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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.2
3,383 Reviews
Welcome to Greenway Kia West – Where Value Meets Trust. At Greenway Kia West, we’re proud to serve the Orlando community and beyond with an unmatched car-buying experience. Whether you're looking for a brand-new Kia or a high-quality pre-owned vehicle, our goal is to make the process easy, transparent, and tailored to your needs. As part of the trusted Greenway Automotive Group, we bring you the strength of a national network with the personalized attention of a hometown dealership. Our team is passionate about helping you find the perfect car at the right price—and keeping it running like new with expert service and genuine Kia parts. We’re more than just a car dealership—we’re your partners in every step of your automotive journey. From financing solutions designed to fit your budget to a commitment to exceptional customer care, we’re here to exceed your expectations. Stop by today and experience the Greenway difference. Greenway Kia West—Driven to Serve You.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,384 reviews

November 06, 2023

My temp tags have been expired for 2 1/2 weeks. I CANNOT get a manager if ANY kind on the phone yet they keep giving me the run around I WILL NEVER PURCHASE A CAR FROM HERE AGAIN!!! And I'm serious More

by christinac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mac Cumbur
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Foster
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maher Mehjazi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada, Javier Rodriguez
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Nov 08, 2023 -

Greenway Kia West responded

Christina, I'm really sorry to read about your experience with the temp tags and lack of communication. This is not how we want our customers to feel. We understand your frustration with this delay and would like a chance to make things right for you. Please reach out directly so that we can assist further in resolving this issue as soon as possible - Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

November 06, 2023

Clean facility, fast and friendly. They were card to take care of you I recommend this dealer everyone More

by markssnarf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nada Ammor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Athena Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada, Javier Rodriguez, Alex Patino
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Nov 06, 2023 -

Greenway Kia West responded

Markssnarf, we're glad to know you had a positive experience at Greenway Kia West. We appreciate your recommendation and look forward to serving you again in the future!

November 05, 2023

Very helpful and professional staff members that made sure my needs were met in a timely manner. More

by allen.powell28
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Nov 06, 2023 -

Greenway Kia West responded

Thank you for the review, Allen! We hope to see you again at Greenway Kia West!

November 05, 2023

Ordered a replacement piece for my Kia k5, waited 3 weeks for them to tell me they ordered the wrong part, and to just wait until the actual piece comes. Ridiculous More

by Jfig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
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Nov 06, 2023 -

Greenway Kia West responded

I'm sorry to read about the mix-up with your replacement part, that's certainly not the kind of service we aim to provide. We understand how frustrating this must be and would like a chance to make things right. Please reach out directly so we can address this issue promptly for you. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

November 05, 2023

Wait tine was good. Not as long as previous visits. I will recommend anyone else More

by lovemytati13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marti
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Nov 06, 2023 -

Greenway Kia West responded

We're delighted we could make your recent Greenway Kia West experience a timely one! Thank you for the 5-star review!

November 05, 2023

I'm very pleased with the service department. The staff is very professional and knowledgeable. I'm also satisfied with Mark Foster is always making sure that customers that come through his se More

by ANNIEJONES2936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

Greenway Kia West responded

Annie, it's great to know that you're pleased with our service department and Mark Foster at Greenway Kia West. We appreciate your kind words about the professionalism of our staff! Thanks so much for your review, and we are here for any of your future automotive needs!

November 05, 2023

Excelent Services great staff quality in all clean place quality and punctuality in service professionalism More

by PATTYCHIQUI58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Torres , Alberto Ahumada, Ricardo Ojeda
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Nov 06, 2023 -

Greenway Kia West responded

Patty, thank you for the positive feedback! We're glad to know that our team at Greenway Kia West provided excellent service and professionalism.

November 04, 2023

Outstanding Performance by the service team. Got my car fixed and ready to go early. More

by CARCUBBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Nov 06, 2023 -

Greenway Kia West responded

All of us at Greenway Kia West are happy to see this wonderful feedback! Thank you!

November 04, 2023

Tony is the best advisor! He takes pride in making sure you are comfortable and knows exactly what is going on with your vehicle! Every time I go I don’t want any other adviso More

by vanity927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Nov 06, 2023 -

Greenway Kia West responded

We're delighted to know that Tony has been providing you with excellent service at Greenway Kia West! It's great to see how much trust and confidence you have in him. Thanks for sharing your experience—we appreciate it!

November 04, 2023

I was pleased with the service I received on my car restore the dashboard malfunctions. More

by SHOMEL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
Nov 06, 2023 -

Greenway Kia West responded

We are glad to hear that our team delivered satisfactory service. Thank you for choosing Greenway Kia West!

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