Gray-Daniels Toyota

Jerry Brister was great to deal with. Made a bad issue (a recall) better by being polite respectful, courteous and fast. Would recommend this company because the staff makes them number Made a bad issue (a recall) better by being polite respectful, courteous and fast. Would recommend this company because the staff makes them number 1 More

Philip I had brought my 2010 Tacoma truck in for service about a month ago. Philip called last Wednesday and told me my headlights were in. I didn't even I had brought my 2010 Tacoma truck in for service about a month ago. Philip called last Wednesday and told me my headlights were in. I didn't even know they were ordered. He said you guys were doing a courteousy warranty on them. You will never know how much I appreciate this, I have been wondering what to do about my ugly looking lights on my beautiful truck, and he did this for me. I have a 2014 Corolla S (bought from Felix, another great guy) a 2009 Camry and this Tacoma and with folks like Philip and Felix I'll be back. Bob Stringfellow More

Jerry Brister responded swiftly, graciously, and effectively to my inquiry about bringing my Toyota Corolla in for the recall. I am a teacher and he promised to bri responded swiftly, graciously, and effectively to my inquiry about bringing my Toyota Corolla in for the recall. I am a teacher and he promised to bring all of his energies to bear in ordering the necessary parts and scheduling the required service so that I would not have to miss teaching my classes. I appreciate his energies and professionalism. More

Never even got to the lot to get insulted I was online to check on trading my 2015 Dodge Challenger in on a new 2015 Tacoma, and as usual, I received a call about 20 minutes later on my cell p I was online to check on trading my 2015 Dodge Challenger in on a new 2015 Tacoma, and as usual, I received a call about 20 minutes later on my cell phone. I tried to tell them that my was low mileage and hard to come by, and that I was not interested in spending 3 hours haggling at the dealership. I then had a Mr Kelly Miller call, and wanted the vin number of the vehicle that I was going to trade, so that I would not have to come in a have it low balled. I sent him all of the information, and to this day, he has not called me back. However, I have had numerous sale people call me from that dealership, wanting me to come in. This Mr Miller was suppose to be the assistant general manager or something like that, but he does not even have the common courtesy to call me back and tell me that they are not interested? I would Never recommend this Toyota dealership to anyone!!! More

Service for 2015 Toyota Highlander Came in for service 2015 Highlander, Met with Marc Bailey one of the service writers here in Brandon. Marc was very nice and helpful, called when Car Came in for service 2015 Highlander, Met with Marc Bailey one of the service writers here in Brandon. Marc was very nice and helpful, called when Car was ready and followed up post service. In talking to Marc, he was a mechanic for Toyota for many years and had vast knowledge of Toyota mechanics which made me feel like he knew what he was talking about. Will be sure to add this guy as a contact for my next service. More

Internet inquiry response: fast, efficient, & friendly! Within five minutes of submitting an internet inquiry about a Toyota Rav4, I received an email reply from the dealership, quickly followed by a phone Within five minutes of submitting an internet inquiry about a Toyota Rav4, I received an email reply from the dealership, quickly followed by a phone call from a very personable salesman, Zalias "Zae" Weathersby. I mentioned the model I was interested in, and without hesitation, he gave me a "ballpark" figure that was well both well below the sticker price and well within the range of what the Kelley Blue Book had listed as a fair purchase price. Without resorting to the"hard sell" tactics used by some salesmen, he covered financing options, special incentives, and the generous service terms provided by Toyota. His friendly, professional, and "no pressure" approach convinced me that both he and Gray-Daniels Toyota are worthy of my business and I'm looking forward to having them help me with my Rav4 purchase. . More

Best car buying experience EVER! I had a great car buying experience at Gray Daniels Toyota when purchasing my new 2015 Camry XLE. I had all but given up on buying a new car because I had a great car buying experience at Gray Daniels Toyota when purchasing my new 2015 Camry XLE. I had all but given up on buying a new car because most salesmen make promises that they cannot keep. I have purchased 13 vehicles in my lifetime, and this was by far the best overall experience from first contact to sales to finance. Mr. James Seaman was my salesman, and he did everything that he said he would. I received top dollar for my trade. They even came down on the price of the Camry so that I could get the car that I wanted for the payments that I wanted. Mr. Seaman got me into the perfect vehicle with all of the options I asked for like navigation, blind spot monitoring, moon roof, etc. I got a fair price (comparable to fair price on KBB.com) on the new Camry and a fair price for my trade. Even though it was pouring rain, he went out into the lot and brought me back vehicles to choose from. Once the financing went through, the finance manager Joe was excellent. He made the process fast and easy and was very friendly and engaged. Great customer service all around. I know my Camry will last for years to come, but when it is time for another vehicle; I will definitely go back to Gray Daniels Toyota! Mr. Seaman followed up with an email and phone call as well to ensure that everything was still good and to inquire if we had any questions. Great people who genuinely care about their customers. More

Service Department "extraordinaire"..... My salesman, Adam Bollaert, had set up servicing for my new 4 Runner to have a couple of add-ons installed for me. When I arrived the day of service My salesman, Adam Bollaert, had set up servicing for my new 4 Runner to have a couple of add-ons installed for me. When I arrived the day of service I met with Jerry Brister who already knew exactly what my needs were, had the work order ready, and got on it right away. Brittany Ainsworth assisted me with arrangements for a car so I could go out and do a bit of shopping while the work was being done. My entire experience with this service crew, and dealership, has been positive in every aspect. Hats off to a crew that is definately "on top of their game", take excellent care of their customers' needs, and strive to be the best!! More

Excellent Customer Service We had an awesome car buying experience with Zae Wheathersby, we had one nice salesman to acknowledge us on the lot but had a prior approintment (Feli We had an awesome car buying experience with Zae Wheathersby, we had one nice salesman to acknowledge us on the lot but had a prior approintment (Felix Marshall) but was sure to make sure an put us in the most capable hands possible, needless to say we did a trade and made a purchase that left an undeniable smile on my kid's face for a long time to come. Awesome job!! More