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Greentree Toyota - Service Center

Danbury, CT

3.6
147 Reviews

147 Reviews of Greentree Toyota - Service Center

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March 15, 2023

Rude, without patience to explain what would actually be done in the car. I do not recommend this person. More

by Ye
Recommend Dealer
No
Employees Worked With
Katelynn Hadden
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2023

I left another Toyota dealership due to terrible customer service and the fact that they lost two of my vehicles for several hours. I had to find my own vehicles on their lot that I had dropped off for servi More

by Howard K.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reed Chatting
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2023

Kim was great to work with regarding a service issue. Will request her for all service appointments. More

by maryann.telesco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Schwab
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2022

Reed is an absolute legend. Currently own three Toyotas in three family and none visit any other service center. More

by Damian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reed Chatting
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2022

Dont take your car here they will lie on the service being done. Constantly making up problems about your car to make more money. Do not trust them especially serice department. More

by Danhanes454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Tigner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Loy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Bavar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2022 -

Danhanes454 responded

Service likes to lie to create more work to drain your bank account.

August 27, 2021

This is about the collision center, just had my truck bed replaced and painted due to an accident. I am not pleased at all the paint doesn’t match, the manager blames it on the truck being 13 years old. The More

by Eddie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bruce Plourde
May 21, 2021

Three weeks ago my Toyota Camry which I had purchased Three weeks ago my Toyota Camry which I had purchased new at Greentree began experiencing a misfiring issue that was soon diagnosed as a major eng More

by Tom B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tigner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Veloso, Corey Purvis
May 23, 2021 -

Greentree Toyota responded

Hi Tom, thank you for your kind review; we are happy to pass along your comments to the team here at Greentree Toyota! Feel free to reach out to us if you need anything. Have a wonderful day.

March 24, 2021

This Man is brilliant , extremely friendly and smart, gets the job done And stays in touch very well troughout the whole process, a good man to be on your side More

by Happyluckyirish
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Reed Chatting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2021 -

Greentree Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Greentree Toyota! We are always more than happy to assist you if anything else comes up. Take care!

January 13, 2021

Reed is so wonderful to work with. Reed is kind and understanding and supportive and makes me feel that I can Trust the work will be done right. He is the main reason why my family buys from Greentree More

by Tony Lopes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reed Chatting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2021 -

Greentree Toyota responded

Tony, we are glad Reed could help! Please don't hesitate to reach out if there's anything additional we can do for you.

December 04, 2020

Gary has always been a huge help when I need parts for my Toyota. His extensive knowledge of parts has always impressed me. Because of him I will be a Toyota customer forever. More

by DELAV
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Loy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2020 -

Greentree Toyota responded

Hi Delav, thank you for your kind review; we are happy to pass along your comments to Gary here at Greentree Toyota! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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