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Grand Subaru
Bensenville, IL
3,886 Reviews
At Grand Subaru we provide the highest level of customer service, through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience, whether you are looking for a new vehicle, pre-owned vehicle, online specials, need parts or service, or would like information on Subaru products and services. Do not hesitate to call or email us.
Grand Subaru is centrally located in the Chicago area making it easy and convenient to get to, whether you are coming from Chicago, Elmhurst, Bensenville, Naperville, Lombard, Schaumburg, Countryside, or Arlington Heights. We are one mile off of I-290 in Bensenville/Elmhurst.
To make your purchasing decision easier Grand Subaru offers a large selection of New Subaru Models. Our New Car Inventory includes all the best selling models and trim packages. Whether you are looking for the Forester, Impreza, Outback, Legacy, Tribeca, WRX, or WRX STi, we have what you are looking for. Also, don?t forget to ask us about our great financing and leasing options. You can trust that Grand Subaru will professionally fit you into the automobile of your choice.
We pride ourselves in having one of Chicagoland's best selections of Pre-Owned Subarus whether it's a 5 year old Subaru Outback or a current model with low miles. We stock as many years and models possible, offering the widest selection of cars and trucks and ease of purchase. Our well-trained Certified Sales Staff is here to answer any and all questions you may have.
Grand Subaru's professionally managed Service and Parts Departments are open to accommodate you, whether for a quick oil change or for an extended service visit; and, as always, Grand Subaru offers competitive pricing for your automotive maintenance needs. Grand Subaru has Subaru Certified Technicians specifically trained to work on your Subaru. You will also receive a courtesy car wash. Knowing your car is in good hands is important.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,886 reviews
December 14, 2018
An easy way to get what you want! I worked with Michael earlier today the purchase of a new-to-me/used 2015 Subaru Forrester Touring edt. Michael made the process quick and easy, I worked with Michael earlier today the purchase of a new-to-me/used 2015 Subaru Forrester Touring edt. Michael made the process quick and easy, helping me where I needed it, overall a great buying experience! Some car dealerships can be pushy with their sales but not this one. I talked with some of the other customers in the waiting room they were waiting for service on their vehicles and they were all smiling just sitting there and had to ask them whether they like their vehicles or not and they all said they love them so much.. that was the selling point to me! I would highly recommend this dealership and working with Michael, he knows his cars and all their options, bells and whistles. A very accommodating and easy evening, thank you again for everything and looking forward to being a part of Subaru family More
by Ajdubbz
Employees Worked With
Linda Martinez, Michael Sinacola
December 13, 2018
Great Service, Straight Forward Buying The team here was great. Fast and very responsive around inquiries and once I was actually there they were great to work with and really made an effor The team here was great. Fast and very responsive around inquiries and once I was actually there they were great to work with and really made an effort to get me to my ideal price range for the features I wanted. A really nice experience overall pushed over the top by great communication and service from Nicole. More
by Jan221987
Employees Worked With
Nicole Iacullo
December 12, 2018
Nicole will take care of your car related questions. Nicole is not only a great and knowledgeable Subaru rep. She is a nice person! She remembered to introduce me to another wrx buyer and we became fr Nicole is not only a great and knowledgeable Subaru rep. She is a nice person! She remembered to introduce me to another wrx buyer and we became friends. More
by Db5
Employees Worked With
Nicole Iacullo
December 12, 2018
Great Nicole was awesome , she delivered what she promised and had us in and out in no time . Have recommended her to many friends and family . Will definit Nicole was awesome , she delivered what she promised and had us in and out in no time . Have recommended her to many friends and family . Will definitely buy my next car through her and Grand Subaru More
by Collinmary1
Employees Worked With
Nicole Iacullo
December 11, 2018
First Sales Person that was a Straight Shooter I have purchased cars from other dealerships and have dealt with, let's just say, interesting sales people. The minute I received an e-mail from Nea I have purchased cars from other dealerships and have dealt with, let's just say, interesting sales people. The minute I received an e-mail from Nealy getting in touch with me about my inquiry into buying a Sabaru, I just knew that I had found a sales person that I definitely wanted to work with. Finally meeting her in person confirmed it all. I can honestly say that buying my car from Nealy was the best car sales experience I have ever had in my lifetime so far. Keep up the great work Nealy! I would not hesitate one moment to refer Nealy and Grand Subaru to everyone who is looking to buy a new car. More
by nikki18
December 10, 2018
No Hassle, Low Pressure Experience Nealy at Grand Subaru was a pleasure to work with. She was easy to work with, and everyone I met at the dealership was competent, kind, and trustworth Nealy at Grand Subaru was a pleasure to work with. She was easy to work with, and everyone I met at the dealership was competent, kind, and trustworthy. I would highly recommend working with Nealy and Grand Subaru! More
by S
Employees Worked With
December 10, 2018
Another great car shopping experience Thank you to Will and Jen for their help in the purchase of our new 2019 Forester. We purchased our 2015 through Grand Subaru and knew that we wanted Thank you to Will and Jen for their help in the purchase of our new 2019 Forester. We purchased our 2015 through Grand Subaru and knew that we wanted to do it this way again when the 2019 became available. Once again, even with living in Michigan, it was easy. We communicated frequently with the sales people via email and text, got on the train, Uber-ed to the dealership and drove home with our new car. We appreciate the ease of communication. Thank you. More
by marmychris
Employees Worked With
Jen Zglobicki, Brianna Bartoli, William Mojica
December 10, 2018
Out of state feels like home I found my "new to me" 2008 STI Hatchback online. Michael got in touch with me and it was smooth sailing after that. We drove into town the day before I found my "new to me" 2008 STI Hatchback online. Michael got in touch with me and it was smooth sailing after that. We drove into town the day before the appointment from Texas with the trade-in. Michael was professional, respectful and easy to work with. It was definitely worth the trip. More
by HTX-STI
Employees Worked With
Michael Sinacola, Brandon Metz
December 08, 2018
Tried to overcharge much!! I went to Bensenville Subaru in hopes of purchasing their 2017 WRX Premium car in November. The internet price was listed at $22,983. I drove about an I went to Bensenville Subaru in hopes of purchasing their 2017 WRX Premium car in November. The internet price was listed at $22,983. I drove about an hour and a half to look at the car and i really like it. we went inside and we started talking numbers. after financing and everything the price came out to payments of $583 per month for 72 months with a $1,000 down payment. Meaning that the overall price of the vehicle was just under $43,000. Almost Double the price that the car was listed at. When i saw those numbers i knew they just wanted to pocket all the extra money so i left. Daniel, the sales rep, stayed in contact with me calling me and emailing me to try to go back and that they might be able to work with the numbers. So i just asked him to send me a list of ALL the cost that was included in the price that was given to me. The internet price, the interest rate i was getting, the fees, and everything. He emailed me back with these numbers; Car price: $22,983, Tax Rate: 9%, Fees: $400, Int. Rate 9% and a $1,000 Down Payment. I did all the math and the loan amount i would be requesting would be $24,451.47. With a 9% int. over 72 months the total would be $441/month so $31,734.00 total price. I asked Daniel where the other $12,000 were coming from and he just avoided the question and only answered with just come on over and i can get you the best deal possible. He did not want to answer my question which showed me that they were just trying to rip me off. I wonder how many people they have tried to pull this stunt with. Never buying a vehicle from this dealership!! More
by trejo94
Employees Worked With
Daniel Colon, Sean Cook
December 08, 2018
Seamless Experience! This was far and away the most seamless car buying process I’ve had to date. Michael made everything easy from start to finish! I was very impressed a This was far and away the most seamless car buying process I’ve had to date. Michael made everything easy from start to finish! I was very impressed and would recommend working with Michael and Grand to anyone. Thank you! More
by ChicagoRed
Employees Worked With
Michael Sinacola, Brandon Metz
