Greenway Kia North
Longwood , FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Nick was super helpful and very detailed in explaining what was wrong with my vehicle knowing it's brand new and that it has less than 4000 miles. I had a huge concern why my new vehicle coils would fail what was wrong with my vehicle knowing it's brand new and that it has less than 4000 miles. I had a huge concern why my new vehicle coils would fail if they are supposed to last for 90,000 miles. And why my dash wouldn't tell me service engine issue as this was a problem with my transmission overall. More
The communication was terrible. They had the car for a week and did not get it done when promised. The fee quote did not consider alternatives. I had to bring up the alternative whi They had the car for a week and did not get it done when promised. The fee quote did not consider alternatives. I had to bring up the alternative which was half of the price. When I got the car back the next day the battery was dead. More
Initially they went to an extreme on estimating a rather simple repair quoting over $1,000. I had already researched the repair and had a couple repair shops tell me that it should be a way less like a thir simple repair quoting over $1,000. I had already researched the repair and had a couple repair shops tell me that it should be a way less like a third of that. Since I had dropped it off at the dealer on a Sunday and was leaving town almost immediately thereafter I accepted their quote once they realized I would take the car elsewhere if they didn't look at this alternative fix. Ultimately quoted $440 and because of timing I approved that. Every time I go there it seems like we have the same kind of issues. What really aggravated me was I was told the part would be in on Wednesday and that would make the car ready for pickup when I returned the following week but there was no communication until I reached out and it was not ready when I returned. It was my persistent calling that got me to the parts department only because nobody else was picking up the phone. Jeff in the parts department was very professional and courteous and said he carried the part to the service manager the day that Jennifer was off. I do not know if Jennifer finally said the part would be in Thursday only because she was off on Wednesday. I was lucky Jeff checked for it. Apparently the repair was done that day because my car was ready the following morning but nobody had given me a clue that it was done until then. There was recall work done but unless I had seen that and asked about it on the work order, no one would have said anything. I like to know when there's been updates on my car and what it's related to. I will not use her as a servi More
Cham was awesome to work with, super accommodating and genuinely wants to help make things easy. Answered my questions, gave advice on options, and wasn't over bearing or pushy at all. genuinely wants to help make things easy. Answered my questions, gave advice on options, and wasn't over bearing or pushy at all. More
They tricked me and didn't have the truck I seen on the app but they brought me a better one just had a lil more miles on it. Besides that the deal went great. app but they brought me a better one just had a lil more miles on it. Besides that the deal went great. More
Lo mejor de Kia Nort súper recomendable y se ajusta a tus necesidades lo mejor habla inglés y español necesidades lo mejor habla inglés y español More
it was smooth, communication was good luis definitely has customer service down packed an so does meagan this is my first time buying my own car don't like the price outcome of it be kia is the place to go g customer service down packed an so does meagan this is my first time buying my own car don't like the price outcome of it be kia is the place to go get anyone a car ?????????????? More


