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Greenway Kia West

Orlando, FL

4.2
3,608 Reviews
Discover the Greenway Kia West Difference – Orlando’s Trusted Kia Destination At Greenway Kia West, we’re committed to delivering a better way to buy and own a vehicle. Located in the heart of Orlando, our dealership proudly offers an exceptional lineup of new Kia models and quality pre-owned vehicles—backed by transparent pricing and a customer-first approach. As a proud member of the Greenway Automotive Group, we combine the buying power of a national network with the personalized service of a local dealership. Whether you’re shopping for a fuel-efficient commuter, a family-friendly SUV, or need trusted maintenance and repairs, our expert team is here to help every step of the way. From flexible financing options to certified Kia service and genuine parts, everything we do is designed to give you peace of mind and value long after you drive off the lot. Visit us today and see why more drivers across Orlando and Central Florida choose Greenway Kia West—where your journey starts with confidence.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,608 reviews

March 21, 2024

It's simply the best. It is hands down the best dealership I have ever had an encounter with. More

by smithprishawna
Recommend Dealer
Yes
Employees Worked With
Gabriel and Jennifer
Mar 21, 2024 -

Greenway Kia West responded

We are proud to be considered one of the best dealerships you've worked with! Thank you for being a loyal Greenway Kia West customer and leaving us a five-star review.

March 21, 2024

Julio was very Professional worked extremely hard to handle all my needs Excellent Excellent Excellent More

by Papito820
Recommend Dealer
Yes
Employees Worked With
Julio
March 21, 2024

They worked hard to assist me. I am so grateful. He really cares about the customer and KIA More

by Demoe
Recommend Dealer
Yes
Employees Worked With
Julio
Mar 21, 2024 -

Greenway Kia West responded

Thank you for recognizing our team's efforts to assist you! We appreciate your five-star review and look forward to seeing you again at Greenway Kia West.

March 21, 2024

Julio was very nice and professional. The waiting room was comfortable. They completed the update needed by the recall. More

by Cathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Representative Julio
Mar 21, 2024 -

Greenway Kia West responded

Cathy, we're glad to know that Julio provided you with excellent service at Greenway Kia West. It's great to see that our waiting room met your comfort needs and the recall update was completed efficiently. Thanks for sharing!

March 21, 2024

Always good and professional She keep posted with the status of the process when the vehicle is been serviced More

by diego.m.barroso
Recommend Dealer
Yes
Employees Worked With
Jessica
March 20, 2024

We need to talk. The repair from Monday morning, #4113, was not working today. The fuse you replaced after 2 3/4 hours is good, but the same issues returned. Need More

by psburdett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony
Mar 21, 2024 -

Greenway Kia West responded

Pete, I'm sorry to learn about the recurring issue with your repair, and I understand how frustrating this must be. We definitely want to make sure everything is working properly for you. Let's get in touch so we can discuss this further with our electrical expert and find a solution as soon as possible. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

March 20, 2024

Did not disclose full charges when asked questions about the service we were told. Did you read it before you signed it we waited three hours for an oil change and tire rotation, and when we discussed our c More

by Dfilipkowski
Recommend Dealer
No
Employees Worked With
Tony
Mar 20, 2024 -

Greenway Kia West responded

I'm sorry to learn about your experience. We strive for transparency and efficiency in our services, so it's disappointing that you felt otherwise. Your feedback is important as we continuously work on improving our customer service standards. Please reach out directly so we can address this matter further and hopefully regain your trust. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

March 20, 2024

They were friendly and efficient Mahar made sure that I was comfortable while waiting for the processing of the financing More

by smaria.morales
Recommend Dealer
Yes
Employees Worked With
Maher Mehjazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maher Mehjazi
Mar 20, 2024 -

Greenway Kia West responded

We're glad to know our team at Greenway Kia West provided a comfortable and efficient experience for you. Thank you for the positive feedback, we appreciate it!

March 19, 2024

When I explained to the sales member, Vanessa Hoad (who was outstanding), that I never purchase on my first visit to a dealership. She said her floor sales manager wanted to go over the offer with me. He More

by drakor143
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mac Cumbur
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2024

Welcoming and for the first time since we have been bringing our kia for service, we were asked if we wanted a car wash. He communicated to us well. Great customer service. More

by JSingh
Recommend Dealer
Yes
Employees Worked With
Julio
Mar 19, 2024 -

Greenway Kia West responded

We're glad to know you had a great experience at Greenway Kia West. Our team is always here to provide top-notch service and keep your car looking its best! Thanks for the positive feedback!

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