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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.2
3,602 Reviews
Discover the Greenway Kia West Difference – Orlando’s Trusted Kia Destination At Greenway Kia West, we’re committed to delivering a better way to buy and own a vehicle. Located in the heart of Orlando, our dealership proudly offers an exceptional lineup of new Kia models and quality pre-owned vehicles—backed by transparent pricing and a customer-first approach. As a proud member of the Greenway Automotive Group, we combine the buying power of a national network with the personalized service of a local dealership. Whether you’re shopping for a fuel-efficient commuter, a family-friendly SUV, or need trusted maintenance and repairs, our expert team is here to help every step of the way. From flexible financing options to certified Kia service and genuine parts, everything we do is designed to give you peace of mind and value long after you drive off the lot. Visit us today and see why more drivers across Orlando and Central Florida choose Greenway Kia West—where your journey starts with confidence.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,602 reviews

May 23, 2024

My experience at Greenway KIA was good customer service as we walked in they attended us very well and welcomed us at a timely matter… Thank you staff all was so nice… More

by ipmld14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jhonatan Salinas
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May 24, 2024 -

Greenway Kia West responded

We're delighted to hear you had a positive experience with our team at Greenway Kia West! Thanks for the kind words and support. Enjoy your new ride!

May 23, 2024

The service advisor was not very attentive to me, brought the wrong car after the work was completed and wasn’t customer friendly. More

by Douglasbro
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Service advisor
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May 24, 2024 -

Greenway Kia West responded

We apologize for any inconvenience caused during your visit. We strive to provide excellent customer service, and it's clear we fell short this time. Please reach out so we can address your concerns directly. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

May 23, 2024

I have been trying to get recalls completed. Every time I go with appointment I am told it has to be ordered and should get a call when part is in. On my second try. More

by Lroche5
Recommend Dealer
No
Employees Worked With
None
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May 24, 2024 -

Greenway Kia West responded

I apologize for the inconvenience with your recall service. We aim to provide timely and efficient assistance, so it's disappointing to hear about these delays. Please reach out directly so we can expedite this process for you. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

May 23, 2024

Great service Julio was great keep me informed. Liz was great also friendly service and thank you also to service manager More

by Gloverk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio , Liz
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May 24, 2024 -

Greenway Kia West responded

Thanks for the kind words! We're glad to hear Julio, Liz, and our service manager provided you with excellent service at Greenway Kia West. We appreciate your support!

May 23, 2024

Very attentive staff. I was made aware of my approximate wait time and was finished earlier than expected. More

by lyndsay.kotarba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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May 24, 2024 -

Greenway Kia West responded

Thanks for sharing your experience! We're glad our attentive staff at Greenway Kia West could get you taken care of quicker than expected. We appreciate your feedback and look forward to serving you again!

May 23, 2024

My service advisor was amazing! Elizabeth communicated every step of the way and was informative. Than you! More

by CY_IMHERE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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May 24, 2024 -

Greenway Kia West responded

We're glad to hear Elizabeth provided excellent communication and service during your visit to Greenway Kia West. Thank you for the positive feedback!

May 23, 2024

Nada is disrespectful, unprofessional and should not be working in this role. I filled out an inquiry form online about a kia telluride. I put my information in and she called me. The call dropped as my se More

by Megan
Recommend Dealer
No
Employees Worked With
Nada Ammor
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Greenway Kia West responded

Megan, I'm truly sorry to hear about your experience. This behavior is not acceptable and does not reflect our standards of customer service. I'd like the opportunity to address this situation directly with you and ensure it doesn't happen again. Please reach out when you can. Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

May 22, 2024

I called to make an appointment to replace a recalled part and was told that the part was in stock and made an appointment…arrived at the appropriate time and was told that the part was not in stock and More

by GPKOHLER2
Recommend Dealer
No
Employees Worked With
Service department
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May 23, 2024 -

Greenway Kia West responded

I'm really sorry to read about the mix-up with your appointment and the part availability. This is not how we want things to go for our customers, and I apologize for any inconvenience caused. We'd like a chance to make this right - please reach out so we can ensure you're taken care of properly moving forward. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com.

May 22, 2024

Staff was very helpful and attentive. I waited at the dealership for my car in the waiting room which was clean and quiet. More

by n.jenn84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Velazquez
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May 22, 2024 -

Greenway Kia West responded

We're glad to know you found our team to be so helpful and our waiting room to be so comfortable. We thank you for sharing your experience with us and hope to see you again at Greenway Kia West!

May 22, 2024

Excelente atencion por parte del vendedor Jonathan y el financista señor Diego y la gerencia More

by terrysgil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada, Jhonatan Salinas
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May 22, 2024 -

Greenway Kia West responded

Terry, muchas gracias por destacar el trabajo de Jonathan y Diego del equipo de ventas y finanzas en Greenway Kia West! Apreciamos su confianza en nosotros para hacer negocios.

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