Grand Subaru

Honest and did not falter on any expectations I had I woke up on 12/1/2018 in Minneapolis with a thought. I know the car my wife wants is at a dealership in Chicago. No dealership in Minnesota has exac I woke up on 12/1/2018 in Minneapolis with a thought. I know the car my wife wants is at a dealership in Chicago. No dealership in Minnesota has exactly what we want. What if Grand Subaru has a fair price and the cost of a plane ticket is not too high either? I talked to Jeff Schade at Grand Subaru and told him I was from out of town. I am sure he put his best foot forward knowing that flying in that day and driving 7 hours and 400 miles back home needed a justified price/reason. He gave me a first price that was a great price and better than all the other shady car sales persons I had talked to in Minnesota. All I had to say was "okay. We are ready to do this." I then booked a one way flight on points out of MSP for 90 minutes later. Naturally I had some apprehensions about hopping on a one way flight and putting myself in a very week handed scenario with a car dealer. Jeff sent a Purchase Agreement and reassured me that he was being honest about the price. When I showed up, Jeff was a true man to his word. The transaction was exactly what was promised and I was on my way driving back to Minneapolis through a snow storm that a Subaru had no issues with! More

First car-buying experience with Andrew In our first car-buying experience we worked with one of the salesmen at Grand, Andrew Jennings, who made the whole process a breeze. Working with And In our first car-buying experience we worked with one of the salesmen at Grand, Andrew Jennings, who made the whole process a breeze. Working with Andrew felt like hanging out with your friend who just happens to sell and know a lot about cars. We played fooseball, we were treated kindly, and we walked out feeling very happy about our purchase. Thanks, Grand, and thanks, Andrew! More

Excellent friendly service Kiril Velkov went above and beyond in helping me with my purchase. I came to him with a complicated situation and he was able to work wonders; all the Kiril Velkov went above and beyond in helping me with my purchase. I came to him with a complicated situation and he was able to work wonders; all the while making sure I was getting a fair deal. I would recommend Kiril to friends and family in a heartbeat. More

Great customer service This is the second time I bought a car from them. Great people to deal with. Everybody are very polite and very welcoming. I would recomend this deale This is the second time I bought a car from them. Great people to deal with. Everybody are very polite and very welcoming. I would recomend this dealer to anyone. More

For a stress free time ,deal with Nealy Anderson From the first contact with Nealy over the purchase of my crosstrek,she guided me to the vechile that suited my needs,with no pressure or usual sales From the first contact with Nealy over the purchase of my crosstrek,she guided me to the vechile that suited my needs,with no pressure or usual sales bs,instead it was a very proffesional and enjoyable time,direct talk,plain and simple no pressure tactics,Nealy with the help of her team member Nicole kept the whole process moving along like a well oiled machine.Would have no problem buying here again,goodvdeal,fair trade indeal and overall good dealership.thanks to Linda as well. More

Wonderful Experience We purchased a new 2019 Crosstrek with the help of Nealy Anderson at Grand Subaru and it was the easiest most pleasant new car buying purchase we have We purchased a new 2019 Crosstrek with the help of Nealy Anderson at Grand Subaru and it was the easiest most pleasant new car buying purchase we have ever had. We started on-line through True-Car and Nealy at Grand Subaru worked with us to get us the car we wanted at a fair deal. Other dealerships and salespeople were not as responsive as Nealy and Grand Subaru. The exact car we wanted was not available at any dealerships in the area, so Nealy did a factory order for us and kept us informed every step of the way. The dealership is very clean and has a pleasant atmosphere. Nealy is knowledgeable, responsive, friendly and a pure pleasure to work with. More

Busy black Friday 1st I love the car. Mike was great and grand has won me over.I will be a loyal customer for a long time. A happy customers. 1st I love the car. Mike was great and grand has won me over.I will be a loyal customer for a long time. A happy customers. More

Matt was great and honest Very good sale. Matt was great and I was given a great deal. The dealership was excellent. I would but another car from them. Thank you!!! Very good sale. Matt was great and I was given a great deal. The dealership was excellent. I would but another car from them. Thank you!!! More

Excellent Experience Going into purchasing my new Subaru, I knew I wanted a Forester. From first walking in, Will Mojica helped go through all my options and truly listene Going into purchasing my new Subaru, I knew I wanted a Forester. From first walking in, Will Mojica helped go through all my options and truly listened to the features I did and did not want. Will is extremely knowledgeable and truly helped me pick out exactly what I wanted. This car buying experience was one of the least painful things- something you usually don't say! Definitely recommend!! More

Easy to work with When I decided to purchase a Subaru, I shopped (of course). During the shopping experience, I have found Nicole is very easy to work with. More import When I decided to purchase a Subaru, I shopped (of course). During the shopping experience, I have found Nicole is very easy to work with. More important for me, she doesn't play negotiation games and apply those "sales strategies" to me. She just gave what she can do best for me which saved my time and energy in the whole purchase process. Nicole is a great person to work with. I have not worked with service people yet. I expect the same experience from them. More