Green Ford Inc.

It was a great experience. I got everything I needed. The people were very nice and they made sure I was comfortable. Helped me find the best insurance for myself, just a great I got everything I needed. The people were very nice and they made sure I was comfortable. Helped me find the best insurance for myself, just a great experience overall all. More

Great experience! Tim was easy to work with and was patient while my wife and I made a decision. Dria was very clear and helpful when finalizing our purchase. We defini Tim was easy to work with and was patient while my wife and I made a decision. Dria was very clear and helpful when finalizing our purchase. We definitely recommend them both and Green Ford. More

Unorgaized Express & the works scheduled service on our 2018 focus. Dropped off 1/2 hr before appointment time. Told service advisor I was going out to lunch, bu Express & the works scheduled service on our 2018 focus. Dropped off 1/2 hr before appointment time. Told service advisor I was going out to lunch, but would be back soon. Upon return was in customer waiting area. After two hours asked for status of my car. Cashier couldn’t find paper work. Went to service advisor, he couldn’t find paperwork. Went back to cashier, they finally located it. Big question is HOW LONG HAD I BEEN WAITING WHEN MY CAR WAS FINISHED. Had I not inquired how much longer would I have sat there? I purchased my car from this dealership & feel a little patronage. More

No communication and lack of fully doing work Dropped 2018 mustang GT convertible off mainly for transmission work. Also asked them to look into convertible lock/radio issue, rear brakes wearing Dropped 2018 mustang GT convertible off mainly for transmission work. Also asked them to look into convertible lock/radio issue, rear brakes wearing funny and passengers seat making clicking sound when moving back and forth when the drivers side does not make that sound. Also asked them to get a part needed for the sun visor from the parts department that we had already called and talked to parts about. Transmission was fixed, but they didn’t say anything about the brakes, part was not gotten and sun visor was not fixed. They’re telling me the radio going mute when the convertible top is engaged and disengaged is normal. And they didn’t hear a clicking in the passenger seat. No communication for 3 days. Transmission fix was simple if they had cared. It’s all over the web that it needed a transmission reprogram. Sun visor should have and could have been fixed. The car is still under factory warranty. They didn’t even bother at least getting the part from the parts department for us. No reason for them not to fix that. And now the radio is muting even when not engaging and disengaging convertible top. Simply put, they don’t care. More

Bad service I don’t think paying just to diagnose a problem is fair when you don’t find the solution. My repair was two days beyond the date given because the mec I don’t think paying just to diagnose a problem is fair when you don’t find the solution. My repair was two days beyond the date given because the mechanic had personal issues and my question is is there no one to cover when one person has to be out? I didn’t get the feeling they appreciated my $667 all I can say is I won’t ever use them again .. I am in the market for Late model GT 350 but green ford is not an option at this point. More

Buying a used car Ask why the running boards didn’t work they said they were turned off but one motor was half there on drivers side the passenger side was missing and Ask why the running boards didn’t work they said they were turned off but one motor was half there on drivers side the passenger side was missing and there’s a awful noise coming from right front wheel has done it from day one want do nothing about it guess they don’t check nothing out before they sale anything More

Very enjoyable purchase Wiley Bass was great to work with. There was no pressure to purchase and he worked with is to get a great price on a new vehicle. Green Ford has the b Wiley Bass was great to work with. There was no pressure to purchase and he worked with is to get a great price on a new vehicle. Green Ford has the best prices of all Ford dealerships in the area. More

Great Ashley did everything she said she would.the work was done in a timely manner,the only problem I had was that there was a little grease left on the dr Ashley did everything she said she would.the work was done in a timely manner,the only problem I had was that there was a little grease left on the drive side handle. More

Great service Wiley Did a great job working within your budget, knowledgeable and easy to talk to. Dustin the same way, Look Spending 40K plus isn’t always easy f Wiley Did a great job working within your budget, knowledgeable and easy to talk to. Dustin the same way, Look Spending 40K plus isn’t always easy for some. I think we’re going to happy with there service dept to, time will tell! Thanks guys F-150 XLT More

Underwhelmed The issue I have is the lack of communication. No calls regarding the status of repairs; no verbal estimates offered, I had to be proactive. Slow tur The issue I have is the lack of communication. No calls regarding the status of repairs; no verbal estimates offered, I had to be proactive. Slow turn around on repairs. Asked for a multipoint inspection.Cost $130. For that fee, I expect to get some type of written report; what was looked at? At a Labor rate of $100/hour, I expect more. Total bill was about $100 more than expected. Overall I have had a better customer experience at Rice Toyota and Crown Honda. I presume Dean Green is much more focused on his lucrative auto auction business More