco for taking care of me and saving our family thousands of dollars ! More

Great experience in dealing with Grand Subaru. I have leased Legacy from Grand Subaru and my sales person , Nicole was very honest , professional, courteous in dealing with me. I am very happy tha I have leased Legacy from Grand Subaru and my sales person , Nicole was very honest , professional, courteous in dealing with me. I am very happy that I went to Grand Subaru. More

Awesome experience! The customer service at Grand Subaru is beyond words- I got the pleasure to work with both Nicole & Al. Nicole had such great patience, & worked with The customer service at Grand Subaru is beyond words- I got the pleasure to work with both Nicole & Al. Nicole had such great patience, & worked with us for hours to ensure we purchased the perfect car. She’s an awesome salesperson & is the perfect person to help you make a purchase. As for Al, he’s a character! He’s a funny guy, making the dreadful conversation of finances actually really fun! He really made it happen for us- when we were in a bit of a jam, he fixed it with no hesitations. He was so good, he almost made my boyfriend switch his Audi for a Subaru! 😉 Overall, great experience & I’d recommend to everyone. I look forward to coming back here soon! More

Outstanding Service! Grand Subaru is a great dealership to,work with when choosing a new vehicle, they have an awesome staff. . Was time to surrender my leased Forester an Grand Subaru is a great dealership to,work with when choosing a new vehicle, they have an awesome staff. . Was time to surrender my leased Forester and choose an Outback for my next leased car. Kiril and I started having conversations and I choose him as my dealer. Best choice ever! Kiril is professional, courteous, and listens to the customers needs. I have some credit problems and he helped me overcome my problems and I drove off the Grand Subaru lot with 2019 Outback and I love it! Thank you Kiril, you’ll hear from me in three years when my lease is over and I will be happy to send you anyone who is looking for a car! More

Very professional and friendly service Jeff Schade from Grand Subaru in Bensenville, IL was recommended by our close friend who was Jeff's customer. We hesitated to drive 1,5 hour from our Jeff Schade from Grand Subaru in Bensenville, IL was recommended by our close friend who was Jeff's customer. We hesitated to drive 1,5 hour from our place to see Jeff. Well, it worth it 100%. Our experience with Jeff was the best ever out of all car purchases we made in a past. I asked Jeff in my email for "no pressure" and that was exactly what we got. Jeff was cooperative, friendly, patient and very fast to reply and answer all our questions. The whole experience with Grand Subaru was as smooth and welcoming as never before. Jeff's managers Ryan and Sandy were also helpful and quick to communicate. They respect our personal needs and it was a very pleasant experience. Jeff is an extraordinary salesperson due to his personal human qualities. On top of all Jeff is a high professional. He has changed our vision of a car purchase and we will recommend him and go to him again in a future. Thank you, Jeff, for a very pleasant experience. Best of luck. More

Very recommend!!! Matt was great and very helpful. My husband back you guys for a few month. Good experience and good deal too. Very recommended. Matt and grand subaru Matt was great and very helpful. My husband back you guys for a few month. Good experience and good deal too. Very recommended. Matt and grand subaru is the best. More

Great dealer and excellent service department Wendy Kaplan is awesome. Our new 2019 Subaru Forester is the third Subaru we have bought here with Wendy's help. She is thorough and considerate. I Wendy Kaplan is awesome. Our new 2019 Subaru Forester is the third Subaru we have bought here with Wendy's help. She is thorough and considerate. In the rare times when she does not know something or she is not sure, she gets help to make sure everything is correct. We are hoping she will not retire before 2022 by when we may need to replace our 2016 Subaru. More

Excellent Service, Not Pushy at All Just purchased a new 2019 Outback Premium through Jeff over at Grand Subaru. Very happy with the experience. Jeff was very patient and got back to me Just purchased a new 2019 Outback Premium through Jeff over at Grand Subaru. Very happy with the experience. Jeff was very patient and got back to me promptly every time I had new questions about the vehicle. When we finally came into buy he got us through the process quickly, was not pushy at all about the extra options and we were very satisfied with the experience. In the future I will be looking at trading in my own Subaru for something new and I’d be happy with work with him again when that time comes. More