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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.2
3,477 Reviews
Welcome to Greenway Kia West – Where Value Meets Trust. At Greenway Kia West, we’re proud to serve the Orlando community and beyond with an unmatched car-buying experience. Whether you're looking for a brand-new Kia or a high-quality pre-owned vehicle, our goal is to make the process easy, transparent, and tailored to your needs. As part of the trusted Greenway Automotive Group, we bring you the strength of a national network with the personalized attention of a hometown dealership. Our team is passionate about helping you find the perfect car at the right price—and keeping it running like new with expert service and genuine Kia parts. We’re more than just a car dealership—we’re your partners in every step of your automotive journey. From financing solutions designed to fit your budget to a commitment to exceptional customer care, we’re here to exceed your expectations. Stop by today and experience the Greenway difference. Greenway Kia West—Driven to Serve You.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,477 reviews

July 26, 2024

Very amazing work Tony was very helpful and I got my car back at a decent time. More

by amariya.griffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Gresham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maher Mehjazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chrissie Paul, Ray Paz, Juan Castro Rodriguez, Michael Carey
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Jul 26, 2024 -

Greenway Kia West responded

Amariya, thank you for leaving Greenway Kia West a five-star review! We are glad that Tony was helpful and ensured your services were completed on time.

July 25, 2024

Great trade in values… but they get you with the monthly payments and take advantage! The monthly payment the dealer accepts you for comes nowhere close to what the bank approves for. It is shady and they d More

by ciera.kevin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Daniel Allen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kirpal Jimenez
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Jul 30, 2024 -

Greenway Kia West responded

We are sorry to hear about your disappointment with our financing process. Transparency is important to us, so it's concerning that you felt misled. We would like to discuss this further and address any concerns you have. Please reach out at your convenience. Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

July 25, 2024

Awesome service! I’d recommend to anyone. They have yet to disappoint and I look forward to the next vehicle. More

by Dclayg1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Winsel
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Jul 26, 2024 -

Greenway Kia West responded

Thanks for the glowing review! We're delighted to hear you had an awesome experience with Greenway Kia West. We look forward to helping you find your next vehicle too!

July 25, 2024

The communication system is archaic. I called in the morning to ask about my car and they told me my representative was not in until the afternoon. So no one could tell me about my car e More

by B.CARREKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hear himself was great but the entire system is ridiculous
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Jul 30, 2024 -

Greenway Kia West responded

I'm sorry to hear about the communication issues you experienced. This is certainly not how we aim to serve our customers and I apologize for any inconvenience caused. In case you'd like to discuss this further or need assistance, I will reach out directly. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

July 24, 2024

Very good customer service - very professional and very courteous- unfortunately it took longer than I thought but the wait was worth it More

by Beaforski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jul 25, 2024 -

Greenway Kia West responded

Bea, thanks for your patience and kind words! We're glad to hear you had a positive experience with our team at Greenway Kia West. Safe travels!

July 24, 2024

I was here changing the engine oil ok my car and I waited 2 hours and half More

by Humberto Rodrigues
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The office employees
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Jul 30, 2024 -

Greenway Kia West responded

Humberto, we're sorry your oil change took longer than expected. We strive for efficiency and want our customers to feel confident in the service we provide, and your feedback is important to us. Please reach out directly if you'd like to share anything else or if I can further assist you at this time. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

July 24, 2024

My appointment was very fast, satisfactory service and very friendly staff, my car is up to date, good service and location. More

by yoma3166
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Ahumada
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Jul 24, 2024 -

Greenway Kia West responded

Thank you for sharing your experience! We're glad to hear that our team at Greenway Kia West provided fast and satisfactory service. We appreciate your support!

July 24, 2024

Unreasonably long wait for an appointment made day of. I will not be returning. Should have spread appoints out. Or if staffing were a challenge not allow further bookings More

by bellaaahguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Liz
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Jul 30, 2024 -

Greenway Kia West responded

We apologize for the long wait you experienced. We strive to manage our appointments efficiently and it's clear we fell short this time. Your feedback is valuable, and we'll work on improving our scheduling process. If you'd like to discuss further, please reach out to us directly at your convenience. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

July 24, 2024

The shop was very professional and helpful with service and future service as well as welcoming. More

by Demontaesimms06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Castro Rodriguez
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Jul 25, 2024 -

Greenway Kia West responded

Thank you for choosing Greenway Kia West, we appreciate your positive feedback!

July 24, 2024

Tony in the Service Department was SUPERIOR and kept me advised on the status of my vehicle throughout the Service. When the Service Tech was having an issue with putting my tire back on after the repair, More

by colbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony, Service Team
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Jul 25, 2024 -

Greenway Kia West responded

Colbert, we're delighted to hear that Tony provided you with exceptional service at Greenway Kia West. Thanks for sharing your positive experience!

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