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Greenway Kia West

Orlando, FL

4.2
3,604 Reviews
Discover the Greenway Kia West Difference – Orlando’s Trusted Kia Destination At Greenway Kia West, we’re committed to delivering a better way to buy and own a vehicle. Located in the heart of Orlando, our dealership proudly offers an exceptional lineup of new Kia models and quality pre-owned vehicles—backed by transparent pricing and a customer-first approach. As a proud member of the Greenway Automotive Group, we combine the buying power of a national network with the personalized service of a local dealership. Whether you’re shopping for a fuel-efficient commuter, a family-friendly SUV, or need trusted maintenance and repairs, our expert team is here to help every step of the way. From flexible financing options to certified Kia service and genuine parts, everything we do is designed to give you peace of mind and value long after you drive off the lot. Visit us today and see why more drivers across Orlando and Central Florida choose Greenway Kia West—where your journey starts with confidence.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,604 reviews

September 25, 2024

Poor mechanics. Liars. Don’t stand with what’s agreed. Bout blew up my engine over an oil change! Cap blew off. Left me stranded after last service a week ago. Terri More

by DPNORMAN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
From 2014 down hill!, Alberto Ahumada, Mark Foster
Sep 26, 2024 -

Greenway Kia West responded

We are concerned to hear about your experience and sincerely apologize for any inconvenience caused. This certainly does not reflect the standards we strive for, and we'd like to address this issue directly. Please reach out at your earliest convenience so we can make things right. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

September 25, 2024

Talk about not keeping secrets or telling lies about the price for things but they low balled us after we had made a verbal agreement for a monthly payment More

by michelle.rivera0711
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David Diaz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Greenway Kia West responded

Michelle, I'm sorry to hear about your experience. We strive for transparency and fairness in all our dealings, so this feedback is concerning. Please reach out directly so we can discuss this further and find a resolution. Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

September 25, 2024

I was taking care of by a new service advisor named Jesse. Jesse was very professional and made sure that all my vehicle needs were handled More

by Mach12170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse in service
Sep 26, 2024 -

Greenway Kia West responded

Thank you for sharing your experience! We're glad to hear that Jesse provided professional service and took care of all your vehicle needs at Greenway Kia West. We appreciate the feedback!

September 24, 2024

Long waiting time-3 hours -for tire re-balance and tire repair. Tires balanced incorrectly in August. Just drove over 70 mph the other day so shaking front end. You need a nicer outdoor area to wait in More

by nbauer47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Sep 25, 2024 -

Greenway Kia West responded

We appreciate your honest feedback and apologize for the long wait as well as the subsequent issues you encountered. Your suggestions are valuable to us, and we invite you to reach out directly if our Greenway Kia West team can further assist you.

September 24, 2024

Very helpful. Great value on trade. Friendly staff. No hassle and great service after the sale. More

by ericapigula
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Foster
Sep 25, 2024 -

Greenway Kia West responded

These are all things we love to hear! Thank you for all your support of Greenway Kia West, Erica.

September 24, 2024

Upon my arrival at Greenway West, I was greeted with a smile. Elizabeth Frye was my service manager, who also greeted me with a smile. She took all the info needed to service the vehicle, and let me know More

by ladyjayluvsall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Frye
Sep 25, 2024 -

Greenway Kia West responded

We're delighted to hear that Elizabeth provided such a pleasant and efficient experience at Greenway Kia West! Thank you for sharing your positive feedback. We'll be sure to pass along the kind words!

September 24, 2024

Waiting room is not comfortable. But Jessica made it to be better with your good mood More

by Max Camargo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Sep 25, 2024 -

Greenway Kia West responded

Max, thank you for highlighting Jessica's wonderful service! The team at Greenway Kia West hopes to see you again - safe travels!

September 24, 2024

left my car for oil change early on Friday, they tell me if they got the part for the recall they will change it and will be done by 2pm. take uber to my home and the representative Marty never contact me w More

by jquin1223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marty
Sep 25, 2024 -

Greenway Kia West responded

I'm truly sorry to hear about your experience and the lack of follow-up on our end. We want our customers to feel accommodated and it's disappointing that we let you down. I'd like to discuss this further and clear up these concerns—please reach out when you can. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

September 23, 2024

She is the best help me with everything and do what need be done . Love her More

by SHANTERICA.O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Sep 24, 2024 -

Greenway Kia West responded

We appreciate your kind words for our team! Thanks for choosing Greenway Kia West.

September 23, 2024

Buyer beware! this is one of those dealerships that gives all car dealers a bad name. I purchased a used vehicle, I specifically asked if I had an inspection peri More

by Mathew.Steveson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chrissie Paul
Sep 25, 2024 -

Greenway Kia West responded

Mathew, this is very concerning to hear. We strive for transparency and customer satisfaction, so it's disappointing that we fell short in your case. I'd like the opportunity to discuss this further and see how we can make things right. Please reach out at your convenience. Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

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