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Green Ford Inc.
Greensboro, NC
3,444 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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3,444 Reviews of Green Ford Inc.
August 19, 2019
Frustrating Very frustrating!!! Very disappointed!!! Never will I return to this FORD dealership!!! The only reason I gave this place one star was because I c Very frustrating!!! Very disappointed!!! Never will I return to this FORD dealership!!! The only reason I gave this place one star was because I could not submit the review without selecting one. More
by Melissakt
Verified CustomerEmployees Worked With
Sam
August 19, 2019
Failure to diagnose Engine stalling, Ashley recommended 1500.00 fuel pump engine module, tune up, and temperature sensor. Most phone calls went to voice mail during repai Engine stalling, Ashley recommended 1500.00 fuel pump engine module, tune up, and temperature sensor. Most phone calls went to voice mail during repair. Picked van up paid 2700.00 bill. That night on way to work, van stalled as before, causing me to be late for work. Returned van today for rework. Also paid 1200 in rentals due to length of time diagnosing problem. More
by T_MORSE
Employees Worked With
Eva, Ashley
August 16, 2019
Top notch service Everyone I meant there was very helpful from Ashley the service person who helped me in getting my car taken care of to Todd the mechanic who went ove Everyone I meant there was very helpful from Ashley the service person who helped me in getting my car taken care of to Todd the mechanic who went over what work that I needed to have done and who actually did the work. I would recommed Greene ford to anyone who wanted a dealer they felt they could depend on! More
by cbennett4850&
Employees Worked With
Todd mechanic in service, Ashley Isley
August 16, 2019
Issue with DEF unit I had a check engine light on my 2012 F-250. I called Ashley at Green Ford on Tues to see if I could bring the truck in on Wednesday. On Wed truck was I had a check engine light on my 2012 F-250. I called Ashley at Green Ford on Tues to see if I could bring the truck in on Wednesday. On Wed truck was dropped off at 07:30. I received a call saying the DEF heater needed to be replace w a price estimate. I pled repair. At 1:00 the truck repair was completed. I was very pleased with getting the truck back quickly with the problem solved. More
by F250
Employees Worked With
Brandon Smith, Ashley Isley
August 16, 2019
Purchasing Car from Green Ford Every one at Green Ford was very friendly and helpful!! It made the experience of buying a used car a smooth process. We are enjoying our car! Every one at Green Ford was very friendly and helpful!! It made the experience of buying a used car a smooth process. We are enjoying our car! More
by EWCHAVOUS
Employees Worked With
Keith Lillard, Randy Moore
August 16, 2019
Reg service & check of engine light I appreciated the prompt & professional service. It was nice to have the shuttle available for a trip home, & my car was ready when promised. I felt t I appreciated the prompt & professional service. It was nice to have the shuttle available for a trip home, & my car was ready when promised. I felt the cost was very reasonable. More
by HOKIEMAMA49
Employees Worked With
Kenneth Thompson
August 15, 2019
Fix issue in and out no problem Came in without an appointment...had issue resolved in short period of time and was on my way. Service manager Kenneth has made my second visit to Gre Came in without an appointment...had issue resolved in short period of time and was on my way. Service manager Kenneth has made my second visit to Green Ford a pleasure. More
by Joet5525
Employees Worked With
Kenneth Thompson
August 15, 2019
Burnt Orange 2019 Ford Escape We went to the dealership to buy the burnt Orange 2019 Ford escape and we did. The staff was friendly but we waited a while because they were busy. We went to the dealership to buy the burnt Orange 2019 Ford escape and we did. The staff was friendly but we waited a while because they were busy. More
by twotwinsck@GMAIL.COM
Employees Worked With
Simon 4* with sales... Andrenne 4* with finance..., Chris Barner
August 15, 2019
Craptastic customer service To make a long story short: Car dropped of for diagnostic Thursday night... paperwork to put car in the system still not done by Monday mid-day (only To make a long story short: Car dropped of for diagnostic Thursday night... paperwork to put car in the system still not done by Monday mid-day (only discovered because we stopped by to check on things and they had to figure out why car wasn't in the queue)...no update on car until Thursday. Not only did the service personnel not apologize for how long it took (almost a week for a diagnostic), but they were not very pleasant when my daughter picked up the car. Customer service = CRAPPY. I've had way better with other Ford dealerships and will go elsewhere for service in the future. Please remember that for most folks their car is critical to daily life and you get one chance to make a first impression on a new customer. More
by First-time Ford Owner
Employees Worked With
Do not recall
August 14, 2019
Great day Was able to get the deal I was comfortable with Everyone at Green Ford was super helpful and nice throughout the process. I am a happy person! Was able to get the deal I was comfortable with Everyone at Green Ford was super helpful and nice throughout the process. I am a happy person! More
by DAWADE
Employees Worked With
Cameron Haas, Garrett Devaney, Dustin Bell
