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Green Ford Inc.
Greensboro, NC
3,440 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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3,440 Reviews of Green Ford Inc.
August 16, 2019
Issue with DEF unit I had a check engine light on my 2012 F-250. I called Ashley at Green Ford on Tues to see if I could bring the truck in on Wednesday. On Wed truck was I had a check engine light on my 2012 F-250. I called Ashley at Green Ford on Tues to see if I could bring the truck in on Wednesday. On Wed truck was dropped off at 07:30. I received a call saying the DEF heater needed to be replace w a price estimate. I pled repair. At 1:00 the truck repair was completed. I was very pleased with getting the truck back quickly with the problem solved. More
by F250
Verified CustomerEmployees Worked With
Brandon Smith, Ashley Isley
Helpful August 16, 2019
Purchasing Car from Green Ford Every one at Green Ford was very friendly and helpful!! It made the experience of buying a used car a smooth process. We are enjoying our car! Every one at Green Ford was very friendly and helpful!! It made the experience of buying a used car a smooth process. We are enjoying our car! More
by EWCHAVOUS
Employees Worked With
Keith Lillard, Randy Moore
August 15, 2019
Fix issue in and out no problem Came in without an appointment...had issue resolved in short period of time and was on my way. Service manager Kenneth has made my second visit to Gre Came in without an appointment...had issue resolved in short period of time and was on my way. Service manager Kenneth has made my second visit to Green Ford a pleasure. More
by Joet5525
Employees Worked With
Kenneth Thompson
August 15, 2019
Burnt Orange 2019 Ford Escape We went to the dealership to buy the burnt Orange 2019 Ford escape and we did. The staff was friendly but we waited a while because they were busy. We went to the dealership to buy the burnt Orange 2019 Ford escape and we did. The staff was friendly but we waited a while because they were busy. More
by twotwinsck@GMAIL.COM
Employees Worked With
Simon 4* with sales... Andrenne 4* with finance..., Chris Barner
August 15, 2019
Craptastic customer service To make a long story short: Car dropped of for diagnostic Thursday night... paperwork to put car in the system still not done by Monday mid-day (only To make a long story short: Car dropped of for diagnostic Thursday night... paperwork to put car in the system still not done by Monday mid-day (only discovered because we stopped by to check on things and they had to figure out why car wasn't in the queue)...no update on car until Thursday. Not only did the service personnel not apologize for how long it took (almost a week for a diagnostic), but they were not very pleasant when my daughter picked up the car. Customer service = CRAPPY. I've had way better with other Ford dealerships and will go elsewhere for service in the future. Please remember that for most folks their car is critical to daily life and you get one chance to make a first impression on a new customer. More
by First-time Ford Owner
Employees Worked With
Do not recall
August 14, 2019
Used 2016 gt I drove one and a half hours when I found my dream car online. I worked with Kim who was awesome and was great to work with. The finance guy was a lit I drove one and a half hours when I found my dream car online. I worked with Kim who was awesome and was great to work with. The finance guy was a little tough at times but overall it was a great experience and I received a great deal on a beautiful car. I would recommend anyone going here for your new and or used vehicle. More
by TAPOUT110487
Employees Worked With
Kimberley Jackson
August 14, 2019
Great day Was able to get the deal I was comfortable with Everyone at Green Ford was super helpful and nice throughout the process. I am a happy person! Was able to get the deal I was comfortable with Everyone at Green Ford was super helpful and nice throughout the process. I am a happy person! More
by DAWADE
Employees Worked With
Cameron Haas, Garrett Devaney, Dustin Bell
August 13, 2019
AWESOME DEALERSHIP Green Ford was great to work with and Kim Jackson the salesperson made sure every detail was in place before I shoe up at the dealership. This was ve Green Ford was great to work with and Kim Jackson the salesperson made sure every detail was in place before I shoe up at the dealership. This was very helpful and save me a lot of time as well. Thanks again for a job well done!! Marty Kocurek More
by MARTYK
Employees Worked With
Kimberley Jackson
August 13, 2019
First Visit to ford dealership Had excellent service. Made an appointment got me in and out no problems. I can call Green Ford my new home. Thanks you very much Had excellent service. Made an appointment got me in and out no problems. I can call Green Ford my new home. Thanks you very much More
by Joet5525
Employees Worked With
Kenneth Thompson
August 13, 2019
Great job! I’m rating the experience five stars because I think the dealership did a great job. My only complaint is the length of time it takes to go through th I’m rating the experience five stars because I think the dealership did a great job. My only complaint is the length of time it takes to go through the process. This doesn’t seem to be a particular dealership problem because we’ve bought cars before on the A-to-Z plan at another dealership and it was the same way. When buying a car on the A-Z plan It seems like it should be very straightforward, no negotiating but yet it still took hours and hours to get in out of there. We loved our salesman he was wonderful. He went above and beyond. More
by LORILAMINE
Employees Worked With
Tank Hayes
