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Orlando Kia East - Service Center

Orlando, FL

4.2
1,687 Reviews

1,687 Reviews of Orlando Kia East - Service Center

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April 13, 2025

Professional and honest. Staff was very friendly and communicative. Couldn’t ask for anything more. More

by SCOSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jp
Apr 14, 2025 -

Greenway Kia East responded

Thank you for the shoutout to our Greenway Kia East team! We're glad to know your experience was a positive one.

April 12, 2025

Oil change took 2 hours and 30 mins. Couldn’t get my car wash cause that would have took 30 more minutes. I had an appointment. More

by MAN102187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jp
Apr 17, 2025 -

Greenway Kia East responded

I'm sorry to hear about the long wait during your oil change. We strive for efficiency, especially when appointments are scheduled, and it's disappointing that we fell short this time. Please feel free to reach out so we can address any further concerns you might have. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

April 12, 2025

Very bad service, wait 4 hours for nothing. They supposed to change a part and they didn't. More

by Beatriz Abril
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fiyin Adeyeye
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Greenway Kia East responded

Beatriz - We appreciate you taking time to share your feedback, although it's hard to know that we didn't deliver a top-notch experience. If you're willing, I would like to learn more about what happened here. I hope to hear from you soon. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

April 12, 2025

My horn suddenly stopped working. I brought it in and you were able to diagnose the problem quickly and ordered the parts. A little over a week later and you repaired my car and it is More

by CARRIE_WAINWRIGHT
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Westberg
Apr 14, 2025 -

Greenway Kia East responded

Carrie, we're delighted to hear that Matt and the Greenway Kia East team got your horn back in working order so efficiently. Thanks for trusting us with your car's repair!

April 12, 2025

My service advisor Janphiel was very helpful. He went out of his way to ensure all my needs were addressed and taken care of are of. More

by CURTIS.Cattanach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janphiel Rivera Va
Apr 14, 2025 -

Greenway Kia East responded

We're delighted to hear that Janphiel provided such attentive service at Greenway Kia East! It's great knowing your needs were well taken care of. Thank you for sharing this positive experience with us!

April 12, 2025

The entire KIA team from Shelby Bishop to every sales or service person deserves a medal, More

by FMZUELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Westberg
Apr 14, 2025 -

Greenway Kia East responded

Your five-star review for the Greenway Kia East team made our day. Thank you so much for giving a shout-out to Shelby. See you next time!

April 12, 2025

I love Greenway Kia East. Their service is excellent. And we've bought nothing but Kia's in our family. I went to our tax person and told her about our new Kia Sorento Hybrid More

by JCASTILLE_99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Greenway Kia East responded

It's fantastic to hear that you're loving your new Kia Sorento Hybrid and spreading the word about Greenway Kia East! Tyler will be thrilled to know you recommended him. Thanks for being part of our Kia family!

April 12, 2025

The service was excellent. The vehicle was done in less time then was expected.Shelby was very professional and kept me up to date on how the vehicle was coming along. More

by DBISHOP795
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Greenway Kia East responded

We're delighted to hear that Shelby provided excellent service and kept you informed throughout your visit at Greenway Kia East. Thank you for sharing your experience, and we look forward to serving you again in the future!

April 11, 2025

The service representative was outstanding, kept me informed of the status during the service and assisted in reconnecting the phone after the hard reset of the computer More

by tmc1931
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Greenway Kia East responded

We're delighted to hear that our service representative provided outstanding assistance and kept you informed throughout your visit at Greenway Kia East. Thank you for sharing your experience, and we're glad we could help with reconnecting the phone!

April 10, 2025

I felt like a value customer Just great service Car was cleaner than I thought it there More

by Zane Gray
Recommend Dealer
Yes
Employees Worked With
Anthony George
Apr 10, 2025 -

Greenway Kia East responded

Thank you for reviewing Greenway Kia East! It was so kind of you to share your experience, Zane.

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