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Greenway Kia West

Orlando, FL

4.2
3,608 Reviews
Discover the Greenway Kia West Difference – Orlando’s Trusted Kia Destination At Greenway Kia West, we’re committed to delivering a better way to buy and own a vehicle. Located in the heart of Orlando, our dealership proudly offers an exceptional lineup of new Kia models and quality pre-owned vehicles—backed by transparent pricing and a customer-first approach. As a proud member of the Greenway Automotive Group, we combine the buying power of a national network with the personalized service of a local dealership. Whether you’re shopping for a fuel-efficient commuter, a family-friendly SUV, or need trusted maintenance and repairs, our expert team is here to help every step of the way. From flexible financing options to certified Kia service and genuine parts, everything we do is designed to give you peace of mind and value long after you drive off the lot. Visit us today and see why more drivers across Orlando and Central Florida choose Greenway Kia West—where your journey starts with confidence.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,608 reviews

March 28, 2024

Tony and Juan did an excellent job of communicating and getting me out the door in the time they told me. More

by DENOONP0
Recommend Dealer
Yes
Employees Worked With
Tony and Juan
Mar 28, 2024 -

Greenway Kia West responded

We're glad to know that Tony and Juan were able to provide you with excellent service at Greenway Kia West. Thanks for the positive feedback!

March 27, 2024

I'm assuming they did what they were suppose to but when I picked my truck up it had a bunch of white mud looking stuff all over it. I called and spoke to mark about it and he asked me to come back in and s More

by plmorris1986
Recommend Dealer
No
Employees Worked With
Tony
March 27, 2024

Dan the sales rep went above and beyond to take care of my spouse and me. We had a specific need that needed to be addressed with getting into the car for spouse as she has had numerous surgeries, and the More

by Norward
Recommend Dealer
Yes
Employees Worked With
Javier Rodriguez, Javier Rodriguez
Mar 27, 2024 -

Greenway Kia West responded

We're so glad to know that our team, especially Dan, was able to assist you in finding the perfect Kia Seltos for your needs at Greenway Kia West. It's wonderful hearing how satisfied you are with our service and we truly appreciate your kind words!

March 27, 2024

I own six kias and you guys always get them in and out quickly and efficiently and on my schedule couldn't be happier with the service and the staff at your location More

by r.miller1
Recommend Dealer
Yes
Employees Worked With
Liz
Mar 27, 2024 -

Greenway Kia West responded

We're delighted to know that you've had such positive experiences with our service team at Greenway Kia West. We always aim for efficiency and convenience! Thanks for trusting us with your fleet of Kias!

March 27, 2024

The gentlemen I worked with this time was the same service rep I worked with in the past. He was super sweet and got my car back really quick More

by clvary1987
Recommend Dealer
Yes
Mar 28, 2024 -

Greenway Kia West responded

We're glad to know you had a positive experience with our service rep at Greenway Kia West! It's great that your car was returned quickly. Thanks for the review and we look forward to serving you again in the future!

March 26, 2024

not expected as I want, is confusing explanation for the seller, they say one word, t the end, the price increase, big big big difference, unfortunately down payment is done, and you are sucked in the final More

by cuzjulio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anas Lazaar
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chrissie Paul
Mar 26, 2024 -

Greenway Kia West responded

I'm sorry to read about your experience. It's important for us that our customers understand every step of the process and I apologize if this wasn't clearly communicated during your visit. I'd like to discuss this further with you, so please feel free to reach out at any time. Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

March 26, 2024

Bad … the worst service ever. Rud staff. Manager the most useless one. Not recomend coming there More

by jronaldg56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Athena Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada
Mar 27, 2024 -

Greenway Kia West responded

A 1-star experience is absolutely not what we expect for our customers. We'd like the chance to make this right and to learn more about what happened during your visit. If you're interested in my help, would you please reach out to me directly at your convenience? Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

March 26, 2024

Excellent customer service. Got me in right away even with some computer issues and finished ahead of their estimated time More

by nelson_perez77
Recommend Dealer
Yes
Mar 26, 2024 -

Greenway Kia West responded

Nelson, we're glad to know that our team at Greenway Kia West was able to provide you with excellent service and efficiency. Thanks for the positive feedback!

March 22, 2024

Bad but Mark resolved the issue, again parts were delivered wrong but Mark did a bad situation tolerable More

by gilperez.pe14
Recommend Dealer
No
Employees Worked With
Mark, but he was really helpful, parts were delivered wrong but Mark took action and resolved the issue. Thanks Mark
March 21, 2024

Great customer service Great customer service. Tony let me know how long the service will be. Where the lounge area was. Any questions I may have he's there to help More

by Bridges
Recommend Dealer
Yes
Employees Worked With
Tony
Mar 21, 2024 -

Greenway Kia West responded

We're glad to know that Tony provided excellent service during your visit at Greenway Kia West. We appreciate the positive feedback and look forward to assisting you with any future needs!

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