Grand Subaru

Chris Thomas was a exceptional salesman. He not only listened to what I said, HE HEARD ME! That was refreshing. Super conscientious and REAL Customer SERVICE. How rare. - WOW! Ethical He not only listened to what I said, HE HEARD ME! That was refreshing. Super conscientious and REAL Customer SERVICE. How rare. - WOW! Ethical behavior in the car buying business often is uncommon. This was not the case with Chris. He made what could have been an unpleasant experience more tolerable, agreeable and pleasant. Excellence is only a word, that can mean nothing without people like Chris, who are willing to put in the work ( putting it into effect), to make it outstanding. In a heart beat, Without fail I would sincerely recommend Chris Thomas, and this great dealership. I certainly will tell and recommend people I know along with people I do not know too. Quality is hard to come by !! customer service. More

Staff was friendly, efficient and honest. I was always kept up to date on the progress of my factory order. I was always kept up to date on the progress of my factory order. More

Gabriel is an excellent sales man and he is also very understanding in what I wanted as a business and really the proposal he made me to change my 2018 Subaru Crosstrek Limited car for a 2022 Subaru Fore understanding in what I wanted as a business and really the proposal he made me to change my 2018 Subaru Crosstrek Limited car for a 2022 Subaru Forester Touring was really very good and the dealership was also very flexible for what I was looking for. Now I can be proud of my amazing new 2022 Forester Touring. I appreciate Gabriel because from the time I spoke on the phone with him until the purchase, he and his work team always treated me excellent. Gabriel and Grand Subaru, for the future my first option will be Grand Subaru for this excellent experience Today and of course I will recommend it to family and friends And finally, whenever I take my car to Grand Subaru for service, I am always amazed at the cleanliness, all the time they have snacks, bottled water, coffee, muffins and fruits. The service is also excellent and fast. Thank you More

Working with Gabe was a pleasure! He was very straight forward and no games, extremely professional. We did most of the work over the phone before I came in (trade value, OTD price, e He was very straight forward and no games, extremely professional. We did most of the work over the phone before I came in (trade value, OTD price, etc.). I was in and out of the dealership quicker than ever before. Highly recommended! More

Prior to this purchase I had not heard of Grand Subaru. After my experience, i will recommend this dealership to friends and family. The staff is welcoming, professional, thoughtful, and patient. I After my experience, i will recommend this dealership to friends and family. The staff is welcoming, professional, thoughtful, and patient. I worked with Jason Smith who was nothing shy of AWESOME! He has a great personality, knows vehicle specifics to answer all of my questions, listened to me and what i wanted, then patiently waited on me to decide between two vehicles. Jason exceeded my expectations with the level of service provided and has answered when I've contacted him with vehicle related questions. I'll add that Al in Finance was just as pleasant. This was a tremendously positive experience. I highly recommend Grand Subaru and Jason Smith. More

Our experience was excellent at Grand Subaru! From ordering and reserving the car, to trade in and financing, the process was smooth and painless. Cameron was very thorough and always available t From ordering and reserving the car, to trade in and financing, the process was smooth and painless. Cameron was very thorough and always available to answer questions. I recommend Grand Subaru to everyone. Very happy we chose this location over others in the Chicago area. More

Reached out quickly in regards to my inquiry. However, it showed a 2020 Subaru on cars.com and that did not show up on their webpage or email. However, it showed a 2020 Subaru on cars.com and that did not show up on their webpage or email. More

Cameron at Grand Subaru really took great care of me. Perfect vehicle at a really great price. Perfect vehicle at a really great price. More

Gabe was great! !! My car buying process was quick and seamless - and he kept me constantly updated the entire month we waited for my vehicle to arrive. I LOVE my n !! My car buying process was quick and seamless - and he kept me constantly updated the entire month we waited for my vehicle to arrive. I LOVE my new crosstrek!!! He made me feel like a part of the Subaru family, and to date I have never had a better car buying experience. I would HIGHLY recommend Gabe for any of your car buying needs!! More

I want everyone to know that this is the first time we have ever bought a second car from the same sales person and dealership. I could have walked to the Subaru dealership just down the street from my h have ever bought a second car from the same sales person and dealership. I could have walked to the Subaru dealership just down the street from my house. Lou Scapellato was the one, big, main, reason why we drove over one hour not once but twice to Grand Subaru. So, thank you for having him on your staff! I will try and send everyone I know to see Lou Scapellato at Grand Subaru. Thank You again for the best car experience ever. Yours Truly, Daniel & Theresa Talley More