Greenway Kia West

After the sale ...No one can help you with any questions, concerns or issues. If you purchased any type of special packages you thought would help protect and benefi ...No one can help you with any questions, concerns or issues. If you purchased any type of special packages you thought would help protect and benefit you and your vehicle, think again. They sell it, hoping you never need. Money for them.They have no clue on the process to take advantage of any special service you may require that you paid into. Extended service warranty, service packages, GAP insurance, etc. Their job is to make the sale and for you to move on with your life. Don't turn back for any questions. That's asking way too much. Your messing with their commission they can try suck out of someone else by wasting their time dealing with you. You already been sold. There's no money in you for them to take any more. It's always smiling teeth before the sale, after..."sorry dude, can't help you. Take care!" More

exellent costumer service ,friendly and knowlageable from the moment that i walk thru the door i was greeting and they make me feel welcome ,very knowledgeable sale person, well inform and courteous , e from the moment that i walk thru the door i was greeting and they make me feel welcome ,very knowledgeable sale person, well inform and courteous , especially Mr. Anas Lazaar excellent individual and knowledgeable. thank you for an excellent service More

Knowledgeable but not helpful To begin with, I responded to a solicitation to test drive a car at this dealership. I wasn't even in the market for a new car. I gave ALL my inform To begin with, I responded to a solicitation to test drive a car at this dealership. I wasn't even in the market for a new car. I gave ALL my information including credit score, current outstanding car loan and the maximum payment I was willing to make. I was assured we could work with that information. I got to the dealership right on time for my appointment. The sales associate could not be found. The waiting area was just a bunch of customers sitting at tables. All kind of employees walking around...Finally after waiting 20 minutes, the salesperson I had an appointment with showed up. Again went over details what I was interested in buying. The salesperson was very helpful and was very knowledgeable about the different models, features, etc. Test drive went good and I was ready to buy. We came down to the figures, sitting at a table in the lobby with no privacy giving out personal information with other customers right there. Then the figures ended up over $200 per month what I had previously made clear was my maximum amount. I was offered prior to arrival $8,000.00 over KBB for my trade in. However they only offered me $6,000 over KBB. I still was not happy with what would be my monthly payments and was ready to leave when the salesperson then began getting sarcastic. He said he could sell me a used car which I made clear I already own a used care that I am more than happy driving for at least another couple of years. Again the salesperson was sarcastic and I was more than ready to leave. The salesperson actually got up and left the table before I did. Needless to say, in another couple years when I am ready to buy a new car, I will not be going to this dealer again. More

Great experience After shopping around at other dealerships I was ready put purchasing a car on hold. But thanks to Orlando Kia West I was able to get the car I wanted After shopping around at other dealerships I was ready put purchasing a car on hold. But thanks to Orlando Kia West I was able to get the car I wanted for a great price. I worked with Asli and Anas, they were both really helpful and did whatever they could to help me. The process was easy and fast and I love my car! More

First Time Buyer This was my first time buying a car, I was so nervous and super unsure about how to go about things, but Mike Severing was so sweet and so helpful abo This was my first time buying a car, I was so nervous and super unsure about how to go about things, but Mike Severing was so sweet and so helpful about the while process. He walked me through everything without complaint and helped me get an amazing car, I would definitely recommend his services and buying a car at Orlando Kia West, you won't regret it! More

brandon scott my experience was so easy and enjoyable Brandon scott made it this way he and his new partner joe perez were very helpful and experienced, the whole p my experience was so easy and enjoyable Brandon scott made it this way he and his new partner joe perez were very helpful and experienced, the whole place was so easy to work with right down to the managers, they made my deal happen my way , and gave me everything I wanted definetly go back again and advise you to also More

Informative salesman Cool guy very easy to work with no haggling. Very helpful with comparing other car, has information on any car you bring up. Very happy with Mr Neura. Cool guy very easy to work with no haggling. Very helpful with comparing other car, has information on any car you bring up. Very happy with Mr Neura.😎 More

Amazing service Me and my wife went to see the new Kia Sportage 2017. We had no idea what experience we would have and actually we were nervous to be honest bc you kn Me and my wife went to see the new Kia Sportage 2017. We had no idea what experience we would have and actually we were nervous to be honest bc you know how car dealers and sales people are .... Instead we were welcomed by a gentleman named Alp Kose right at the enterance of the store. He did not even mentioned about what we were looking to buy or any questions related to car buying. This kind of surprised us at the beginning btw,instead he listened and even asked if we need something to drink bc it was hot that day.. Long story short mr Kose made me and my wife feel at home or we are just w a friend,guess what? We end up buying a brand new Sportage 30k in about 30 minutes without hesitating lol. I recommend mr Alp Kose to everyone for sure,he has quality and knowledge about not only the product but also w people. ( great skills) Alp thanks again William M More

Amazing ! I truly enjoyed my visit thanks to Brandon, who was very patient and understanding. This was my first time buying a car and he made the experience mem I truly enjoyed my visit thanks to Brandon, who was very patient and understanding. This was my first time buying a car and he made the experience memorable. More

BEST EXPERIENCE OUR SALES PERSON FARID N MADE OUR EXPERIENCE TO BE THE BEST IN YEARS. GLAD WE CAME TO ORLANDO KIA. WILL DEFINATELY RECOMMEND THIS DEALERSHIP TO OUR FA OUR SALES PERSON FARID N MADE OUR EXPERIENCE TO BE THE BEST IN YEARS. GLAD WE CAME TO ORLANDO KIA. WILL DEFINATELY RECOMMEND THIS DEALERSHIP TO OUR FAMILY AND FRIENDS. great JOB AND TEAM!! More