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Greene Ford Company
Gainesville, GA
1,112 Reviews
Greene Ford is the oldest owner operated Ford Dealership in North Georgia, opening for business in 1980. Today they are one of the premier dealerships in the Gainesville, Georgia area. Their success has relied on the great value they put on customer service. Greene Ford believes that good customer service starts the moment you make the first contact with one of our staff throughout the life of the vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,112 reviews
November 29, 2018
Very Pleasant! I came in to buy a used pickup and no haggle. Will recommend to my friends and family. I ma first time buyer from Canton GA. I came in to buy a used pickup and no haggle. Will recommend to my friends and family. I ma first time buyer from Canton GA. More
by m, steve
November 28, 2018
Superior Salesman Mr. Young is such a tremendous person to work with, strives to get great deals to make sure you will leave a satisfied customer! Awesome! Mr. Young is such a tremendous person to work with, strives to get great deals to make sure you will leave a satisfied customer! Awesome! More
by Sweetness47
Employees Worked With
Grover Young
November 28, 2018
10,000 mile service Have been doing service at Greene Ford for years. I dropped my car off since I did not have an appointment. It was ready when I got back from lunch. Have been doing service at Greene Ford for years. I dropped my car off since I did not have an appointment. It was ready when I got back from lunch. More
by Kim kim
Verified CustomerEmployees Worked With
Blain
November 28, 2018
Easy! Big Bear was such a big help on finding us a gently used preowned vehicle that was perfect for our family. He was very jolly and was the most smiling Big Bear was such a big help on finding us a gently used preowned vehicle that was perfect for our family. He was very jolly and was the most smiling dealer I had met all day while out searching for my next car. He made us feel like family and assured us that he could get us what we wanted in our price range and payments in a comfortable budget. Even took extra time to sit and help me learn all of the new features about my car and made sure I felt comfortable before I drove off. I would highly recommend him to anyone looking to buy a new or used vehicle. More
by Jhcollet
November 27, 2018
Explorer purchase My salesperson, Aaron, was very knowledgeable and helpful. He made the experience so great. Travis Gurley, in finance, was very sweet and told me ever My salesperson, Aaron, was very knowledgeable and helpful. He made the experience so great. Travis Gurley, in finance, was very sweet and told me everything I needed to know about my financed purchased. Jason helped me understand how to take full advantage of my Sync system in my car. Everyone I dealt with during my purchase and afterwards has been great! Thank you Greene Ford. 😁 More
by Denise Hughes
November 19, 2018
professional, quick, and as promised. Greene Ford is the only who has turned a wrench on my car. It's 10 years old and still going strong. Great service Department. Greene Ford is the only who has turned a wrench on my car. It's 10 years old and still going strong. Great service Department. More
by tdbrown1
November 17, 2018
The 30000 check Been driving a 2017 Fusion. Time came for the "big" check up. Email reminders from Ford were helpful and the service at the Gainesville dealership was Been driving a 2017 Fusion. Time came for the "big" check up. Email reminders from Ford were helpful and the service at the Gainesville dealership was first rate. Price was shared prior to service and there were no surprises requiring additional work. Even provided a ride back home after dropping off the car@ More
by TJAEGER51
Employees Worked With
Service center
November 17, 2018
Great experience!! Lori Cook and the rest of the staff were wonderful to deal with today. Lori was so knowledgeable and professional and made the buying experience one o Lori Cook and the rest of the staff were wonderful to deal with today. Lori was so knowledgeable and professional and made the buying experience one of the best!!! Thank you!!! More
by PatMac
Employees Worked With
Lori Cook
November 15, 2018
Expedition routine oil change & service Service normally takes until lunch if you drop your vehicle off the night before. Thank you Greene Ford for making this an easy process. Happy Thanksg Service normally takes until lunch if you drop your vehicle off the night before. Thank you Greene Ford for making this an easy process. Happy Thanksgiving! More
by serve1958
November 15, 2018
Horrible Customer Service Absolutely loved the sales team when we purchased our F150 after moving into the area. We discovered an issue with our vehicle and scheduled an appoi Absolutely loved the sales team when we purchased our F150 after moving into the area. We discovered an issue with our vehicle and scheduled an appointment (also to fix a recall issue). Dropped truck off and my wife was given a courtesy ride to work and was told it would take a couple of hours for the repair. This is why we have had ford trucks for over 30 years because of this customer service everywhere we have lived. After waiting over FIVE hours with no call from the service department, we were informed that they couldn't figure out the issue and they would need to keep the truck. Perfectly fine until we were advised we could not have a loaner and we would have to pay for a rental from them. In multiple states, with multiple ford service locations this was a first. Needless to say we will no longer use Greene Ford for any reason. Sorry Grover, we looked forward to working with you in January. More
by smathis
Employees Worked With
Doug Parisi
