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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.2
3,421 Reviews
Welcome to Greenway Kia West – Where Value Meets Trust. At Greenway Kia West, we’re proud to serve the Orlando community and beyond with an unmatched car-buying experience. Whether you're looking for a brand-new Kia or a high-quality pre-owned vehicle, our goal is to make the process easy, transparent, and tailored to your needs. As part of the trusted Greenway Automotive Group, we bring you the strength of a national network with the personalized attention of a hometown dealership. Our team is passionate about helping you find the perfect car at the right price—and keeping it running like new with expert service and genuine Kia parts. We’re more than just a car dealership—we’re your partners in every step of your automotive journey. From financing solutions designed to fit your budget to a commitment to exceptional customer care, we’re here to exceed your expectations. Stop by today and experience the Greenway difference. Greenway Kia West—Driven to Serve You.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,422 reviews

January 17, 2024

I have had good experiences at this dealership. They have provided good service. They are friendly and helpful. Good communication. More

by alyssapinnock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Foster
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Jan 17, 2024 -

Greenway Kia West responded

Alyssa, we're delighted to know you've had positive experiences at Greenway Kia West! Our team is always here to provide friendly and helpful service — thanks for the feedback!

January 17, 2024

This was the worse experience I ever had. The dealership did not want to cove the he cost of my repair and the warranty company did not cover it. I had to pay out off pocket for the repairs t More

by YOLKINGP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know
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Jan 17, 2024 -

Greenway Kia West responded

We're truly sorry to read about your experience. It's our goal to provide excellent customer service and it seems we've fallen short in this instance. We'd like the opportunity to discuss these concerns further, especially regarding warranty coverage and any miscommunication that may have occurred during your visit. Please reach out at a time convenient for you so we can work towards resolving this issue together. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

January 17, 2024

The Staff was very pleasant and I was able to go home earlier than promised . More

by redrosie123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jan 17, 2024 -

Greenway Kia West responded

We are thrilled that you had such a positive experience with our team, and that your visit was so prompt! Thank you for choosing Greenway Kia West and for leaving a five-star review. We hope to see you again down the road!

January 17, 2024

Great, great, great. The service manager was great, the driver that took us home and pick us up was super great customer service. More

by topnotch4r
Recommend Dealer
Yes
Employees Worked With
Gabriel
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Jan 17, 2024 -

Greenway Kia West responded

We're delighted to know you had such a positive experience with our service manager and driver at Greenway Kia West. Your feedback is greatly appreciated, thank you!

January 17, 2024

If you decide to take your car to any other dealership, you’re making a mistake. If you decide to purchase a car from any other dealership, you’re making a mistake! More

by smithprishawna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Torres , Alberto Ahumada, Rachel Moore, Ricardo Ojeda
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Jan 17, 2024 -

Greenway Kia West responded

We're over the moon to know you had such a positive experience with us at Greenway Kia West! Your support means everything, and we look forward to serving any future car needs.

January 17, 2024

Everyone is very helpful and knowledgeable. I love taking my vehicle to get serviced as they are always quick and provide the best service possible. More

by kanni17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica, Alberto Ahumada
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Jan 17, 2024 -

Greenway Kia West responded

Kanni, we're delighted to know you've had such positive experiences with our service team at Greenway Kia West. We appreciate your support and look forward to assisting you in the future!

January 17, 2024

We own five kids and we have always received excellent service in the service department. More

by patriciafalana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony nugyen
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Jan 17, 2024 -

Greenway Kia West responded

Thank you for choosing Greenway Kia West to take care of all your service needs! We appreciate your business and five-star review. See you next time!

January 17, 2024

My visit at Greenway Kia was amazing the customer service was beyond my expectations, their was even a courtesy vehicle available to take me home while my service was being done I will use Greenway kia for a More

by noragreenmaxwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service intake, courtesy driver
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Jan 18, 2024 -

Greenway Kia West responded

We're delighted to know that your visit at Greenway Kia West exceeded expectations! It's great to learn you found our courtesy vehicle service helpful. We look forward to assisting with all of your future car needs.

January 17, 2024

Jessica was very friendly at the service department it took about two hours for the oil change/car wash More

by Lrivers7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica service department
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Jan 17, 2024 -

Greenway Kia West responded

We're glad to know Jessica provided friendly service at our Greenway Kia West's department. We appreciate your patience during the oil change and car wash process!

January 17, 2024

They have the worst customer service ever and they’re rude and the manager in service needs to get retrained with the associates More

by charlielindo90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
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Jan 18, 2024 -

Greenway Kia West responded

Charlie, this feedback is disappointing to see. We are committed to accommodating service and attentive customer care, so I'm sorry if this was not your experience. If you're open to discussing the details of your visit, please reach out at your earliest convenience so I can address these concerns directly. Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

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