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2,797 Reviews of Granite Subaru - Service Center
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July 18, 2025
Service was performed on my car as well as well as an open recall completed. Car was ready for pick up early than anticipated. Service dept. is always courteous, professional, and helpful. open recall completed. Car was ready for pick up early than anticipated. Service dept. is always courteous, professional, and helpful. More
by HMSKSTERN
Verified CustomerEmployees Worked With
July 17, 2025
My car was scheduled for service on Saturday but on Friday it would not start. I contacted the dealership and they hooked me up with a tow from Subaru Roadside assistance. The truck arrived when it was Friday it would not start. I contacted the dealership and they hooked me up with a tow from Subaru Roadside assistance. The truck arrived when it was supposed to and brought me to the dealership where I IMMEDIATELY was assisted by Jennifer Bisson, who did a terrific job. She got me a loaner quickly and scheduled my additional service, even including the original service I'd scheduled for the next day. The car was even ready a day earlier than promised and I deove it home again. Great service all around by Jennifer and Granite Subaru. More
by ALLENHARDER
Employees Worked With
July 12, 2025
Wonderful service center! ! Been going there for over 15 years and would not go anywhere else!! ! Been going there for over 15 years and would not go anywhere else!! More
by LYNDYLU2
July 10, 2025
The people at this dealership are very professional. They go out of their way to make it as convenient as possible for the customer. Everything is explained in detail. They go out of their way to make it as convenient as possible for the customer. Everything is explained in detail. More
by gawhelton
Employees Worked With
Other Employees :
Stacy in the service department is very competent.
July 10, 2025
Excellent service, very professional and attentive. Explained everything and kept me updated throughout the process. Offered to help in anyway. Much appreciated. Explained everything and kept me updated throughout the process. Offered to help in anyway. Much appreciated. More
by Patriciak1
Employees Worked With
July 07, 2025
On May 14m 2025 I brought my Subaru Legacy 2000 for Inspection and to fix transmission fluid leak (slow drip). Leak was, presumably, fixed for $866.88. Plus customer Rep insisted on wheel alignment per Inspection and to fix transmission fluid leak (slow drip). Leak was, presumably, fixed for $866.88. Plus customer Rep insisted on wheel alignment per "local city requirements" for $124.99. It was a ridiculous argument but I agreed considering the age of the car. However, on July 3, 2025, while cleaning garage, I found a pool of transmission fluid under my car. I called Granite Subaru Service an was told that this is not covered by their service warranty. You've been warned. More
by atkfam
Employees Worked With
July 05, 2025
Jen was very helpful in lining up a loaner vehicle. Service was done on time and repair committed clearly. Service was done on time and repair committed clearly. More
by kspringer1
July 02, 2025
Excellent service for 20,000 mile check, oil change, tire rotation, etc. It was easy to get an appointment. I was able to wait for the car to be serviced while enjoying a hot beverage in their comfortable rotation, etc. It was easy to get an appointment. I was able to wait for the car to be serviced while enjoying a hot beverage in their comfortable dealer waiting room. More
by aswierz
Employees Worked With
Patrick
July 02, 2025
Great experience at the dealership and I love my new car. The shop was impressive. The shop was impressive. More
by julied2go
Employees Worked With
