
Green Ford Inc.
Greensboro, NC
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3,443 Reviews of Green Ford Inc.
Failed service Brakes failed after 1 day issue was not addressed until 6 days later after I called 2 times they not sure what it is and won't have brake calipers fo Brakes failed after 1 day issue was not addressed until 6 days later after I called 2 times they not sure what it is and won't have brake calipers for another 6 days unheard of to me disappointed customer More
The work was terrible. I had a coupon for a deal call the “works” which is tire rotation multi-point inspection and a oil change from the looks of it all I got was a oil cha I had a coupon for a deal call the “works” which is tire rotation multi-point inspection and a oil change from the looks of it all I got was a oil change the multi-point inspection was very incorrect because I’m having problems with my car and wanted to identify it do I can get them fixed but from the looks of the paperwork my car is completely fine and don’t need any work at all and I know that’s not true. More
Very friendly, very efficient I had to make a first-thing-in-the-morning appointment to drop off my car for a recall repair. I was checked in, got my loaner vehicle, and on my way I had to make a first-thing-in-the-morning appointment to drop off my car for a recall repair. I was checked in, got my loaner vehicle, and on my way to work all within 10 minutes of the doors opening. Picking up my car at the end of the day went just as smoothly. Everyone who helped me was friendly and knowledgeable as always. I've been going to this location for service for 5+ years and will definitely continue to do so in the future. More
Easy from start to finish The entire process was easy and completed in a timely manner. Kimberley was very helpful with a test drive and the initial purchase process on a hot S The entire process was easy and completed in a timely manner. Kimberley was very helpful with a test drive and the initial purchase process on a hot Saturday. More
Horrible and Deceptive I brought a Honda HRV 5 days ago and noticed today that the driverside rear-door will not lock. So I returned today to get the problem fixed and was I brought a Honda HRV 5 days ago and noticed today that the driverside rear-door will not lock. So I returned today to get the problem fixed and was told by Garrett that I test drove the car and it was fine. How in the xxxx do you test drive a car and notice the doors don't lock? Then he tells me I bought the extended warranty but it doesn't go into effect until 10/20 and the replacement is covered I will just need to pay the deductible. I wasn't about to argue with him so I walked out. Green ford knew this was a problem and didn't fix it and now I know why Ashley pushed the extended warranty by mentioning it covers electronics. I will be sending my contract and talking to my family attorney at Hyatt Legel to see where I stand. This is bad business to sell something you knew had a problem and then hide behind the extended warranty to cover it. I will never recommend Green Ford as an HONEST dealer. They are very deceptive. This is why people stop paying for cars when you have to deal with crappy dealers like Green Ford. I have half a mind to call the finance company and tell them to come get this xxxx car. YES over a malfunctioning door lock. More
More car for my money Ronda and Bob were great to work with. They provided more car than I thought I would get for the price range I was in. Very satisfied with my experien Ronda and Bob were great to work with. They provided more car than I thought I would get for the price range I was in. Very satisfied with my experienced. More
Excellent salesman Our salesman was great. He continued to help even after the sale. Will go back in the future when we’re car shopping again. However I do not like the Our salesman was great. He continued to help even after the sale. Will go back in the future when we’re car shopping again. However I do not like the negotiating process were salesman has to go in locked bull pin to talk with management. Would have left with out buying but stayed because Anthony was so helpful and considerate. More
Oil change Always does a great job. Ashley is a great service advisor. I have used Green Ford for over 13 yrs on my 19 yr old F150. It still runs great and has b Always does a great job. Ashley is a great service advisor. I have used Green Ford for over 13 yrs on my 19 yr old F150. It still runs great and has been used for several 250 mile trips in the last few months and still runs at 70mph very reliably thanks to Green Ford More
Hussle I only wanted to have my recalls and warranty covered items repaired. They checked an item that was not covered by warranty. I was charged $150.00 f I only wanted to have my recalls and warranty covered items repaired. They checked an item that was not covered by warranty. I was charged $150.00 for a repair service I declined. They claimed that I was charged because they checked the item. Even though I specifically asked for warranty covered item and recalls to be repaired. It was a simple miscommunication that I had to pay for. More
Phileathea Great experience and not difficult time to deal with at all. I appreciate you for all the hard work in making sure my car was great Great experience and not difficult time to deal with at all. I appreciate you for all the hard work in making sure my car was great More