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Green Ford Inc.
Greensboro, NC
3,442 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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3,442 Reviews of Green Ford Inc.
October 04, 2019
Totally Unprofessional. Been twice. First time they misplaced car, realized which vehicle was mine and didn’t do service because they didn’t check paperwork to match to bin s Been twice. First time they misplaced car, realized which vehicle was mine and didn’t do service because they didn’t check paperwork to match to bin scheduled with appointment. Had to then reschedule appointment because they had my car all day and did no service. Second time I visited took long than quoted even though I dropped car off a day before scheduled appointment. After more than 25 and past quoted tome I call to ask about car and they tell me yeah it’s been done just never notified me even though I opted in to text notifications. Service member on phone then tells me I can come get it if I can be there in the next 10 minutes before they close (I have no car). I then have to wait til the next day to be able to pick up car. They say nothing and just hand me the keys. Totally unprofessional and unreliable service. More
by Annoyed
Verified CustomerEmployees Worked With
Jeremy Collins, Seth Casey , Chris Barner
October 04, 2019
My "Quick Lane" Experience I just wanted "everything" to be right with my car. Personnel seemed very knowledgeable of what was going on with my car. In & out in no time! I just wanted "everything" to be right with my car. Personnel seemed very knowledgeable of what was going on with my car. In & out in no time! More
by Satisfied customer
Employees Worked With
Names not remembered.
October 04, 2019
Prompt service and very professional staff When i need somthing done i call Ashley Isley she's very professional in her job as well as everyone else in the service department When i need somthing done i call Ashley Isley she's very professional in her job as well as everyone else in the service department More
by JEFFRUHALA
Employees Worked With
Ashley Isley
October 03, 2019
Recall clutch replacement The completed repair got rid of the shutter/stutter action on acceleration. I was prepared for an all day affair and it was; I have no complaints. Tha The completed repair got rid of the shutter/stutter action on acceleration. I was prepared for an all day affair and it was; I have no complaints. Thanks! More
by loisisler
Employees Worked With
service dept. contact only
October 03, 2019
Very pleasant and happy! Overall, everyone that helped my mom and I were very pleasant and respectful. I never felt pressured to buy anything that I didn't want. I had a smal Overall, everyone that helped my mom and I were very pleasant and respectful. I never felt pressured to buy anything that I didn't want. I had a small budget to work with and that didn't stop my salesmen, Garrett, to work with me and try to find something perfect for me. In the end, he helped me find the absolute PERFECT car for me. THANK YOU AGAIN, GARRETT! More
by Ash
Employees Worked With
Garrett Devaney
October 03, 2019
It was great Great service and a great dill I will keep shopping with ford and I will recommend my friends and family to green ford thanks for every thing Great service and a great dill I will keep shopping with ford and I will recommend my friends and family to green ford thanks for every thing More
by MENIGHTWOLF76
Employees Worked With
Jessica Thomas
October 03, 2019
Fabulous! Our sales consultant Jessica was the difference maker for us. We initially stopped in for a few questions, but she got us interested without the “hard Our sales consultant Jessica was the difference maker for us. We initially stopped in for a few questions, but she got us interested without the “hard sale” approach. She was personable, yet professional; informative, not not overboard; and overall genuine. We are very HAPPY with our decision and final vehicle delivery. More
by Cee
Employees Worked With
Cameron Haas, Chris Barner, Eddie Ford, Jessica Thomas
October 03, 2019
Communication is the Key I scheduled an appointment with the Green Ford Service department for Tuesday, Oct. 1st at 7:30am. My car was jerking and shuddering and I figured it I scheduled an appointment with the Green Ford Service department for Tuesday, Oct. 1st at 7:30am. My car was jerking and shuddering and I figured it was due to the transmission/clutch recall. I dropped my car promptly at 7:30am. I never heard anything from the service department so I called at 2:45pm. I was put on hold and then told my car needed the transmission replaced and my service man was at lunch and would return my call regarding the status of my car. I never heard a single word until I called back the next morning at 9:15am where I was told my service man would call me back. I received a call back 15mins later when I was told my car would be ready pickup. The inconvenience of not having my vehicle for two days would not be as frustrating if I had been informed in a timely matter what was going on. More
by ROBYN_EMILYHARRIS
Employees Worked With
Kevin
October 03, 2019
Excellent deal ship I highly recommend this dealership! They were so friendly and helpful. They helped us get a great deal on a nice car. Ask to speak to Phil! I highly recommend this dealership! They were so friendly and helpful. They helped us get a great deal on a nice car. Ask to speak to Phil! More
by AWN24
Employees Worked With
Phil Flowers , Jeremy Collins, Cameron Haas, Dustin Bell
October 02, 2019
Excellent service Came me in to get an oilchange they got me in out as fast as they could .they are very an Courteous. Good service always Came me in to get an oilchange they got me in out as fast as they could .they are very an Courteous. Good service always More
by Tim J
Employees Worked With
Wiley Bass
