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Greene Ford Company - Service Center

Gainesville, GA

4.7
341 Reviews

341 Reviews of Greene Ford Company - Service Center

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March 17, 2021

Taking my suv to Ford for service is always a pleasure. They know my face, and are always willing to be as helpful as possible. More

by klc1082
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grover Young
Mar 17, 2021 -

Greene Ford Company responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

March 08, 2021

The Greene team was very responsive and got me back on the road in no time. I was offered the shuttle service and took advantage of it, very helpful. More

by GLJJACKSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Greene Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric in service, Fulton Arrington
Mar 08, 2021 -

Greene Ford Company responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

January 31, 2021

Excellent service. I would choose Greene Ford again for service on my 2013 Ford Fusion Hybrid. Sean Whitmire was my first service guy and did an excellent job. More

by twillis36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fulton Arrington
Feb 01, 2021 -

Greene Ford Company responded

Thank you for choosing Greene Ford Company, your feedback and rating mean a lot to us. We're glad to hear that Sean and our team were able to help, and we hope to see you again! Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

January 30, 2021

Friendly staff members, when a mistake was told to me he quickly realized it and called me to make it right. I like being sent out to my email service coupons every so often. More

by lynn3t
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Jan 31, 2021 -

Greene Ford Company responded

Thanks for sharing your thoughts about your service experience with Greene Ford Company. We appreciate your business and hope to see you again soon! Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

January 26, 2021

Fulton is awesome and truly gets customer service. Always feel like a VIP! Thats why I have my fleet serviced by Fulton and his crew. More

by melwood0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fulton Arrington
Jan 26, 2021 -

Greene Ford Company responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Greene Ford Company. Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

January 12, 2021

Excellent service and great experience! They even helped me with my Ford Pass rewards. I had “free money” sitting there and they showed me how to use. I appreciate you guys! More

by BG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fulton Arrington
Jan 12, 2021 -

Greene Ford Company responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

December 23, 2020

Great working with this dealership. Very friendly. Willing to find out any information that we needed and they were very easy to contact with any questions. More

by mkone2600
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Mulkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Neff, Kim Porter, Fulton Arrington, James Raper
Dec 23, 2020 -

Greene Ford Company responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Greene Ford Company. Please don't hesitate to reach out if you need anything else. Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

December 20, 2020

The service was absolutely incredible, they helped me get in and out with no problems at all. They stand firm on their word. Alex was amazing he helped me find exactly what I was looking for. Very polite and More

by sethlanglois098
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis, Alex Mora
Dec 21, 2020 -

Greene Ford Company responded

It has been a pleasure serving you, Seth. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Greene Ford Company, we look forward to having you as one of our valued customers for many more years to come! Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

December 18, 2020

Noticed the son’s car had left a stain on the driveway and called Steve who said to bring it right up to get it checked out. Found out the PTU was failing. A few days later they had a new PTU installed More

by LegacyDentist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Greene Ford Company responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Greene Ford Company. Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

December 17, 2020

Truck a little over a year old Been in you shop about 3 weeks about first time truck had oil on inside Point it out y’all clean Pick up on Saturday Dirty again Dies no one check the cars ov More

by mginn61203
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Fulton Arrington
Jan 03, 2021 -

Greene Ford Company responded

We thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your experience, please feel free to reach out to me directly. Fulton Arrington Parts and Service Director fulton.arrington@greeneford.net

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