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Greene Ford Company

Gainesville, GA

4.7
1,135 Reviews
Greene Ford is the oldest owner operated Ford Dealership in North Georgia, opening for business in 1980. Today they are one of the premier dealerships in the Gainesville, Georgia area. Their success has relied on the great value they put on customer service. Greene Ford believes that good customer service starts the moment you make the first contact with one of our staff throughout the life of the vehicle.
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2365 Browns Bridge Road

Gainesville, GA

30504

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Showing 1,135 reviews

August 14, 2020

Excellent service experience Working with Fulton Arrington was truly great. We had numerous conversations and he totally understood the problem and followed through on everything More

by Bill Hessinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fulton Arrington
Aug 17, 2020 -

Greene Ford Company responded

Bill, Thank you for taking the time to share your thoughts on working with Fulton and our team here at Greene Ford. We're glad to hear we delivered such a great experience! Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

August 14, 2020

Beyond Expectations The staff at Green Ford made my vehicle purchase seamless and without issue. They all have a genuine and sincere appreciation for customers. They went More

by Reg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Greene Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Gurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Agnew, Christopher Green Sr., Aaron Hughes
Aug 14, 2020 -

Greene Ford Company responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We truly appreciate your business and congratulations on your new vehicle! Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

August 13, 2020

New Ford F-150 Thanks for having the exact truck that I wanted at a SUPER price. Can’t say enough to about my salesman, Matt Neff. It was a pleasurable experience! More

by foot16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Vieira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Neff
Aug 14, 2020 -

Greene Ford Company responded

Thank you so much for choosing Greene Ford Company! Congrats on your new purchase, and let us know if we can be of any more assistance! Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

August 12, 2020

Greene Ford provided excellent customer service. They were very knowledgeable about what my car needed and didn't try to get me to purchase unnecessary service. More

by Emileigh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Hughes
Aug 12, 2020 -

Greene Ford Company responded

Emileigh, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Aaron and our team, and we look forward to working with you again. Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

August 10, 2020

Alex was amazing! He went above and beyond to help me decide on the car I wanted. I had been searching and disappointed multiple times prior to this, driving hours to get somewhere and the car not be wha More

by madison.oquinn
Recommend Dealer
Yes
Employees Worked With
Alex Mora
Aug 10, 2020 -

Greene Ford Company responded

Thank you, Madison, for taking the time to share your thoughts on working with Alex and the rest of our team. We're glad to hear we delivered such a great experience! Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

August 07, 2020

Typical dealership. Try to get the maximum out of you and there is always that $250 extra. Had a broken sunroof and wanted to charge me $2K for it. The. Went down to $1K for two motors. When I questioned the More

by CHAD Meyer
Recommend Dealer
No
Employees Worked With
Lady in service
Aug 22, 2020 -

Greene Ford Company responded

Hello Chad, We're sorry to hear of your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you would be willing to contact me directly, I would appreciate the opportunity to address your concerns. Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

August 06, 2020

Kim Porter is awesome. She completed my sale with professionalism and made me feel valued as a customer. I will refer all my friends & family to her. More

by dianne4
Recommend Dealer
Yes
Employees Worked With
Other Employees : Aaron Hughes, Kim Porter
Aug 06, 2020 -

Greene Ford Company responded

Thank you for your business and this review, Dianne. We're happy to hear Kim was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

August 03, 2020

Alex did a fantastic job working with us from out of town. We were very unconventional buyers with two babies in tow! He didn’t miss a beat, even when our twins were a little fussy and fighting nap time More

by sarah.msmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis, Aaron Hughes, Alex Mora
Aug 04, 2020 -

Greene Ford Company responded

Thank you for sharing your review with us! We're happy to hear it went well and that you had a great experience with Alex. We hope you enjoy your new vehicle. We truly appreciate your feedback! Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

August 03, 2020

Efficient Fair price and fast service. This was an efficient transaction, one phone call, a couple emails and a fifteen minute visit. I will buy from Greene aga More

by MICHAEL.SHEETS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Vieira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2020 -

Greene Ford Company responded

Thank you for taking the time to share your feedback with us, Michael. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again. Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

August 03, 2020

Great experience. Stanley was wonderful! The explorer that I wanted wasn’t on the lot so he made sure to find the one that I wanted and have it there for me in two days. More

by jamiekoegler
Recommend Dealer
Yes
Employees Worked With
Other Employees : Aaron Hughes, Stanley Page
Aug 03, 2020 -

Greene Ford Company responded

Thanks for the feedback regarding your recent visit to Greene Ford Company. I'm glad to hear that Stanley was able to find you the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

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