Greenway Kia West

I had the car serviced at Greenway Kia West. I had an oil change and two filter filters. It took them two hours and 20 minutes, wasn’t expecting a wait so long. If I had known, I would’ve had go I had an oil change and two filter filters. It took them two hours and 20 minutes, wasn’t expecting a wait so long. If I had known, I would’ve had gotten a ride back to work. Then when I got the car, The tires were full of mud wheel wells were full of mud, the threshold and the floor mat. This is unacceptable. I won’t be back. More

Sure! Here’s a short and professional review for a dealership service: “I had a fantastic experience at l Kia The staff was friendly, knowledgeable, and Here’s a short and professional review for a dealership service: “I had a fantastic experience at l Kia The staff was friendly, knowledgeable, and efficient. They thoroughly explained the service my vehicle needed and completed the work in a timely manner. The waiting area was clean and comfortable, making the experience even better. I highly recommend Kia for their excellent customer service and professionalism!” Let me know if you’d like any adjustments! More

Excellent Sales service, Good ambient…. just need cafeteria with some snacks available…we spend a lot of during the purchase and become hungry just need cafeteria with some snacks available…we spend a lot of during the purchase and become hungry More

Experienced a very unfavorable ordeal, in which I don't hold the Dealership as a whole of circumstances they are not aware of and we sincerely hope that a solvable conclusion may be attained.My first prob hold the Dealership as a whole of circumstances they are not aware of and we sincerely hope that a solvable conclusion may be attained.My first problem is after a price quote of 36999 how did the price jump to $40,000 and the MSRP sticker was removed from this Brand new vehicle and was never produced after I requested plus I did not have my copy of the sales contract in which Anas Lazaar pointed to a envelope on his desk and said the paper work was in the envelope and after outside I realized that the envelope was void of the sales contract and the Compuer was malfunctioning and was not printing because I stated aibout all the add ons that need to be reviewed previously but it was told to me that I could pick up my papers the following day and they weren't ready so I called The Finance institution and they mailed me copies of both the contract and the service agreements and in all my endeavors to meet with Mr. Lazaar to cancel the numerous addons I have been met with hostile resistance and excuses of being with other customers,and I don't need the delay tactics to circumvent the the legally simple conclusion that is mandated by the matter of fundamental fairness by law More

Experienced a very unfavorable ordeal, in which I don't hold the Dealership as a whole of circumstances they are not aware of and we sincerely hope that a solvable conclusion may be attained.My first prob hold the Dealership as a whole of circumstances they are not aware of and we sincerely hope that a solvable conclusion may be attained.My first problem is after a price quote of 36999 how did the price jump to $40,000 and the MSRP sticker was removed from this Brand new vehicle and was never produced after I requested plus I did not have my copy of the sales contract in which Anas Lazaar pointed to a envelope on his desk and said the paper work was in the envelope and after outside I realized that the envelope was void of the sales contract and the Compuer was malfunctioning and was not printing because I stated aibout all the add ons that need to be reviewed previously but it was told to me that I could pick up my papers the following day and they weren't ready so I called The Finance institution and they mailed me copies of both the contract and the service agreements and in all my endeavors to meet with Mr. Lazaar to cancel the numerous addons I have been met with hostile resistance and excuses of being with other customers,and I don't need the delay tactics to circumvent the the legally simple conclusion that is mandated by the matter of fundamental fairness by law More

Thy did amazing job with my car and treated me nice and friendly and with the up most respect friendly and with the up most respect More

The worst service ever, they promise pure lies, they make you give money to change your vehicle for a different one and just waste your time. When I bought my car there in 2024 it was a completely issue, I t you give money to change your vehicle for a different one and just waste your time. When I bought my car there in 2024 it was a completely issue, I thought it could be different this time and they will make the difference, but it was worst, that made me waste my time giving a car without now if it could be approved for the financial bank, requesting an extra down payment of 1000 more and my car. They made me waste two whole days, I paid 100 for an oil change waiting for 3 hours to get my car back, car wasn’t washed, they took me back my car without carpets. This Kia completely sucks, with those experience who will recommend this place. More

We brought our Sorento in for a Head Gasket Warranty repair. It took several weeks to get a diagnosis. We called so many times to get updates with no response we had to drive to the dealership to get an repair. It took several weeks to get a diagnosis. We called so many times to get updates with no response we had to drive to the dealership to get an answer. After 2 months it was finally repaired and we were slapped with a $750 bill saying we had to pay for some repair kit…which we were never told about nor agreed to. The extended warranty paperwork states the entire repair would be free. The car went in fully detailed about with a nearly full tank of gas and was returned to us filthy inside and out and less than 1/4 tank. Absolutely awful service! More

This is a good dealership I love coming to this dealership I always bring my car there to get service I will continue to dealership I always bring my car there to get service I will continue to More

Excellent treatment, very friendly, the attention was very good, they always explain the processes in a way that is truly understood, 100% recommended very good, they always explain the processes in a way that is truly understood, 100% recommended More