Greenway Kia West

Terrible Customer Service We received terrible customer service. We were railroaded into our deal first of all. The sales associate never followed up to see how we were enjoy We received terrible customer service. We were railroaded into our deal first of all. The sales associate never followed up to see how we were enjoying the vehicle. I reached out to the manager and heard nothing in reply. I have never been contacted about an issue with my window that I have from day one. I love KIA but will never go back to this dealership again. I will take my service somewhere else. More

Girl you rock!!! This is my 4th car with this dealership and till this day they never disappoint me. I will continue to be a loyal customer with Orlando Kia West. Nils This is my 4th car with this dealership and till this day they never disappoint me. I will continue to be a loyal customer with Orlando Kia West. Nilsa it was my first time working with you but you definitely proved to me that it's girl power all the way. Thank you for all your effort and help. Continue to have that commitment with your customers. Gabriela Rivera More

Professional and honest Very professional service department, kudos to Toni and Woody that took very good care of my 4 hours that I had to wait to solve all my car issues. Th Very professional service department, kudos to Toni and Woody that took very good care of my 4 hours that I had to wait to solve all my car issues. Thank you. More

Frustrated I waited 5 hours for my car to be done that is unacceptable I do understand they were busy and I didn’t have an appointment but 5 hours is too long I I waited 5 hours for my car to be done that is unacceptable I do understand they were busy and I didn’t have an appointment but 5 hours is too long It was suppose to be be done by 1 pm that led till 2:30,3:15 and finally 3:45 so from 10:30am to 3:45 pm it messed up my plans with friends I was so frustrated and annoyed More

2018 Kia Soul Thank you Patricia Miller and Kia team for helping with my dream car. Patricia was heaven sent in helping me fully understand the car buying process s Thank you Patricia Miller and Kia team for helping with my dream car. Patricia was heaven sent in helping me fully understand the car buying process she is very friendly and knowledgeable. I really felt like I was apart of the Kia family. Marcel was very kind and helpful as well. I couldn’t have ask for a better experience and I’m enjoying my new vehicle. Thank you again for the follow up calls to see how I’m enjoying the new car and also to remind me that you are just a call away if I have any questions. This truly means a lot! More

Best experience I just recently traded my car in thanks to Domingo ! He helped me all my needs and was there every step of the way ! I didn’t walk in thinking I about I just recently traded my car in thanks to Domingo ! He helped me all my needs and was there every step of the way ! I didn’t walk in thinking I about would be trading my car but I drove away in a new one ! More

Excellent service and attention Went to the Dealer Kia West in Orlando FL and my representative Jairo Paez help me a lot thru the process of getting a new car he’s very understanding Went to the Dealer Kia West in Orlando FL and my representative Jairo Paez help me a lot thru the process of getting a new car he’s very understanding and will help you out, go and check with him he’s bilingual also so you won’t have any problems with communication More

Azmir and his Staff are awsome! The first SUV I bought was from Azmir was in 2010 and I have bought 5 more Kia's after. The Sales department is stellar! Azmir, assigned a sales perso The first SUV I bought was from Azmir was in 2010 and I have bought 5 more Kia's after. The Sales department is stellar! Azmir, assigned a sales person to us who even took the time to walk us over and introduce us to the service department. My wife, daughter and son are treated great by all the staff. So I thank you Azmir for continuing to make our buying experience the BEST! Sincerely, Michael More

Nilsa Mauraico is a excellent sales young lady. Nilsa Mauraico is a excellent sales young lady she really helped me pick a 2018 Kia Soul very friendly and always with a smile I would refer anyone as Nilsa Mauraico is a excellent sales young lady she really helped me pick a 2018 Kia Soul very friendly and always with a smile I would refer anyone ask for Nilsa. More

Outstanding Service On 3/1/2018 I called Orlando KIA West for a same day service appointment. I was given the appointment without any problems. I arrived a little late at On 3/1/2018 I called Orlando KIA West for a same day service appointment. I was given the appointment without any problems. I arrived a little late at approximately 11:20 am. I was greeted by Angel who took care of me. Angel was very courteous and professional. He made me fell like I was a V.I.P. I would like to add I contacted a KIA dealership which was closer to my home and they could not accommodate me. I would highly recommend KIA West for servicing their vehicles to anyone. More