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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.2
3,614 Reviews
Discover the Greenway Kia West Difference – Orlando’s Trusted Kia Destination At Greenway Kia West, we’re committed to delivering a better way to buy and own a vehicle. Located in the heart of Orlando, our dealership proudly offers an exceptional lineup of new Kia models and quality pre-owned vehicles—backed by transparent pricing and a customer-first approach. As a proud member of the Greenway Automotive Group, we combine the buying power of a national network with the personalized service of a local dealership. Whether you’re shopping for a fuel-efficient commuter, a family-friendly SUV, or need trusted maintenance and repairs, our expert team is here to help every step of the way. From flexible financing options to certified Kia service and genuine parts, everything we do is designed to give you peace of mind and value long after you drive off the lot. Visit us today and see why more drivers across Orlando and Central Florida choose Greenway Kia West—where your journey starts with confidence.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,614 reviews

April 16, 2024

Good service, but does take a long time to get your vehicle serviced regardless of what the service is or if you have an early appointment. More

by julianjennell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Apr 17, 2024 -

Greenway Kia West responded

Julian, we appreciate your feedback and patience with our service times at Greenway Kia West. We're always working to improve efficiency while maintaining quality. Thanks for sharing!

April 16, 2024

Too much waiting time at the service, even when I had an appointment. more than two hours More

by mariamadrid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Departamento de servicio
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Apr 17, 2024 -

Greenway Kia West responded

Maria - It's hard to see that we didn't earn five stars after your visit. If you're willing, I would appreciate the chance to speak with you about this directly and see if there is anything that I can do to help. Please consider getting in touch. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

April 16, 2024

Car was damaged during oil change still waiting on dealer to make repair. Brought car in but parts not in. Still no update 3 weeks later. More

by lsustachek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Apr 17, 2024 -

Greenway Kia West responded

I'm sorry to learn about the delay in repairing your car. This certainly isn't reflective of our commitment to customer satisfaction and timely service. I'd like to personally look into this matter for you, so please reach out at your earliest convenience. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

April 16, 2024

I was lured in with bunch of non sense lies and even pushed gi sign documents clearly what’s on them is completely different than what’s coming out of the sales man mouth. I was super clear from the sta More

by lana2727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Diaz
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Greenway Kia West responded

I'm really sorry to read about your experience. We aim for transparency and honesty in all our dealings, so it's concerning to see we've fallen short of that during your visit. I understand how frustrating this must be and would like the opportunity to address these issues directly with you if possible. Please reach out at a time convenient for you. Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

April 16, 2024

The service was excellent, great staff, a rental car was provide while work was being done in my car, excellent all the way. More

by BILLYGERMAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Apr 17, 2024 -

Greenway Kia West responded

We're glad to know you had an excellent experience with our team at Greenway Kia West! Providing a rental car during service is just one of the ways we aim to make things easier for our customers. Thanks for sharing your feedback!

April 15, 2024

I'm not a fan of this dealership. They promise certain things then it's a chore to get them in writing. Managers left the dealership before closing so when we were in finance at the More

by jcstockman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Maher Mehjazi
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Rodriguez
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Apr 17, 2024 -

Greenway Kia West responded

JC, I'm sorry to read about your experience. It's important that our customers feel heard and supported throughout the entire process, so it's disappointing to learn we fell short in this instance. We'd like an opportunity to address any unresolved issues you might have - please reach out at your earliest convenience. Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

April 14, 2024

Fun was amazing. Super caring and listen to the customers needs. I’m definitely going back for my service needs so Fin can assist me. More

by caballeronicole13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fin
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Apr 15, 2024 -

Greenway Kia West responded

We're so glad to know that you had an amazing experience with our team at Greenway Kia West! It's great to see that Fin was able to meet your needs. We look forward to assisting you with your future service requirements!

April 14, 2024

Julio was great! He provided great service, they were able to get everything done in a timely manner More

by Brittenay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio
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Apr 15, 2024 -

Greenway Kia West responded

It was our pleasure to assist you. Thank you from all of us here at Greenway Kia West!

April 14, 2024

Excelente servicio y atención al cliente, personas muy amables y muy buena orientación y disposición More

by Jessica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Rodriguez
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Apr 15, 2024 -

Greenway Kia West responded

Felicidades por su compra, Jessica! Gracias por esta amable reseña acerca de su experiencia con el equipo de Greenway Kia West. Lo apreciamos mucho y esperamos tener la oportunidad de verle de nuevo en el futuro!

April 14, 2024

Franco did a great job as a salesman, help me get the price down to were I was able to purchase the vehicle More

by simmonsdanny38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada, Franco Salinas, Kirpal Jimenez
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Apr 15, 2024 -

Greenway Kia West responded

We're glad to know Franco was able to assist you effectively at Greenway Kia West. Your satisfaction is our top priority! Enjoy your new vehicle and thank you for the review!

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