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Greene Ford Company

Gainesville, GA

4.7
1,054 Reviews
Greene Ford is the oldest owner operated Ford Dealership in North Georgia, opening for business in 1980. Today they are one of the premier dealerships in the Gainesville, Georgia area. Their success has relied on the great value they put on customer service. Greene Ford believes that good customer service starts the moment you make the first contact with one of our staff throughout the life of the vehicle.
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2365 Browns Bridge Road

Gainesville, GA

30504

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Showing 1,054 reviews

December 20, 2020

The service was absolutely incredible, they helped me get in and out with no problems at all. They stand firm on their word. Alex was amazing he helped me find exactly what I was looking for. Very polite and More

by sethlanglois098
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis, Alex Mora
Dec 21, 2020 -

Greene Ford Company responded

It has been a pleasure serving you, Seth. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Greene Ford Company, we look forward to having you as one of our valued customers for many more years to come! Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

December 19, 2020

Brian was excellent to work with. He wasn't pushy and I got what I wanted. When I came to close up the deal it was so efficient - I was in and out in about 30 minutes. Love my new truck!!!! More

by aaronth1969
Recommend Dealer
Yes
Employees Worked With
Dec 21, 2020 -

Greene Ford Company responded

Thank you, Aaron,, for taking the time to share your thoughts on working with our team. We're glad to hear Brian delivered such a great experience! Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

December 18, 2020

Noticed the son’s car had left a stain on the driveway and called Steve who said to bring it right up to get it checked out. Found out the PTU was failing. A few days later they had a new PTU installed More

by LegacyDentist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Greene Ford Company responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Greene Ford Company. Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

December 17, 2020

Great working with this dealership. Very friendly. Willing to find out any information that we needed and they were very easy to contact with any questions. More

by Aablalock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Vieira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Porter, Alex Mora
Dec 18, 2020 -

Greene Ford Company responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

December 17, 2020

Truck a little over a year old Been in you shop about 3 weeks about first time truck had oil on inside Point it out y’all clean Pick up on Saturday Dirty again Dies no one check the cars ov More

by mginn61203
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Fulton Arrington
Jan 03, 2021 -

Greene Ford Company responded

We thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your experience, please feel free to reach out to me directly. Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

December 16, 2020

Alex was fantastic to work with. Patient and very informative. He was very quick to respond (even after work hours when I asked so many questions). I would highly recommend him!!! More

by julie/jamie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Vieira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Mora
Dec 16, 2020 -

Greene Ford Company responded

Julie/ Jamie. Thank you for your feedback on your recent visit to Greene Ford Company. I'm glad to hear that Alex was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

December 15, 2020

I always get good service at Greene Ford. I don't recall ever having what I would call a bad experience. Greene services both my Fords. More

by GILBERTS30501
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Greene Ford Company responded

It's great to hear that Sean was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Greene Ford Company! Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

December 04, 2020

Brad Roberts did an excellent job of helping me without a lot of the pressure that typically goes along with buying a car. He gave my wife and I time to discuss the purchase and answered all of our question More

by AndyW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Roberts,Brad
Dec 07, 2020 -

Greene Ford Company responded

Here at Greene Ford Company, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Brad. We appreciate your review, Andy! Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

November 30, 2020

Alex was a pleasure to work with. He was very responsive and answered all of my questions in a very timely manner. He stayed late and was very patient with us when picking up my new F150. I would definitely More

by Bthompson118
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Mora
Nov 30, 2020 -

Greene Ford Company responded

Thank you so much for choosing Greene Ford Company! Congrats on your new F150, and let us know if we can be of any more assistance! Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

November 30, 2020

Service was great!!Alex was helpful in every way Service was great!! Alex was helpful in every way possible. Alex and his manager were very nice and helpful , they answered every question and conce More

by Jjjcalderon30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Mora
Nov 30, 2020 -

Greene Ford Company responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

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