Green Ford Inc.

2015 Acura RDX Sales department does a great job Cameron was friendly and knowledgeable but not pushy. Didn’t try to move me in a direction we didn’t need to go and Sales department does a great job Cameron was friendly and knowledgeable but not pushy. Didn’t try to move me in a direction we didn’t need to go and felt pretty good about price and quality of car. More

Wonderful experience in a time of need - traveling Eastward! Ability to deviate from standard protocol. Traveling from Atlanta eastward coming through Greensboro, I needed an oil and lube without an appointment Ability to deviate from standard protocol. Traveling from Atlanta eastward coming through Greensboro, I needed an oil and lube without an appointment. Have enjoyed 4 years of service. More

Great Place Dealership had great inventory of vehicles. Our salesman Anthony was very knowledgeable in our new truck and made sure we were happy before we made a Dealership had great inventory of vehicles. Our salesman Anthony was very knowledgeable in our new truck and made sure we were happy before we made a commitment. I loved how he was down to earth and was able to help us negotiate on price. More

Dishonest workers The time I was quoted was completely different from the time it took them to change my oil and perform an alignment that I did not need. I just had an The time I was quoted was completely different from the time it took them to change my oil and perform an alignment that I did not need. I just had an alignment and it took two different employees to pressure me into getting an alignment that I did not need. That was the part of the experience that really frustrated me. I was told because I got 3 new tires that I needed an alignment as well. Not to mention that it cost me $100 for an alignment. I usually go to a family mechanic who I feel looks out for me and has never did anything dishonest like this. I wanted to go to ford to see what all I needed done on my car but I’m not sure if I can trust them to do anything besides take my money. More

Pamela’s Review Everyone was courteous and friendly except the cashier. She was on a personal phone call when I came to the window to pay. She showed her frustration Everyone was courteous and friendly except the cashier. She was on a personal phone call when I came to the window to pay. She showed her frustration about having to cut her call short- not very professional. More

Good work Good service and they have good service to my vehicle and qualified service. They are nice people and professional. I would recommend them to everyone Good service and they have good service to my vehicle and qualified service. They are nice people and professional. I would recommend them to everyone. More

Good service Because of Jason Waller, we got the best service we have ever gotten anywhere on any of our vehicles. My Explorer started feeling out of control Because of Jason Waller, we got the best service we have ever gotten anywhere on any of our vehicles. My Explorer started feeling out of control in the rear where Green Ford had just done some recall work. I thought it was due to an error made while doing the recall work. When I wrote my review of the recall visit, I mentioned that I was not sure if everything had been handled correctly since I was having an issue. Jason Waller wrote me to see what they could do to fix it. I took it back to Green Ford to have them look at it. I was given a loaner to drive & also given it long enough to drive out of town (we were leaving just two days after I took it in for our daughter’s wedding weekend). I found I did not like the Explorer they gave me to use & asked if they could get the work done in my car so I could have it back for the weekend. They ultimately found that my back tires were bald & that there was a recall on them. They were able to get us a $750 allowance toward a new set of tires, replace the worn tires with a set of top of the line tires & we just paid the difference. We were on the road for that weekend as planned! More

It was good now that you have new staff, Ce Ce is the best,, I recommend all my family to come and see her for a car. I just can't say enough, we have been doing business with her for 5 or m Ce Ce is the best,, I recommend all my family to come and see her for a car. I just can't say enough, we have been doing business with her for 5 or more years. Awesome personality. More

Always an issue when I go to Green Ford Waited quite awhile for the recall part to come in. The dealership was not equipped to handle the recall issues with all their customers. They had to Waited quite awhile for the recall part to come in. The dealership was not equipped to handle the recall issues with all their customers. They had to call people back to schedule. No loaner car was issued-they said when it’s a recall they don’t do that. Requested them to check my battery to see if it was dead seeing my car was leaving me stranded multiple times with a drained battery. Car is only 2 years old. Got the run around and I’m the end it took them 2 days for the service of the recall and to tell me my battery was dead. They wanted to charge me 128 just for telling me my battery was dead. I escalated to a supervisor and he waived the charge. I feel Green Ford does not put their customers first and they are out to just make money off of them. Time and time again their communication on service department is very bad and needs improvement ASAP. Stops keeping customers in the dark about what is going on with their vehicles and then charge them outrageous prices. More

Good dealership, no pressure, great buying experience Very friendly sales person who was committed to help. had a no hassle experience of leasing a new vehicle and getting all paperwork done right away Very friendly sales person who was committed to help. had a no hassle experience of leasing a new vehicle and getting all paperwork done right away More