Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.2
3,552 Reviews
Discover the Greenway Kia West Difference – Orlando’s Trusted Kia Destination At Greenway Kia West, we’re committed to delivering a better way to buy and own a vehicle. Located in the heart of Orlando, our dealership proudly offers an exceptional lineup of new Kia models and quality pre-owned vehicles—backed by transparent pricing and a customer-first approach. As a proud member of the Greenway Automotive Group, we combine the buying power of a national network with the personalized service of a local dealership. Whether you’re shopping for a fuel-efficient commuter, a family-friendly SUV, or need trusted maintenance and repairs, our expert team is here to help every step of the way. From flexible financing options to certified Kia service and genuine parts, everything we do is designed to give you peace of mind and value long after you drive off the lot. Visit us today and see why more drivers across Orlando and Central Florida choose Greenway Kia West—where your journey starts with confidence.
Contact Dealership
View Awards

3407 West Colonial Dr

Orlando, FL

32808

Directions

By Type

Showing 3,552 reviews

October 14, 2023

Friendly staff , very accommodating and showroom is large with plenty of seating.Adrian is wonderful and helped me out, he went above and beyond. More

by gkm1951
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Perez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian luyo
Report | Print
Oct 16, 2023 -

Greenway Kia West responded

We're glad to know you had a positive experience with our team at Greenway Kia West! It's great that Adrian was able to assist and exceed your expectations. Thanks for the review!

October 13, 2023

Buena atención de Jessica, cumplieron con mi reserva, buen salón de espera, la explicación del servicio debe ser más amplia. No se si el servicio de cambio de aceite está bien, la rotación espero que es More

by napoleon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricardo
Report | Print
Oct 16, 2023 -

Greenway Kia West responded

Gracias por compartir su experiencia en Greenway Kia West. Nos alegra saber que Jessica le atendió bien, pero lamentamos cualquier confusión con respecto al servicio y el lavado de su vehículo. Tomaremos nota de sus comentarios para mejorar nuestros servicios en el futuro. Si hay algo más que podemos hacer para ayudarle, no dude en llamarme. Gracias, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

October 13, 2023

Muy buena atención, excelente servicio, espere menos del tiempo..! Gracias complacida 100% garantizados…! Vuelvo pronto More

by EIVETHBALZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2023 -

Greenway Kia West responded

Eiveth, gracias por compartir su experiencia positiva en Greenway Kia West. Nos alegra saber que está satisfecha con nuestro servicio y esperamos verle de nuevo pronto!

October 13, 2023

It was a great service, clear communication, organized management and Jessica was very friendly, thanks! More

by Gabriella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
Oct 13, 2023 -

Greenway Kia West responded

Gabriella, we're delighted to know you had a great experience with Jessica and the rest of our team at Greenway Kia West. Thanks for your kind words!

October 13, 2023

Personas muy profesionales que conocen su trabajo. .. Agradable ambiente... Gabriel y Jessica sin excelentes... Sin duda los recomiendo... More

by Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2023 -

Greenway Kia West responded

Carlos, gracias por las palabras amables sobre Gabriel y Jessica en Greenway Kia West. Nos alegra saber que tuvo una experiencia positiva con nuestro equipo. Esperamos verle de nuevo pronto!

October 13, 2023

Everything was great and jandled professionally. No issues with drop. Off or pickup and everyone was courteous More

by islandfever52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth and Jessica in service
Report | Print
Oct 13, 2023 -

Greenway Kia West responded

We're glad to know your experience at Greenway Kia West was smooth and professional. Thanks for the positive feedback, we appreciate it!

October 12, 2023

This is my third time getting service and each time the staff have been very polite knowledgeable and make sure they keep me informed on the progress of my vehicle. More

by nanfe26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel in service
Report | Print
Oct 12, 2023 -

Greenway Kia West responded

We're delighted to know that you've had consistently positive experiences with our service team at Greenway Kia West. We always aim to keep our customers informed and satisfied. Thanks for your continued trust in us!

October 12, 2023

Very professional and got my car serviced and repaired. It took over 3 hours but it seems to be fixed. More

by tim_henderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Oct 13, 2023 -

Greenway Kia West responded

Tim, we're glad to know your car is back in shape after visiting us at Greenway Kia West. We appreciate your patience during the service, and thank you for sharing this review!

October 12, 2023

3.5 hour wait only to find out that need to order the part. Last recall service was 2.5 hours. Throughly discussed. More

by phyllis1448
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Foster
Report | Print
Oct 13, 2023 -

Greenway Kia West responded

I'm sorry to read about your extended wait time and the inconvenience this has caused. We strive for efficient service, so it's disappointing to know we've fallen short in these instances. I'd like to discuss how we can improve your experience moving forward - please feel free to reach out at any time. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

October 11, 2023

team was very professional and nice, thank you! Service was made in the estimated time and Marti kept me updated throughout the process. More

by ksenia stukalina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa, glass support
Report | Print
Oct 12, 2023 -

Greenway Kia West responded

We're glad to know you had a positive experience with our team at Greenway Kia West! It's great that Marti kept you updated throughout the process. We appreciate your feedback and look forward to serving you again in the future!

1
...
209
210
211
...
356