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Grand Subaru

Bensenville, IL

5.0
3,899 Reviews
At Grand Subaru we provide the highest level of customer service, through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience, whether you are looking for a new vehicle, pre-owned vehicle, online specials, need parts or service, or would like information on Subaru products and services. Do not hesitate to call or email us. Grand Subaru is centrally located in the Chicago area making it easy and convenient to get to, whether you are coming from Chicago, Elmhurst, Bensenville, Naperville, Lombard, Schaumburg, Countryside, or Arlington Heights. We are one mile off of I-290 in Bensenville/Elmhurst. To make your purchasing decision easier Grand Subaru offers a large selection of New Subaru Models. Our New Car Inventory includes all the best selling models and trim packages. Whether you are looking for the Forester, Impreza, Outback, Legacy, Tribeca, WRX, or WRX STi, we have what you are looking for. Also, don?t forget to ask us about our great financing and leasing options. You can trust that Grand Subaru will professionally fit you into the automobile of your choice. We pride ourselves in having one of Chicagoland's best selections of Pre-Owned Subarus whether it's a 5 year old Subaru Outback or a current model with low miles. We stock as many years and models possible, offering the widest selection of cars and trucks and ease of purchase. Our well-trained Certified Sales Staff is here to answer any and all questions you may have. Grand Subaru's professionally managed Service and Parts Departments are open to accommodate you, whether for a quick oil change or for an extended service visit; and, as always, Grand Subaru offers competitive pricing for your automotive maintenance needs. Grand Subaru has Subaru Certified Technicians specifically trained to work on your Subaru. You will also receive a courtesy car wash. Knowing your car is in good hands is important. If you have any questions or concer
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125 W Grand Ave

Bensenville, IL

60106

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Showing 3,899 reviews

January 03, 2019

Thank you Jeff for interrupting your time-off day by coming back to work in order to catch the year end sale! You provided a great service! More

by morning142
Recommend Dealer
Yes
Employees Worked With
Jeff Schade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2019 -

Grand Subaru responded

Thank you for the positive review! Jeff will be thrilled to know that you appreciated his coming in and having the chance to work with him. We hope to do business with you in the future!

December 31, 2018

First Subaru! Working with Daniel was a pleasure! He made sure all our questions were answered and met with us when it fit our schedule best. Loving my Subaru! More

by Nathalie S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Colon
Jan 02, 2019 -

Grand Subaru responded

Nathalie, we're so happy to know that Daniel was a pleasure to work with! Keep enjoying your new Subaru, and let us know if there's anything else our team can help with!

December 30, 2018

Grand experience buying a car Buying a new car can be stressful! Mike Sinacola went out of his way to put us at ease. He is professional and personable; very patient answering our More

by Sue
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Ballard-Martinez, Michael Sinacola
Jan 02, 2019 -

Grand Subaru responded

Thank you for the positive review, Sue! Mike appreciates the positive feedback and is glad to have provided you with an excellent experience. Have a great day!

December 28, 2018

2019 Impreza lease Thank you to all the Team at Grand Subaru for making our lease experience as easy as possible! Nealy, our Sales Rep. was outstanding, she was able to More

by Roger Waddington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Czaja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nealy Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Metz
Jan 02, 2019 -

Grand Subaru responded

Thank you for the 5-star review, Roger! We are glad you enjoyed our leasing experience. We look forward to serving you over the course of your lease. Have a wonderful day and enjoy your new car!

December 27, 2018

Subaru Ascent My wife and I are expecting our second child and we had done some initial research online about 3 row SUVs and put the new Subaru Ascent in the runnin More

by Conor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiril Velkov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Metz, Brianna Bartoli
Dec 28, 2018 -

Grand Subaru responded

Thank you for sharing your experience with us at Grand Subaru. We pride ourselves on our customer service at our dealership and it sounds like the members of our team you worked with did their best to make your experience a positive one. It is a common misconception that the car buying process has to be a miserable one and it sounds like Kiril, Brandon, and Brianna showed you the correct way purchasing a car should go. We appreciate your business and we hope you decide to choose us again for your future vehicle needs.

December 26, 2018

Finding the car I always wanted Thanks to Grand Subaru and of course Michael for helping me. Micheal is very professional and nice. Walked right in the dealer and greeted me. Asked h More

by Franky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sinacola
Dec 28, 2018 -

Grand Subaru responded

Thank you for the wonderful review, Franky! We are so glad to hear that Michael was able to provide you with wonderful service. We will let him know to keep up the great work. We appreciate your kind words about our dealership and can't thank you enough for recommending us. Thanks again and let us know if there is anything else we can do for you.

December 24, 2018

Jeff Schade - Internet Sales - Hits a home run The wife and I traveled from S.W. Michigan to purchase our car thru Jeff and Grand Subaru. Our expectations were meet with professionalism and timelin More

by TomTall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Drouin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2018 -

Grand Subaru responded

We really appreciate this kind review! Our entire staff works very hard to make sure that each customer has the best experience possible and we are thrilled to hear that we were able to achieve that for you. Thank you so much for visiting Grand Subaru, please let us know if there is anything else we can do to help you. Enjoy your new Outback!

December 23, 2018

Amazing service! I recently made my first purchase from this dealership. I cannot recommend Andrew Jennings highly enough!!! Hands down, he is one of the most goofiest More

by Thalassa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Jennings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2018 -

Grand Subaru responded

Wow, thank you so much for the review! We certainly understand how stressful the car-buying experience can be so we do our best to make sure it's as pain-free as possible. Andrew will be glad to know that you had such a phenomenal visit with us. If there is anything else that we can do to assist you, please don't hesitate to reach out!

December 18, 2018

My Forester Thanks to Kiril (Sales) and Al (Finance) made buying my new Forester pretty simple. I appreciate Kiril explaining and demonstrating the car’s wonderf More

by Doris64
Recommend Dealer
Yes
Employees Worked With
Kiril Velkov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Hassan
Dec 20, 2018 -

Grand Subaru responded

You made Kiril & Al's day, Doris, and thank you so much for your very kind words. We are thrilled our team could help you find the Forester you wanted. If you need anything else or have any other questions about it, we would love to help you once again. Congratulations and enjoy your new vehicle. It was great to see you and we hope you have a wonderful day!

December 18, 2018

Pleasant experience!! We CRINGED at the idea of getting a new car... Mike eased the anxiety (and palpitations :) of the experience. He was VERY helpful, professional and More

by Gymeg
Recommend Dealer
Yes
Employees Worked With
Michael Sinacola
Dec 20, 2018 -

Grand Subaru responded

Wow! What an honor, Gymeg. You made Mike's day, and thank you so much for your very kind words about our team. It was so great to see you and help you find the Ascent you wanted. Congratulations on it, and we know you are going to love it for many years to come. If you have any more questions or need anything else, we would love to help you again. We look forward to seeing you again, and hope you have a wonderful day!

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