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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.2
3,603 Reviews
Discover the Greenway Kia West Difference – Orlando’s Trusted Kia Destination At Greenway Kia West, we’re committed to delivering a better way to buy and own a vehicle. Located in the heart of Orlando, our dealership proudly offers an exceptional lineup of new Kia models and quality pre-owned vehicles—backed by transparent pricing and a customer-first approach. As a proud member of the Greenway Automotive Group, we combine the buying power of a national network with the personalized service of a local dealership. Whether you’re shopping for a fuel-efficient commuter, a family-friendly SUV, or need trusted maintenance and repairs, our expert team is here to help every step of the way. From flexible financing options to certified Kia service and genuine parts, everything we do is designed to give you peace of mind and value long after you drive off the lot. Visit us today and see why more drivers across Orlando and Central Florida choose Greenway Kia West—where your journey starts with confidence.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,603 reviews

September 22, 2024

Everyone is always super friendly. Especially Jesse, explained everything and was so helpful with my oil change. Thank you Jesse! More

by marisolsandovall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
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Sep 23, 2024 -

Greenway Kia West responded

Marisol, we're delighted to hear that Jesse and the team at Greenway Kia West provided such friendly and helpful service. Thanks for sharing your experience!

September 21, 2024

Everyone is friendly and happy whith the good service I recommend my friend go to greenway kia More

by angel.cintron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Pinilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Greenway Kia West responded

Thank you so much, Angel! We appreciate your business here at Greenway Kia West.

September 21, 2024

It is so quick to make an appointment for service. I worked with Tony and he was on top of his game. He let me know things were a bit busy and would be longer than expected before I dropped the car of More

by ttlpharrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Nguyen. Maintenance Dept.
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Sep 23, 2024 -

Greenway Kia West responded

We're glad to hear Tony and the team at Greenway Kia West provided you with great service! Thanks for sharing your experience.

September 21, 2024

Where to begin. From arriving, being attended quickly, to signing for work to be done. Than the break Area. What's not to like! The service lady very friendly, coffe More

by Neftalyp2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel and Elizabeth
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Sep 23, 2024 -

Greenway Kia West responded

Thank you for sharing your experience! We're delighted to hear that our team at Greenway Kia West provided such a welcoming and efficient service. Elizabeth, Gabriel, and the rest of the crew will be thrilled with your kind words. We look forward to serving you again!

September 21, 2024

In and out in no time for an oil change, tire rotation and recall service on a 2024 Sportage. More

by I0SECONDS2AIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Foster
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Sep 23, 2024 -

Greenway Kia West responded

Thank you so much for the wonderful review of Greenway Kia West! We're glad to hear your maintenance and recall service went smoothly. Safe travels in your 2024 Sportage!

September 21, 2024

I won’t recommend coming back to facility. Workers are very clueless and do not communicate well with customers. And labor prices are extremely high for little to know real work. Over charge f More

by TEASIAWHITY.T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica
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Sep 23, 2024 -

Greenway Kia West responded

We apologize for your experience and any frustration caused. We strive to provide clear communication and fair pricing, so it's concerning to hear this feedback. If you're willing, please reach out directly so we can address these issues further. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

September 21, 2024

I waited for an oil change and tire rotation for 4 hours and my advisor was very rude! More

by DLOUDER04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember my advisors name
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Sep 23, 2024 -

Greenway Kia West responded

I'm sorry your oil change and tire rotation took longer than expected. We work hard to provide respectful service and ensure every customer gets back on the road efficiently, but it's clear we let you down. This feedback will be discussed with my team, and if there's anything I can do to assist you at this time, please reach out. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

September 20, 2024

Service center was clean and efficient, with knowledgeable techs and advisors that provided updates and next steps as needed. More

by clovexd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Frye
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Sep 20, 2024 -

Greenway Kia West responded

Thanks for sharing your experience! We're glad to hear our Greenway Kia West service center met your expectations with cleanliness and efficiency. We appreciate the positive feedback!

September 20, 2024

My advisor was Jessica. She was courteous and kept me informed about the status of my vehicle. More

by juan.c.ortegon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada
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Sep 20, 2024 -

Greenway Kia West responded

Juan, there is nothing we love more than a five-star review! Thank you for giving a shoutout to Jessica, and we'll see you next time at Greenway Kia West. Safe travels!

September 20, 2024

This experience. Service manager M. Foster rude. My 1st time speaking with him in the 1st 2mins he was rude. I drove my car to Kia for a recall 1hr Service. And 32 da More

by Marsha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Foster
Report | Print
Sep 21, 2024 -

Greenway Kia West responded

Marsha, I'm truly sorry to hear about your experience. This is not the level of service we strive for and I apologize for any inconvenience caused. Please reach out so we can discuss this further and find a resolution. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

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