
Grand Subaru
Bensenville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Friendly and Professional. Kiril is a fellow subaru enthusiast and clearly cares for his customers. He has gone above and beyond during the purchase of my new 19’ STi. He is ver Kiril is a fellow subaru enthusiast and clearly cares for his customers. He has gone above and beyond during the purchase of my new 19’ STi. He is very patient and honest. He was able to answer any questions at any time and I am forever grateful for all he has done for me. Grand Subaru has great clean and friendly facility with some awesome entertainment and snacks. Al Hassan is very kind and down to earth friendly person, he helped me feel better coming back to the dealership after a bad past experience with a former finance employee. I definitely recommend doing business with both Kiril and Al for their professionalism and great attitude. I will happily visit again for my next Subaru in the future. More
Professional and Friendly! Our experiences in the past with dealerships has been mediocre, at best. Not true for Grand Subaru. The facility is clean, beautiful and welcoming. Our experiences in the past with dealerships has been mediocre, at best. Not true for Grand Subaru. The facility is clean, beautiful and welcoming. The people are kind and professional with the goal of supporting your needs and purchase. They have a terrific inventory which was important to us. Our salesperson, Michael Sinacola, was tremendous. We will definitely buy our second Subaru from them! More
Not trust worthy I would not recommend ever doing business with this dealership. I had a car shipped on 3/19/2019 that I was told was in great shape only to receive a I would not recommend ever doing business with this dealership. I had a car shipped on 3/19/2019 that I was told was in great shape only to receive a very dirty car with a ton of issues. Notified the dealership after receiving that day. Tried talking to management about having it shipped back because it was not what I was told it was like & that surely he would want to be honest about the problem only to be told I can't return the car. Very unprofessional and they do not stand behind their words. I've never had such awful service from a dealership. Pictures were sent in to prove the car was not like the pictures I was sent & told the car looked like but the manager argued with me & didn't care at all about it. More
Great car buying experience First time Subaru buyer Worked with Nealy who is prompt (in response), professional (in dealings) and pleasant (in communication)! Nice facility and First time Subaru buyer Worked with Nealy who is prompt (in response), professional (in dealings) and pleasant (in communication)! Nice facility and helpful staff as well. More
Made our purchase easy except for the interruptions. Our Sales person, Nicole, was nice and polite. She was very knowledgeable and was able to answer all of our questions about the vehicle and options. Our Sales person, Nicole, was nice and polite. She was very knowledgeable and was able to answer all of our questions about the vehicle and options. She made the best of our buying experience even with the constant interruptions. At times my wife and I felt she could not give us her undivided attention a customer expects. She is a multitasker to the extreme! More
We had a great experience buying our car. No problems. Mike was very helpful and knowledgeable about our car. Answered all our questions. We had not bought a car in over 20 years, so we had alot of questio Mike was very helpful and knowledgeable about our car. Answered all our questions. We had not bought a car in over 20 years, so we had alot of questions. Mike went over everything and made sure we understood. More
Awesome experience purchasing used Subaru with Wendy! Wendy was very personable and honest and selling us a great used Outback. She made it so easy and actually an enjoyable process! So glad we came to G Wendy was very personable and honest and selling us a great used Outback. She made it so easy and actually an enjoyable process! So glad we came to Grand Subaru for our purchase, I will be recommending them to anyone wanting to buy a new or used car. Thanks again Wendy! More
vary fair people at age of 69 have bought more cars than I like to think about. Of all the dealers and sales people I have dealt with this was one of the easiest and f at age of 69 have bought more cars than I like to think about. Of all the dealers and sales people I have dealt with this was one of the easiest and fairest. Afiza was great to work with. As she and Sandy in internet sales said "we do not play games or do add ons". I can say that is correct. Pricing was up front and even trade was fair. I thought mine trade was worth more than initial number Afiza went back and got me a few hundred more. None of us ever get all we think our trade is worth but Grand Subaru was more than fair. I highly recommend them. More
Satisfied customer Michael was helpful with buying our Subaru. My partner and I both felt heard while looking for the right car for our lifestyle and budget. We didn’t f Michael was helpful with buying our Subaru. My partner and I both felt heard while looking for the right car for our lifestyle and budget. We didn’t feel rushed or like we were constantly being sold things we didn’t need or want and the whole team at Grand Subaru was very friendly. More
Leasing a car I had been dreading looking for a new car. I did not want to deal with a pushy salesperson. My husband and I had narrowed our choice to four SUV model I had been dreading looking for a new car. I did not want to deal with a pushy salesperson. My husband and I had narrowed our choice to four SUV models and were planning to go to four dealerships. We decided to go to Grand Subaru first. We did not get any further for we found exactly what we were looking for there. We were assigned Kiril Velkov for our salesperson. He was knowledgeable and patient, answering all our questions and was not at all pushy. He was a pleasure to work with. More