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Greenway Kia West

Orlando, FL

4.2
3,483 Reviews
Welcome to Greenway Kia West – Where Value Meets Trust. At Greenway Kia West, we’re proud to serve the Orlando community and beyond with an unmatched car-buying experience. Whether you're looking for a brand-new Kia or a high-quality pre-owned vehicle, our goal is to make the process easy, transparent, and tailored to your needs. As part of the trusted Greenway Automotive Group, we bring you the strength of a national network with the personalized attention of a hometown dealership. Our team is passionate about helping you find the perfect car at the right price—and keeping it running like new with expert service and genuine Kia parts. We’re more than just a car dealership—we’re your partners in every step of your automotive journey. From financing solutions designed to fit your budget to a commitment to exceptional customer care, we’re here to exceed your expectations. Stop by today and experience the Greenway difference. Greenway Kia West—Driven to Serve You.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,483 reviews

November 03, 2023

Jessica was awesome. She tool care of my car repair needs and was very professional. More

by jaguzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Nov 03, 2023 -

Greenway Kia West responded

We are elated that Jessica took care of your vehicle and even inspired a five-star review of Greenway Kia West! Thank you so much for your business and support!

November 03, 2023

excellent, good service, clean, good work, professional employees, transparent negotiations, help, on time, friendly, attentive. More

by henao.gladys
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada, Javier Rodriguez, Mark Foster
Nov 03, 2023 -

Greenway Kia West responded

Gladys, we're delighted to know you had such a positive experience at Greenway Kia West! Our team always aims for excellence in service and transparency. Thanks for the review!

November 02, 2023

Been working with this dealership for about 15 years. Purchased 6 or 7 vehicles from them. All around positive satisfaction with management, sales, service….Best car dealership I have ever worked with. More

by DENIS5
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica service department , Alberto Ahumada, Mark Foster
Nov 02, 2023 -

Greenway Kia West responded

We're so glad to have you as a loyal customer at Greenway Kia West. Thanks for the high praise about our management, sales, and service teams. Here's to many more successful years together!

November 02, 2023

With each service appointment, service has been great. Thank you Elizabeth for you great service. More

by CC
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Elizabeth
Nov 02, 2023 -

Greenway Kia West responded

Hello! It was our pleasure to assist you. Thank you from all of us here at Greenway Kia West! We'll make sure to pass on those kind words to Elizabeth.

November 02, 2023

If you wanna take a hit on your score this is the place to go seller will promise you a lot but at the end nothing goes through More

by awisortega25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Adrian Luyo
Nov 02, 2023 -

Greenway Kia West responded

We're sorry to hear about your experience. It's never our intention to mislead our guests, and we apologize for the issues you encountered working with us. We'd like an opportunity to discuss this further with you and see how we might be able to help rectify the situation. Please reach out at your earliest convenience. Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

Nov 02, 2023 -

awisortega25 responded

This is the classic robot response that truly shows the lack of care for customers you will not ask me this if you take the time and look at you email that I sent explaining everything but looks that you don’t read your email or at least the one customer sent

November 02, 2023

Can do better on service but tony and gabriel always look out for clients and More

by Raquel
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Recommend Dealer
Yes
Employees Worked With
Gabriel on service
Nov 02, 2023 -

Greenway Kia West responded

We are glad to hear that Tony and Gabriel have taken excellent care of you. Thanks for sharing this feedback, Raquel. We hope to have the opportunity to improve your experience next time.

November 02, 2023

Fast service, communitave. Overall pleased with everything. First time at this Kia and I can say it is the best around Orlando. More

by ilyriam
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Service
Nov 02, 2023 -

Greenway Kia West responded

Ilyriam, we're delighted to know you had a positive experience at Greenway Kia West! We appreciate your kind words and look forward to serving you again in the future. Enjoy driving around Orlando!

November 02, 2023

The Service Adivisor KIA West Tony Nguyen so professional! Very knowledgeable, friendly & great service customer service. Thank you for solve the problem & being above from beyond. More

by SANDY M.
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Tony Nguyen
Nov 03, 2023 -

Greenway Kia West responded

Sandy, we're delighted that Tony provided you with top-notch service at Greenway Kia West. We appreciate your kind words and look forward to assisting you in the future! Thanks so much!

November 01, 2023

Answer all my questions and concerns They kept me informed on my vehicle when it would be ready and a complimentary wash More

by Msjbattle07
Recommend Dealer
Yes
Employees Worked With
Tony
Nov 01, 2023 -

Greenway Kia West responded

We're glad to know our team at Greenway Kia West was able to address all your questions and keep you updated. We hope you enjoyed the complimentary wash!

November 01, 2023

The people that work there are great and professional and polite and great attitude and the time was great More

by latoniadennard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Vargas
Nov 01, 2023 -

Greenway Kia West responded

Latonia, we're delighted to know you had a great experience with our team at Greenway Kia West. Thanks for the positive feedback!

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