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Greenway Kia West

Orlando, FL

4.2
3,606 Reviews
Discover the Greenway Kia West Difference – Orlando’s Trusted Kia Destination At Greenway Kia West, we’re committed to delivering a better way to buy and own a vehicle. Located in the heart of Orlando, our dealership proudly offers an exceptional lineup of new Kia models and quality pre-owned vehicles—backed by transparent pricing and a customer-first approach. As a proud member of the Greenway Automotive Group, we combine the buying power of a national network with the personalized service of a local dealership. Whether you’re shopping for a fuel-efficient commuter, a family-friendly SUV, or need trusted maintenance and repairs, our expert team is here to help every step of the way. From flexible financing options to certified Kia service and genuine parts, everything we do is designed to give you peace of mind and value long after you drive off the lot. Visit us today and see why more drivers across Orlando and Central Florida choose Greenway Kia West—where your journey starts with confidence.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,606 reviews

May 06, 2024

Everyone here is so pleasant. The shuttle service was super convenient and my car was ready much sooner than I had expected. More

by hannahbozenhardt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio
May 07, 2024 -

Greenway Kia West responded

Hannah, we're glad to know you found our team at Greenway Kia West pleasant and the shuttle service convenient. Thanks for sharing your experience!

May 06, 2024

Everything was really fast and worry free. Good service work was done right. I will continue to go there More

by Manuel Morales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Castro Rodriguez
May 06, 2024 -

Greenway Kia West responded

Manuel, we're glad to know you had a fast and worry-free experience at Greenway Kia West. We appreciate your trust in our service team and are here for any of your future needs!

May 05, 2024

He was very knowledgeable and extremely nice. I would recommend him. he really showed good attention to us as customers More

by fhtmbdh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada, Javier Rodriguez
May 06, 2024 -

Greenway Kia West responded

We're glad to know you had a positive experience with our team at Greenway Kia West! We appreciate your recommendation and we'll continue striving for excellent customer service. Safe travels in your new car!

May 05, 2024

The sales person was very nice and helpful, the People was very nice, and and the place was very friendly! More

by Gfigue2204
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Pinilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Greenway Kia West responded

We're glad to know you had a positive experience with our sales team at Greenway Kia West! We strive for friendliness and helpfulness. Thanks for the great review!

May 04, 2024

Very good liked courtesy honest and tell my friends about you the service was fast More

by sfigueroa522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada
May 06, 2024 -

Greenway Kia West responded

Thank you for being such a great customer of Greenway Kia West!

May 04, 2024

wonderful experience. The employees were very welcoming and made me feel comfortable. Sales department was knowledgeable and attentive. Finance dept was also very direct More

by Carohennessy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Pinilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada, Javier Rodriguez
May 06, 2024 -

Greenway Kia West responded

We're delighted to know you had a wonderful experience at Greenway Kia West. It's great that our team made you feel comfortable and valued your time. We are here for anything else you might need down the road!

May 04, 2024

This dealership is the worst in customer service. I dropped my car off for service. They called an hour before they closed and they didn’t mention they were closing soon. Now my car is locked up at t More

by ymezier@yahoo.com
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department I spoke with Elizabeth
May 06, 2024 -

Greenway Kia West responded

Ymezier, I'm really sorry to read about your experience. This is not the level of service we aim for and it's clear that we've let you down here. We'd like to help resolve this situation as soon as possible - please reach out directly so we can assist further with this matter. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

May 08, 2024 -

ymezier@yahoo.com responded

No need to apologize now the damage is already done. I spent the whole weekend without a car. What kind of a dealership is that ONLY the service manager to have access to his department and no one else. If your staff had informed me they were getting ready to close I would leave work earlier. I tried to communicate with them by asking for an update around 1pm I didn’t get a response. When I came to pick up my car on Monday no one said anything to me. It seemed like nothing happened.

May 04, 2024

The people at Kia is very nice and knowledgeable very helpful. The service is fast. I don't appreciate asking to wash my car but never do. More

by TRACYWILLAMS88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica, Felipe
May 06, 2024 -

Greenway Kia West responded

We appreciate your feedback and are glad to know you found our team at Greenway Kia West nice, knowledgeable, and helpful, Tracy. We apologize if the car wash service did not meet expectations - we'll work on improving that aspect. Thanks for choosing us!

May 04, 2024

Kia on West Colonial Drive consistently provides excellent service. Tony is outstanding and very professional. More

by Smooth Telluride 2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Greenway Kia West responded

We're glad to know you had an excellent experience with Tony at Greenway Kia West! Your kind words are greatly appreciated and we look forward to serving you again in the future.

May 04, 2024

Johnathan was absolutely fantastic! He was incredibly professional and kind throughout the entire process. With his help, we were able to secure the car we wanted at the perfect deal. W More

by tybaurick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Rodriguez, Jhonatan Salinas
May 06, 2024 -

Greenway Kia West responded

Tybaurick, it's great to know that Johnathan provided you with such a fantastic experience at Greenway Kia West. We're always here for any further assistance you need!

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