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Greenway Kia West

Orlando, FL

4.2
3,506 Reviews
Discover the Greenway Kia West Difference – Orlando’s Trusted Kia Destination At Greenway Kia West, we’re committed to delivering a better way to buy and own a vehicle. Located in the heart of Orlando, our dealership proudly offers an exceptional lineup of new Kia models and quality pre-owned vehicles—backed by transparent pricing and a customer-first approach. As a proud member of the Greenway Automotive Group, we combine the buying power of a national network with the personalized service of a local dealership. Whether you’re shopping for a fuel-efficient commuter, a family-friendly SUV, or need trusted maintenance and repairs, our expert team is here to help every step of the way. From flexible financing options to certified Kia service and genuine parts, everything we do is designed to give you peace of mind and value long after you drive off the lot. Visit us today and see why more drivers across Orlando and Central Florida choose Greenway Kia West—where your journey starts with confidence.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,506 reviews

May 28, 2024

We purchased the vehicle on 5/11 but didn’t pick it up until 5/18. It died on the road 5/22 and has been at the mechanic’s since then. We are being told it is the transmission. We have been trying to call More

by sfrench848
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mac Cumbur
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maher Mehjazi
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Greenway Kia West responded

Your frustration is completely understandable, and I apologize for the lack of communication you've experienced. We aim to provide reliable vehicles and responsive service, so it's concerning to hear about your situation. Please reach out directly at your earliest convenience so we can address this issue promptly. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

May 27, 2024

Great dealer. Have been dealing with for six years and would not go to any other dealer! More

by Bhatcher13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Greenway Kia West responded

We couldn't ask for a better review of Greenway Kia West. Thanks so much!

May 27, 2024

Very very happy with my experience thy did everything I asked them to do and more should had brought my car with them if I was going to get dis type of service with an amazing dealership like them.. More

by Dubby Jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
May 28, 2024 -

Greenway Kia West responded

Dubby, we're delighted to hear you had such a positive experience with us at Greenway Kia West! Thanks for the kind words and support. Enjoy your new ride!

May 27, 2024

In this dealership, the employees are so responsible and professional. I love their service and I am not going to go to a different place. More

by Rafael galeano
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
May 27, 2024 -

Greenway Kia West responded

Rafael, we're delighted to hear you had such a positive experience at Greenway Kia West! Thanks for your kind words and loyalty.

May 26, 2024

Un completo desastre no vuelvo mas a ese taller no se lo recomiendo a nadie More

by Anuarusanoble
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Ray Paz
May 30, 2024 -

Greenway Kia West responded

Me gustaría entender lo que sucedió durante su visita para asegurarnos de que proporcionamos a los clientes una experiencia de cinco estrellas en el futuro. Si está dispuesto a discutir los detalles, me gustaría hablar con usted. Gracias, Mark Foster - Service Manager - markfoster@greenwayauto.com

May 26, 2024

If it wasn't for Javier there wouldn't have been a deal. The salesperson I had was not interested in explaining the figures etc just wanted a sale! Javier had to step in. Finance Manager was phenomenal! More

by reeneva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Rodriguez, Franco Salinas
May 31, 2024 -

Greenway Kia West responded

Thank you for sharing your experience. While it's great to hear that Javier and the Finance Manager provided excellent service, I'm sorry to learn about the issues with your salesperson. We strive for thoroughness in every interaction, so this feedback is concerning. If you'd like to discuss further or have any other concerns, please contact me directly. Thanks, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

May 26, 2024

He always give me a good service so I appreciate it. Keep it up like that we love you. More

by conservemarieeduine302yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Gresham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Pinilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chrissie Paul, Ray Paz, Juan Castro Rodriguez, Michael Carey
May 28, 2024 -

Greenway Kia West responded

Marie, we are delighted to hear you always get a fantastic experience here at Greenway Kia West. Thank you for choosing us for your service needs!

May 26, 2024

Very efficient and great appointment scheduling. I was able to get in and out right on time for my next appointment and feel comfortable leaving my vehicle in such great hands! The service area is v More

by parisienvanessa8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forrester
May 27, 2024 -

Greenway Kia West responded

Thank you for sharing your experience! We're glad to hear our team at Greenway Kia West provided efficient service and a comfortable environment. We appreciate your kind words and look forward to serving you again!

May 26, 2024

The employees were really nice and I got in and out on time! Very friendly staff! More

by TAMIKOINMON69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Winsel
May 28, 2024 -

Greenway Kia West responded

Tamiko, thanks so much for the 5-star review of Greenway Kia West!

May 26, 2024

Highly disorganized. Also, they made safety-related mistakes that are unacceptable. They unplugged the child seats in my vehicle (I guess for some inspection or so) but More

by saavrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica
May 27, 2024 -

Greenway Kia West responded

We apologize for the disorganization you experienced. Unplugging child seats without notifying you is certainly unacceptable, and we deeply regret any inconvenience this has caused. We take such matters seriously and would like to address your concerns directly. Please reach out to us at your earliest convenience so we can make things right. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

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