Greenway Dodge Chrysler Jeep

The worst experience in customer service Never again will I be a customer at this location! I bought a brand new 2018 Jeep Renegade and recently got t-boned. I brought it to their collision c Never again will I be a customer at this location! I bought a brand new 2018 Jeep Renegade and recently got t-boned. I brought it to their collision center as I was already familiar with their sales staff. HUGE MISTAKE. Chrysler is such a joke and this location has had ZERO customer service. I have been without my car for almost 2 MONTHS!! For a different excuse every single time I call.. “they were shipped the wrong parts” or “we only have one mechanic and he is hitting overtime so it’ll have to wait” and lay blame everywhere other than themselves. I have to personally call them to get any updates and I am still without my car. My 30day rental expired through my insurance and they wouldn’t compensate a rental car as my car still wasn’t ready. So they offered to “go in half” with the rental car. GO IN HALF!? I am a customer.. and I also work in customer service. I would NEVER ask that of a customer to spend their money for a situation where my workplace was to blame. Every estimated and confirmed date of completion has been pushed back, creating and time off request at my place of business an absolute joke. Do not shop here. Do not get your car fixed here. An utter disgrace of customer service and compassion from the entire collision center team. Heed my warning please More

Sales Excellent service and easy purchase process!! Thank you Manuel for your time and all the effort you use to make my new vehicle purchase easy Excellent service and easy purchase process!! Thank you Manuel for your time and all the effort you use to make my new vehicle purchase easy More

Great and seemless experience. Working with Abraham was a breeze from beginning to end. From the selection, to the speed of response this was by far my best vehicle buying experienc Working with Abraham was a breeze from beginning to end. From the selection, to the speed of response this was by far my best vehicle buying experience. More

The importance of great customer service. Customer service appears to be a lost art in this 21st century. However, I'm glad to say this was not true with Aaron. He exemplified superior custome Customer service appears to be a lost art in this 21st century. However, I'm glad to say this was not true with Aaron. He exemplified superior customer service without being over bearing. Every question ask, he was able to obtain an answer. The most important thing was his attitude. He was never pushy, dismissive, or aggressive at any time. He also stayed 4 hours after his day ended to closed the deal. This was my first experience with Greenway. I will definitely refer people back to Aaron, he is an excellent representation of this company. More

Great car & great buying experience! Josh and Ray made the process quick! simple! and no hassles !!! Josh worked with me for approximately 2 months until the right car was available and Josh and Ray made the process quick! simple! and no hassles !!! Josh worked with me for approximately 2 months until the right car was available and until I was ready to purchase. No pressure, no hassle ! More

Excelente servicio Jesus Santiago excelente vendedor muy buen servicio, gran persona paciente colaborador honesto diligente. Una gran felicitación para todo el grupo de Jesus Santiago excelente vendedor muy buen servicio, gran persona paciente colaborador honesto diligente. Una gran felicitación para todo el grupo de trabajo quienes hicieron realidad una excelente compra More

Great! Aaron did a great job helping us and was very knowledgable. Thank you for all of your help. We will be returning in the future. Aaron did a great job helping us and was very knowledgable. Thank you for all of your help. We will be returning in the future. More

A great experience and a great vehicle! Due to our growing family, it was time to upgrade from our SUV to a minivan. We did a great deal of research and decided we were interested in a Chrys Due to our growing family, it was time to upgrade from our SUV to a minivan. We did a great deal of research and decided we were interested in a Chrysler Pacifica. I communicated with Aaron via email about a certified used 2017 Pacifica and he responded promtly with all of the answers to my questions (and there were plenty of questions!). I was impressed immediately by his responses which were professional and prompt. When we arrived for our appointment to see the vehicle, Aaron was friendly, and extremely knowledgeable. We felt relaxed throughout the process, never feeling the pressure often associated with buying a car. Aaron was upfront and transparent and made purchasing our vehicle simple and quick! We love our Pacifica and would absolutely recommend both the dealership and Aaron! More

MVP Salesmanship Tyrone is the best sales representative, FRANK. He went above and beyond to put me in the vehicle of my choice! Thank you so very much. Tyrone is the best sales representative, FRANK. He went above and beyond to put me in the vehicle of my choice! Thank you so very much. More

Excellent Service I found the car that I was looking for, Carlos do an excellent job and find the best price for us. Recommend 100% - Carlos is an excellent Sales perso I found the car that I was looking for, Carlos do an excellent job and find the best price for us. Recommend 100% - Carlos is an excellent Sales person. We are satisfied with our purchase. More