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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.2
3,694 Reviews
Experience the Greenway Kia West Difference – Orlando’s Go-To Kia Dealership Y’all looking for a better way to buy a car? Welcome to Greenway Kia West—right in the heart of Orlando, FL! We’re proud to serve Central Florida drivers with a wide selection of brand-new Kia models and top-notch pre-owned vehicles, all with honest pricing and that Southern hospitality you’ll feel the moment you step on the lot. We’re part of the Greenway Automotive family, so you get the power of a nationwide network with the personal care of a local neighbor. Whether you're eyeing a sporty Forte, a family-sized Telluride, or just need dependable service and parts, we’ve got your back every mile of the way. Our certified Kia service center keeps your ride running smooth, and with flexible financing and trade-in specials, we’re all about helping you drive off with confidence and savings. Come on down and see why so many folks in Orlando trust Greenway Kia West—we’ll take care of ya like family.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,694 reviews

November 03, 2024

Hola, es el 3 tercer cambió de aceite de mi auto y esta vez fue más rápido que anteriormente More

by VINCENZADITACCHIOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Sanz
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Nov 04, 2024 -

Greenway Kia West responded

En Greenway Kia West nos esforzamos por ofrecer un servicio eficiente y de calidad, Vicenza. Gracias por su apoyo!

November 03, 2024

Francisco was knowledgeable and kind. The waiting area it’s a little small and dirty but my car is running smoothly. More

by ELAINEBENITEZ26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco, service adviser
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Nov 04, 2024 -

Greenway Kia West responded

Elaine, we're delighted to hear Francisco provided you with great service at Greenway Kia West. We'll take note of your feedback about the waiting area and ensure it gets addressed. Safe driving!

November 03, 2024

I can't rate Mac Cumber, I've no idea who he is. The dealership was very helpful, even on texts. I drove from Ocala to Orlando to purchase my KIA. Friendly staff, from my Sales Consultant, Kerem Ca More

by MDPalmer51
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kerem Cakman, Kirpal Jimenez
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Nov 04, 2024 -

Greenway Kia West responded

Thank you for making the trip from Ocala to Orlando and choosing Greenway Kia West! We're delighted to hear that Kerem, KP, and our team provided a helpful experience. Enjoy your new ride, and we look forward to assisting with your future purchases!

November 02, 2024

Bueno señor Mario me parece un buen vendedor eficiente y el señor Alberto Haumada un buen gerente satisfecho de comprar More

by Johanaaltamar6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Pinilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada
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Nov 04, 2024 -

Greenway Kia West responded

Johana, gracias por compartir su experiencia con nosotros en Greenway Kia West. Nos alegra saber que Mario y Alberto hicieron un gran trabajo para usted. Disfrute de su compra!

November 01, 2024

They sold me a car in January 2024, now they told me that to cancel my extended warranty, I have to pay more money because my down payment was short More

by ITALOHUERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anas Lazaar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Pinilla
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2024 -

Greenway Kia West responded

Thank you, Italo, for sharing your experience. We strive to maintain clear communication with our customers and resolve any concerns promptly. Regarding your warranty cancellation, as discussed, there is an outstanding balance of $300 that would need to be settled for the cancellation to proceed. We value transparency in all our transactions and apologize if there was any misunderstanding. Please feel free to reach out directly so we can assist further and ensure a positive experience moving forward. Thank you again for your feedback.

November 01, 2024

Great service i was keept informed and my car was clean. My car was done on time aswell More

by giomercedez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada, Kirpal Jimenez
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Nov 01, 2024 -

Greenway Kia West responded

Thanks so much for your feedback! We look forward to your next visit to Greenway Kia West!

November 01, 2024

I had a really good experience with Kia per usual. Love that they keep me updated throughout the process of my vehicle being serviced More

by SEXXYBLK87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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Nov 04, 2024 -

Greenway Kia West responded

We're delighted to hear that you had another great experience with us at Greenway Kia West! Keeping our customers informed is a top priority, and we're glad it made your service visit smooth. Thanks for choosing us!

November 01, 2024

Had to get recalls taken care of. First time took 4hour, and then they had to order the fuse that was on recall, and I had to go back. That took 2hours and 30min. They did look at the More

by DC35TC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
It was the service department
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Nov 02, 2024 -

Greenway Kia West responded

We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

November 01, 2024

Outstanding customer service, Service and Service Representative!!! My number one place to bring my car!! More

by Slingman202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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Nov 04, 2024 -

Greenway Kia West responded

We're delighted to hear that our team at Greenway Kia West has earned your trust as your go-to service spot! Thank you for the fantastic feedback.

November 01, 2024

Tried to charge me for something that they did. Brought my car in a few weeks ago for an issue that they fixed but then gave me another issue. Won’t own up to it, tried to charge me $500 more after More

by agstubbe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank
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Nov 02, 2024 -

Greenway Kia West responded

Thank you for telling us about this. We are very sorry to hear that you had a negative experience. Please contact us directly, and we’ll work to resolve the matter together.

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