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48 Reviews of Grand Subaru - Service Center
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September 23, 2022
I ordered a new car through Subaru this summer through Cameron. He kept me updated throughout the waiting process and the car came right when I was told. When we came in to pick up the car, Cameron kept t Cameron. He kept me updated throughout the waiting process and the car came right when I was told. When we came in to pick up the car, Cameron kept things quick while giving us a very detailed lesson about the car. I've had my car for a month now and love it. I also came in a few weeks later with Jason for the Love Encore Program to go over everything again after having the car. That helped to get everything to really set in. Jason was so knowledgeable and it was a great experience. I took advantage of the free car wash while I was there too! I recommend this dealership, and will be back! More
by Casey Meszaros
Helpful March 16, 2021
I have been a customer at Grand Subaru for years now and I can say they are a quality group. From my experience with their sales staff all the way to their service staff they are all top notch. That is why I can say they are a quality group. From my experience with their sales staff all the way to their service staff they are all top notch. That is why they will continue to get my business and I will recommend them to friends when they are searching for a vehicle. More
by jo2441
Employees Worked With
Other Employees :
Jenell Clark
March 06, 2021
Joe Bednarek is always a pleasure too work with. I have been getting my car serviced there for over 7 years now and have finally decided to purchase a new legacy a few days ago. I always ask for Joe cause been getting my car serviced there for over 7 years now and have finally decided to purchase a new legacy a few days ago. I always ask for Joe cause he always goes out of his way to make sure that your requests get taken care of and that your treated well. He's helped me to make smart safe service repairs with my old car and would always take me back to better explain what was going on with it. He also helped to make the buying process very accommodating for my new car and will continue to work with him. Thanks again! More
by Bradford Schwarz
Employees Worked With
July 24, 2020
Andrew was very professional and knowledgeable about the vehicle. He helped me get the vehicle of my choice and set up the features. Very nice and pleasant to work with! vehicle. He helped me get the vehicle of my choice and set up the features. Very nice and pleasant to work with! More
by Nada
Employees Worked With
July 01, 2020
Lack of kindness and professional attitude! He was not willing to help me with my car tires issues. He decided not even trying to resolve my problem and his attitude was very rude. I was just wo He was not willing to help me with my car tires issues. He decided not even trying to resolve my problem and his attitude was very rude. I was just wondering if his attitude was acceptable with any costumer. I will never go back to this dealership! More
by hugol77chicago
Employees Worked With
February 15, 2020
Excellent service department This service department is excellent! We've been going to them for several years and they've serviced our three Subaru Foresters during that time. W This service department is excellent! We've been going to them for several years and they've serviced our three Subaru Foresters during that time. We've worked mainly with Joe, who is always helpful and knowledgeable. They don't overcharge or stick in sneaky charges like some other service departments have. Highly recommend. More
by ilgirl
Employees Worked With
February 06, 2020
Great Customer Service I leased a new 2020 Legacy back in October and love it. Michael and Mark are always there for me when I call them. I take my car to service for my c I leased a new 2020 Legacy back in October and love it. Michael and Mark are always there for me when I call them. I take my car to service for my complimentary car wash on a weekly basis. I love the way I am treated by the service staff as well. Awesome experience . More
by ToniSin
Employees Worked With
Other Employees :
Michael Sinacola, Jenell Clark
August 05, 2019
Service Installation The service is amazing. Fast and very convenient. They let me use a loaner so I don’t have to worry about my ride since it is more than the allowed mi The service is amazing. Fast and very convenient. They let me use a loaner so I don’t have to worry about my ride since it is more than the allowed miles for the shuttle. The staff are very friendly and they were done in timely manners. It’s 45 min far from my place but it’s worth it coming back to this place for service. More
by Lewi
December 24, 2017
Nicole, I would like to truly Thank You & Grand Subaru, I h Nicole & Grand Subaru, I would like to truly Thank You & Grand Subaru, I have bought new cars that were not Subaru and from different dealerships a Nicole & Grand Subaru, I would like to truly Thank You & Grand Subaru, I have bought new cars that were not Subaru and from different dealerships and this is my first Subaru purchase, But you & Grand Subaru's Customer Service exceeds Customer Service & goes above and beyond, I have never been treated so good by any dealership, You & Grand Subaru truly know how to treat a customer and welcome them into the Subaru family, once again Thank You & Grand Subaru, your service is by far the best! Thanks! Billy J Morris Jr More
by bjmjr03081974
