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Greentree Toyota

Danbury, CT

4.9
3,643 Reviews
Greentree Toyota in Danbury, CT treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 458-0275.
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87 Federal Rd

Danbury, CT

06811

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Showing 3,643 reviews

September 12, 2024

Wynter was very helpful and listened to and answered to all of the questions I had for him. I would definetly reccomend him to other people for service. More

by Jarrod
Recommend Dealer
Yes
Employees Worked With
Raniel Wynter
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

Sales Manager Danielle Ramos repeatedly refused to facilitate my purchase of a new-to-me Prius after Pete Przyborowski refused to answer the most basic questions. Instead of buying a Greentree Toyota More

by Lisa White
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Danielle Ramos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Przyborowski
Sep 12, 2024 -

Greentree Toyota responded

Hi Lisa it’s Danielle. I’m a bit confused by your review as we left off on a nice note when we discussed the Prius you were interested in was involved in the flood we experienced and unfortunately was not able to be sold as we didn’t want to sell a car with water damage. We both spoke after that and had a nice conversation via email about the terrible storm. I’m sorry it didn’t work out at our dealership but I even emailed you on my days off so you were responded to. If you want to discuss further please email me as you have my email address.

Sep 12, 2024 -

Lisa White responded

There is NOTHING CONFUSING about my awful experience with you and your team. You did not respond in a timely way and lost me as a customer. you forced me to purchase a Prius from another Toyota Dealer. I contacted you before the storm and you and your team delayed, delayed, delayed. Mark Tigner Greentree Toyota's Service Manger answered questions about the auto I was interested in - not you or anyone in Greentree Toyota's Sales team. It was just too much trouble for you to do so even though Greentree Toyota's Service Center had information on the oil used and more. Unlike your lightning response to my truthful account of your poor performance now, you chose to not facilitate my purchase. It was Friday and you wanted the entire weekend off. You were 'hands-off' and did not want to get involved. Additionally, the auto in question was re-posted for sale on Greentree Toyota's website with a 300 miles added to the total mileage a week later for sale - not an auto damaged by a flood. You dissemble and do not like transparency. I choose not to waste my time speaking to you - a waste of my precious time. I will speak only to Greentree Toyota Danbury's owner. Please ask him to call me; Service Manager Tigner has all my contact information. I expect you will not do so for fear of my providing copies of all emails and details documenting what you and your sales team did not do. I will document your non- performance in excruciating detail.

Sep 12, 2024 -

Greentree Toyota responded

I will request the owner call you Lisa. I apologize for having that weekend off with my family and trying to get others to assist you in my absence. I only stated I was confused as the last email between you and I was a kind one and I was never ill hearted towards you in any way, other then try to get others to help you when I wasn’t working. Again, my apologies for you not being happy and for your experience and I will ask that the owner call you.

Sep 12, 2024 -

Lisa White responded

Yes a scheduled call with the owner is due. Please stop defending youself; it adds salt to, aggravates an open wound - an awful experience with you and sales team!

September 11, 2024

Pete and Jose were very helpful in my vehicle purchase. Made the buying experience very easy. More

by Wlang3952
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Przyborowski
September 10, 2024

Service was great. Nice selection of vehicles. The purchasing process was smooth. Also, the prices were very reasonable. More

by joborche22
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2024

Ray Jimenez Dios te bendiga eres un excelente vendedor tu paciencia y desempeño fue excelente Toyota 💯 More

by July.calle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2024

Workers in Greentree Toyota are awesome. Thanks Rick, we appreciate your service. Everything was professional and quick. More

by Tsos1994
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2024

Allen was great to work with. He was helpful, articulate, thorough, knowledgeable and friendly. He made buying a car a very good experience for me! More

by Smiling with My Corolla Hybrid
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Allen Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2024

Very professional. Goes above and beyond for customers. Family friendly. Willing to workout problems. Extremely knowledgeable staff. We were very happy with salesper More

by HM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Bavar
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2024

Greentree Toyota, Pete Przyborowski and Raven Truitt were a pleasure to work with. Raven kept me informed on the availability of the car I was interested in despite the fact the dealership was addressing fl More

by George
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Raven Truitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Przyborowski
September 03, 2024

kyle was great to work with every step of the way. everything went smoothly. thanks More

by kwiggins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Wiggins, Kyle Wiggins
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