Orlando Kia East - Service Center

They took more than 2 months to start working on my car and gave me no updates unless I called and they started to avoid me and my mothers calls and it was overall the worst experience I’ve ever had with a and gave me no updates unless I called and they started to avoid me and my mothers calls and it was overall the worst experience I’ve ever had with a service department at a dealership 0 professionalism and no sense of urgency whatsoever to fix a paying customers vehicle More

My visit was easy Oscar took excellent care of me and kept me updated Have no complaints kept me updated Have no complaints More

Came in to buy a duplicate key. Oscar was my service supervisor and he was great. Very helpful & accurate in his timeline - my car was ready when he said it would be! Oscar was my service supervisor and he was great. Very helpful & accurate in his timeline - my car was ready when he said it would be! More

He is the best. On task, communication and amazing customer service .he does makes a difference On task, communication and amazing customer service .he does makes a difference More

Fin is ALWAYs amazing. Respectable, great communication, reliable, He tells the truth. Has a great personality. Respectable, great communication, reliable, He tells the truth. Has a great personality. More

Good The service tech gave great service. .little disappointed had window being fixed..close 3 hrs..then informed need another part.niw had make another appointment for same windie to be fi .little disappointed had window being fixed..close 3 hrs..then informed need another part.niw had make another appointment for same windie to be fixed.. More

It over 2 hrs for oil change and I was charged$100! !!! I was quoted $70 when checked it. If I wasn't beyond ready to get out of there, I would have made a major issue out of it. As it was, I am 75 yrs !!! I was quoted $70 when checked it. If I wasn't beyond ready to get out of there, I would have made a major issue out of it. As it was, I am 75 yrs old and needed to leave. I will not return!!! More

Service was awesome and wonderful. 10/10 recommend and my service guy was good and on point 👍🏽👍🏽 10/10 recommend and my service guy was good and on point 👍🏽👍🏽 More

This Kia location (Kia Greenway East) was professional and handled my diagnostic and repairs in a timely manner unlike the Kia in Lithia Springs, GA. and handled my diagnostic and repairs in a timely manner unlike the Kia in Lithia Springs, GA. More

I was charged $550. 35 for routine service on my new car that is less than a year old.Half of that appears to be labor. I will not be coming back there for routine servic 35 for routine service on my new car that is less than a year old.Half of that appears to be labor. I will not be coming back there for routine service. I bought my car from your dealership and my sales person was wonderful, Simon. Joanna Hayes More