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Greenway Kia West

Orlando, FL

4.2
3,595 Reviews
Discover the Greenway Kia West Difference – Orlando’s Trusted Kia Destination At Greenway Kia West, we’re committed to delivering a better way to buy and own a vehicle. Located in the heart of Orlando, our dealership proudly offers an exceptional lineup of new Kia models and quality pre-owned vehicles—backed by transparent pricing and a customer-first approach. As a proud member of the Greenway Automotive Group, we combine the buying power of a national network with the personalized service of a local dealership. Whether you’re shopping for a fuel-efficient commuter, a family-friendly SUV, or need trusted maintenance and repairs, our expert team is here to help every step of the way. From flexible financing options to certified Kia service and genuine parts, everything we do is designed to give you peace of mind and value long after you drive off the lot. Visit us today and see why more drivers across Orlando and Central Florida choose Greenway Kia West—where your journey starts with confidence.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,595 reviews

September 08, 2023

El servicio excelente y muy rápido y el ejecutivo excelente muchas gracias a Vanesa por su atención y dedicación a su trabajo More

by miguelaajaime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
Sep 11, 2023 -

Greenway Kia West responded

Miguel, gracias por sus palabras amables sobre nuestro servicio y la atención de Vanessa en Greenway Kia West. Esperamos verle nuevamente!

September 08, 2023

Only problem we had was getting our salesman to return our calls. Other than that they were professional in the office. More

by hochred
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Paz, Eddie Soto
Sep 10, 2023 -

Greenway Kia West responded

Hochred, we appreciate your feedback. We're glad to know you found our team at Greenway Kia West professional and apologize for any delay in communication. Your experience helps us improve!

September 07, 2023

Service tech was great! Service area is small and crowded with vehicles. Entrance and where to go needs to be marked. More

by kparsons30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Paz
Sep 07, 2023 -

Greenway Kia West responded

We appreciate your feedback! It's great to know our service tech was able to assist you effectively. We'll definitely take note of your suggestions about the layout and signage at Greenway Kia West. Thanks for sharing!

September 07, 2023

We had called and made a same day appointment for an oil change. When we arrived they couldn't find our appointment but they checked us in. When we got to the waiting room it was very full so we asked for a More

by GS Emporium
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't remember the woman that checked us in.
Sep 08, 2023 -

Greenway Kia West responded

I'm sorry to read about the mix-up with your appointment and the long wait time you experienced. We understand how valuable your time is, and we apologize for any inconvenience this may have caused. I'd like to discuss this further so that we can improve our services moving forward. Please feel free to reach out at your earliest convenience. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

September 07, 2023

Always a pleasure with everyone there especially Dave I think❤️again never disappointed love it there More

by Treredding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 08, 2023 -

Greenway Kia West responded

We're so glad to know you've had consistently great experiences with us at Greenway Kia West, especially with Dave! Thanks for your continued support and kind words.

September 07, 2023

On Saturday had oil change you guys couldn't change oil fifiter because you broke it on the previous oil change and you was going to call me on Wednesday or Thursday no call sa yet More

by ricky.gunness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chrissie Paul
Sep 08, 2023 -

Greenway Kia West responded

Ricky, I'm sorry to read about your recent experience with the oil change service. This is not the level of service we aim for and I apologize if our communication has been less than satisfactory. We'd like to rectify this situation as soon as possible, so please reach out at your earliest convenience. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

September 06, 2023

The service I had done here at Greenway Kia West was a top tier experience! I brought my car in for some basic maintenance and a oil change replacement. These techs don't waste no time, they had the job d More

by Kia K5 GT Driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Foster
Sep 07, 2023 -

Greenway Kia West responded

We're delighted to know that you had a top-notch experience with our service team, especially David! It's great to see your recommendation and we appreciate the kind words about Greenway Kia West. We look forward to assisting with any future maintenance needs for your Kia K5 GT!

September 05, 2023

Always pleasant people and easy to make appointments in line for the times I need. Waiting room comfortable. They don’t try to oversell anything you don’t need. I feel very confident and comfortable with a More

by shielab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Greenway Kia West responded

We're delighted to know that you've had consistently positive experiences with our team at Greenway Kia West. It's great to see your confidence in the advice and information provided by David, too! We appreciate your support and look forward to serving you again soon.

September 03, 2023

Very nice people! ! It was a pleasure dealing with them. They were helpful and professional in helping us attain a car. More

by Anna.rimini
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada, Azmir Jusic, Idel Suira, Paul French, Chuck Agner
Sep 05, 2023 -

Greenway Kia West responded

Thanks for doing business with us, Anna! The pleasure was all ours and we look forward to working with you again in the future. Happy driving! - The Greenway Kia West Team

August 31, 2023

Ni lo pienses en ir a este Dealer, Huye sale corriendo, ellos te destrozan tu crédito y no quieren devolver tu dinero aunque el negocio no se haya realizado, les cuento mi experiencia Fui x un vehículo po More

by Ivan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ray Paz
Sep 01, 2023 -

Greenway Kia West responded

Ivan, lamento mucho escuchar sobre su experiencia. Nos tomamos muy en serio las preocupaciones de nuestros clientes y nunca es nuestra intención causar inconvenientes o estrés innecesario. Me gustaría hablar con usted directamente para entender mejor lo que sucedió y encontrar una solución adecuada a este problema. Por favor, póngase en contacto conmigo cuando pueda. Gracias, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

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