Granite Subaru - Service Center

This dealership is well over an hour from my home. There are 3 dealers much closer but my trip to Granite was very much well worth the extra time and effort! Mike, Shea and the sales team as wel There are 3 dealers much closer but my trip to Granite was very much well worth the extra time and effort! Mike, Shea and the sales team as well as the lease delivery team proved to be warm , courteous and very willing to assure that you are fully comfortable and prepared to drive your new Subaru home with a smile! My experience with GM/Chevy corporate lease pales in comparison, in fact I would say Chevy misses the mark by a long shot. Chevy had the habit of handing me the keys and pointing to the car in the parking lot…..”it’s over there”. That was the extent of their “customer service and introduction to a new vehicle”. I am very happy with my new Forester and quite surprised how will equipped it is for a corporate lease vehicle. I am most likely going to purchase it for personal use after the corporate lease expires. What a fun little jeepy station wagon that is well appointed……even an oversized sunroof and serious load bearing roof rails. I plan to throw my canoe up there and head off fishing soon! Thanks for a great experience and even better lil Forester wagon! Cheers, R. Doug Lee More

I thought I already wrote a review. It was fine for an oil change. Took about an hour and a half. It must have been the full however many point inspection. I was asked if I wanted a com It was fine for an oil change. Took about an hour and a half. It must have been the full however many point inspection. I was asked if I wanted a complimentary car washed. Then I was told my car was washed. I came out to a bone dry car. Not dried off. Still dirty as it was when I came in. Oh well. More

Service was great waiting room was clean and comfortable. Time to complete service was reasonable. Time to complete service was reasonable. More

The service experience was great! I would write more, but I already did. When I tried to submit that review, the email verification login got hung up in an endless loop. While my o I would write more, but I already did. When I tried to submit that review, the email verification login got hung up in an endless loop. While my original review was very favorable (5 star), I am not going to do it again. More

Friendly, courteous, and helpful service. Jason kept me informed about what was happening, and my car was well taken care of. Jason kept me informed about what was happening, and my car was well taken care of. More

Always goes above and beyond to make sure my car is happy and safe and works with me to take care of all issues when they need to be taken care of. and safe and works with me to take care of all issues when they need to be taken care of. More

I like this dealership. I do not like your insistence on submitting a 15 word minimum I do not like your insistence on submitting a 15 word minimum More

Jennifer did an outstanding job giving me a comfort level by texting me her number if i had any concerns or needs she was available with a simple text. I couldn’t be more pleased with the service given the by texting me her number if i had any concerns or needs she was available with a simple text. I couldn’t be more pleased with the service given there. Everyone is just so helpful and cheery. As always I had a great experience! Paula More

Everything I expected and more for my 30K maintenance. Very thorough from the moment I dropped off the car to the time I picked it up. Done in less time than estimated and I got back a super-clean car. Very thorough from the moment I dropped off the car to the time I picked it up. Done in less time than estimated and I got back a super-clean car. More