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Grayson BMW

Knoxville, TN

4.8
591 Reviews

10671 Parkside Drive

Knoxville, TN

37922

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Showing 591 reviews

January 05, 2024

Dylan was very good to work with. Fast check in. Courteous service. Quick resolution of the issue. More

by AussieDawg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
January 05, 2024

Justin Pickell is superb, helpful and follows through. I am grateful for him! give him a raise! More

by amyblankenship
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickell
January 05, 2024

I have had Nothing but positive experiences at Grayson BMW. James in service is great More

by bjcox10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
January 05, 2024

Appreciate the service and options presented to me as my free oil change is coming to an end. More

by kmiddleton606
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
January 05, 2024

Easy to get appointments, usually work u rite in as soon as u pull up, everyone is friendly and courteous, nice and clean waiting room, and let u know exactly what they did and the condition of ur car. More

by elvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James was service advisor.
January 05, 2024

I had a good experience at BMW. Matt does a great job and seems to care about delivering excellent service More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
January 05, 2024

We always receive great service from the service department and Justin Pickle always takes great care of us during the process. More

by RCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickle
December 29, 2023

This is the 3rd and definitely not the last bmw I’ll be buying from Grayson! Awesome dealership and an even better salesman! More

by Dee Rommel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Slavik
December 26, 2023

James was helpful. The service dept was very thorough with the service. The dealership was very nice. More

by lance.rosebuilders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
December 26, 2023

I had a sudden. Issue and they worked me in and fixed it in a very timely manner ! More

by Laurapbarnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
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