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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.2
3,602 Reviews
Discover the Greenway Kia West Difference – Orlando’s Trusted Kia Destination At Greenway Kia West, we’re committed to delivering a better way to buy and own a vehicle. Located in the heart of Orlando, our dealership proudly offers an exceptional lineup of new Kia models and quality pre-owned vehicles—backed by transparent pricing and a customer-first approach. As a proud member of the Greenway Automotive Group, we combine the buying power of a national network with the personalized service of a local dealership. Whether you’re shopping for a fuel-efficient commuter, a family-friendly SUV, or need trusted maintenance and repairs, our expert team is here to help every step of the way. From flexible financing options to certified Kia service and genuine parts, everything we do is designed to give you peace of mind and value long after you drive off the lot. Visit us today and see why more drivers across Orlando and Central Florida choose Greenway Kia West—where your journey starts with confidence.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,602 reviews

January 23, 2024

I bring my car in all the time for service and she was the best I've had in 10 years More

by CRYSTALBAR17
Recommend Dealer
Yes
Employees Worked With
I don't remember her name
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Jan 24, 2024 -

Greenway Kia West responded

We're grateful to have you as a Greenway Kia West customer. Thanks for the review!

January 22, 2024

Unorganized and they give you bad information. I made an appointment over a week in advance for a “quick hour or less” evaluation for a recall. Then I was told upon check in the day of, I didn’t h More

by Nh013
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica service
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Jan 23, 2024 -

Greenway Kia West responded

I'm sorry to read about your experience — it sounds like there was a mix-up with the scheduling and communication. We aim for efficiency and accuracy in all our interactions so this is disappointing to hear. We will address this as a team and I'd appreciate the opportunity to discuss this further with you directly if possible. Please reach out at your earliest convenience. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

January 21, 2024

It’s been a smooth process every time I’ve been here. I will return More

by THERION.COSTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2024 -

Greenway Kia West responded

Thank you for stopping by to review Greenway Kia West! We can't wait to assist you again down the road!

January 20, 2024

The dealership changed the price from true car and their connected website by adding some sort of package they did not explain this to us and kept changing information through the whole process. Terrible co More

by akshafer72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mac Cumbur
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Gresham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Athena Figueroa
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2024 -

Greenway Kia West responded

I'm sorry to read about your experience. We aim for transparency and clear communication in all our dealings, so it's concerning to see we've fallen short here. If you're open to discussing this further, please reach out directly so we can address any misunderstandings or miscommunications that may have occurred during the process. Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

January 20, 2024

Jose was awesome got me in and out in a reasonable time. An hour later thr same light came back on , drove right back. Jose and Bruce jumped right on it and fixed it. Thank you for all you did, I appreciate More

by douglasenos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose, Bruce
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Jan 22, 2024 -

Greenway Kia West responded

We're glad to know that Jose and Bruce were able to assist you promptly at Greenway Kia West. Our team is always here for your automotive needs! Thanks for the review, we appreciate it too!

January 19, 2024

Quick and reliable service. Really enjoyed talking with the service advisors. Will be going back. More

by dreen5634
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaris Dennis
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Jan 19, 2024 -

Greenway Kia West responded

It was a pleasure assisting you with your service needs! Thank you for stopping in and leaving us a lovely review. -The Greenway Kia West Team

January 19, 2024

Kia is in a great location on west colonial drive and it is close to my address More

by MSDEB1024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mac Cumbur
2.0
This rating includes all reviews, with more weight given to recent reviews.
Athena Figueroa
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Moore
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Jan 19, 2024 -

Greenway Kia West responded

Thanks for choosing Greenway Kia West for all your vehicle needs! We appreciate your time and business.

January 19, 2024

The staf was courtesy and took of my problem! I will definitely use them again ! I would recommend to friends More

by BEVREGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jan 19, 2024 -

Greenway Kia West responded

We're glad to know our team at Greenway Kia West was able to assist you effectively! We appreciate your recommendation and look forward to serving you again in the future.

January 19, 2024

I felt the service was good. Wish it didn’t take 2 hours for an oil change though. But the waiting room was dirty. No coffee no snacks. There was water. The other Kias in Longwoo More

by rosemariemaddock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service people nice and friendly
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Jan 22, 2024 -

Greenway Kia West responded

We appreciate your feedback and apologize for the wait time you experienced during your oil change at Greenway Kia West. We're also sorry to learn about the state of our waiting room - we'll definitely work on improving that aspect. Thank you for letting us know!

January 18, 2024

I was quite pleased with the service that I received from Jessica and others. I admire their willingness to help and answer any questions that I had. Not only did they help me with the process she explained More

by EDDIEJOHNSON1114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica from the Service Department
Report | Print
Jan 19, 2024 -

Greenway Kia West responded

Eddie, we're delighted to know that Jessica and our team at Greenway Kia West were able to provide you with the detailed service you deserve. Thanks for your kind words!

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