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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.2
3,488 Reviews
Welcome to Greenway Kia West – Where Value Meets Trust. At Greenway Kia West, we’re proud to serve the Orlando community and beyond with an unmatched car-buying experience. Whether you're looking for a brand-new Kia or a high-quality pre-owned vehicle, our goal is to make the process easy, transparent, and tailored to your needs. As part of the trusted Greenway Automotive Group, we bring you the strength of a national network with the personalized attention of a hometown dealership. Our team is passionate about helping you find the perfect car at the right price—and keeping it running like new with expert service and genuine Kia parts. We’re more than just a car dealership—we’re your partners in every step of your automotive journey. From financing solutions designed to fit your budget to a commitment to exceptional customer care, we’re here to exceed your expectations. Stop by today and experience the Greenway difference. Greenway Kia West—Driven to Serve You.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,488 reviews

October 18, 2023

Very impressed however this last visit was horrible. 4hrs fir oil change ridiculous.They forgot me More

by Lorafisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Oct 19, 2023 -

Greenway Kia West responded

I am very sorry to hear that your service took longer than anticipated. We strive to provide efficient, top-notch care to each and every guest and it is disappointing that we missed the mark this time. I understand your frustration, but if there is anything I can do to address your concerns, please don't hesitate to give me a call. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

October 18, 2023

Friendly, respectful and helpful workers who are quick to help. Appreciate the high quality level of service. More

by sarahbrasil95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Diaz
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Oct 19, 2023 -

Greenway Kia West responded

We're delighted to know you had a positive experience with our team at Greenway Kia West. We always aim for top-notch service and we appreciate your recognition!

October 18, 2023

Tony V is always a pleasure to work with each time I get my vehicle serviced. I drive over an hour just to come to the dealership More

by QP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony v
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Oct 19, 2023 -

Greenway Kia West responded

We're so glad to know that Tony has been able to make your trips worth it at Greenway Kia West! Your loyalty and support are greatly appreciated, thank you for the positive review!

October 18, 2023

Very courteous and helpful. Elizabeth in service is fantastic to work with. Awesome experience each visit. More

by kathysgonewild
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth in service
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Oct 19, 2023 -

Greenway Kia West responded

Kathy, we're delighted to know that Elizabeth and our team at Greenway Kia West have been able to provide you with fantastic service each visit. Thanks for sharing your experience!

October 18, 2023

Everyone was very polite and very serious on helping us leave with a car. I just wanna say thank you all. More

by makeittron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alberto Ahumada, Javier Rodriguez, Rachel Moore, Chrissie Paul, Ray Paz
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Oct 18, 2023 -

Greenway Kia West responded

We're so glad to know you had a positive experience with our team at Greenway Kia West. We appreciate your kind words, and thank you for choosing us! Safe travels in your new car.

October 18, 2023

Ray and Ricardo were very personable and not pushy which I appreciate. A lot of dealers try to push you into things you don’t want and they were honest, forthcoming and understanding of my wants and needs. More

by schoolfriends2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nada Ammor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Paz, Ricardo Ojeda
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Oct 19, 2023 -

Greenway Kia West responded

We're glad to know that Ray and Ricardo provided you with an honest, understanding service at Greenway Kia West. We always aim for a pressure-free environment so it's great to see we hit the mark! Thanks for your review.

October 18, 2023

This is the worst dealership I have ever been to. There is no transparency, a manager takes a car that is advertised for sale this having the customer wait for the vehicle the next day to be returned More

by Queenv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mac Cumbur
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Patino
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Oct 19, 2023 -

Greenway Kia West responded

We're sorry to read about your experience and apologize for any lack of transparency or professionalism you encountered. We strive to provide accurate information and a pleasant environment, so it's disappointing that we didn't meet those expectations in this case. I'd like the opportunity to address these concerns directly with you if possible - please reach out at your earliest convenience. Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

October 18, 2023

They were all very personable. They worked very hard to get me the car I wanted. More

by Happy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan, Chrissie Paul
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Oct 18, 2023 -

Greenway Kia West responded

Congrats on your new car, and thank you for leaving Greenway Kia West a five-star review! We hope you enjoy every mile.

October 17, 2023

The environment was very comfortable and easy to navigate. The sales associate Jaris was very nice and helpful, he made the process easy for me to understand as I was a first time buyer and got me a More

by aaliyahfennell22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaris Dennis
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Oct 17, 2023 -

Greenway Kia West responded

We're glad to know you found our environment comfortable and easy to navigate at Greenway Kia West. It's great that Jaris was able to assist in making your first-time buying experience smooth and easygoing! Thanks for choosing us, enjoy your new ride!

October 17, 2023

good service, i had trouble finding the service area but was helped out by someone from the sales department More

by lucia camero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth
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Oct 17, 2023 -

Greenway Kia West responded

Lucia, we're glad to know our team at Greenway Kia West was able to assist you in finding the service area. Thanks for your feedback and please don't hesitate to reach out if you need anything else!

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