Green Ford Inc.

Purchase of new new tire I needed a new tire that had a screw in it and Megan quickly and efficiently worked with the team to replace the tire. I had just purchased 4 new tire I needed a new tire that had a screw in it and Megan quickly and efficiently worked with the team to replace the tire. I had just purchased 4 new tires the week before so this was painful to have to replace tire one week later. But Megan and the team understood and I was on my way in less than an hour. More

Excellent customer service I recently purchased my new truck from the dealership. This is the third purchase my husband and I have made in the past two years. The service we re I recently purchased my new truck from the dealership. This is the third purchase my husband and I have made in the past two years. The service we receive is a standard above what we have found with other dealerships. Jeremy went out of his way to accommodate my needs And Richard is always ready to assist us in a timely and professional manner. I would recommend green Ford to anyone looking to buy a quality vehicle in our area More

New car purchase My sales person Anthony Sides was professional ,through and Very helpful. Very pleased with my purchase. Mr Anthony is a very nice ethical man. Havin My sales person Anthony Sides was professional ,through and Very helpful. Very pleased with my purchase. Mr Anthony is a very nice ethical man. Having retired from sales this quality was very important Thank you Charlotte More

Unsatisfied Customer My vehicle was covered under warranty so I had to have it serviced free of charge. I called to state that I would be dropping my vehicle off (& pickin My vehicle was covered under warranty so I had to have it serviced free of charge. I called to state that I would be dropping my vehicle off (& picking up) after service department hours due to me working in another city. I was advised that they would have it for 2 days so I made accommodations to get to & from work that Tuesday & Wednesday. When I dropped it off, I advised receptionist & Serviceman that I was also in the process of moving & wasn’t able to locate my spare key so I needed to ensure that my key was not locked inside the vehicle, that I would just pick it up from receptionist desk before closing for the day. I received a call at work Wednesday stating that my vehicle was ready. I called back to reiterate that the keys not be locked inside for pickup & was reassured that they would not, that I could actually send someone to get the key I would simply need to call back with their name. I called back to state that I would in fact pick up myself. When I called at 6:07pm to state that I was on the way via Uber (that I paid for) it all went downhill. I was told that my key was not left out by the after hours receptionist. I asked to speak with a Manager and spoke with Harold whom also informed me that not only was my key left out, my vehicle couldn’t be found! I provided my tag number and of course started to panic because where could my vehicle be?! Harold seemed to be nonchalant about it and asked if I could come Thursday before work which I advised him that I couldn’t because I was already in Uber and that I didn’t have enough time to prepare for transportation to work with such short notice. He then stated that he didn’t know what to tell me but he didn’t know where my key nor vehicle was at. I arrived at the dealership a little before 6:30pm and requested to speak with someone over Harold and explained the situation. Eventually my vehicle was brought to the front with key but I didn’t leave there until well after 7pm. More

Satisfied We had been to another dealer and weren’t happy with our experience there. We found what we wanted at Green Ford and left with it. Everyone was great We had been to another dealer and weren’t happy with our experience there. We found what we wanted at Green Ford and left with it. Everyone was great to deal with, especially CC. We’ll buy there again. More

Always courteous and Great Service Ashley and Chad are always courteous and Ashley always greets me by my name. I had an issue with my car not starting and Chad diagnosed the problem as Ashley and Chad are always courteous and Ashley always greets me by my name. I had an issue with my car not starting and Chad diagnosed the problem as a loose battery connection ( AAA had installed a new battery on Saturday and the car died on Monday.) They didn’t charge me anything to fix the problem, even though it wasn’t anything they did. An unscrupulous mechanic could have said I needed an expensive alternator repair, but My Ford Dealership (Green Ford) is always honest and fair priced. My car is 9 years old (210,647 miles) and Green Ford does a great job keeping it in good running condition. I would highly recommend this dealership and service dept. More

Good experience Was in for recall work. Waited about 15 minutes for shuttle but I was early. Great guy driving the shuttle. Car was fixed about when I expected. Calle Was in for recall work. Waited about 15 minutes for shuttle but I was early. Great guy driving the shuttle. Car was fixed about when I expected. Called to get shuttle guy back over and he was there in two minutes. Wish I knew his name. Very friendly and personable. Got me back to the shop and I was out fairly fast. More

overall good experience they met our criteria that we were looking for in a car, they agreed to fix some things wrong with the car, and they met our bottom line. they met our criteria that we were looking for in a car, they agreed to fix some things wrong with the car, and they met our bottom line. More

Service Call The service was performed in a timely manner, my only issue The sticker was left on the windshield, a new sticker was not replaced to advise when the The service was performed in a timely manner, my only issue The sticker was left on the windshield, a new sticker was not replaced to advise when the nex oil change is due. More

5 indicator lights on and a clunk in the steering Everything was great. Kevin was knowledgeable, helpful, and friendly. Problem was nice or squirrels chewed lines to brake sensors and emergency brakes Everything was great. Kevin was knowledgeable, helpful, and friendly. Problem was nice or squirrels chewed lines to brake sensors and emergency brakes. Diagnosis to ordering parts. Everything went as planned More