Greenway Kia West

Came in for scheduled maintenance service by appointment. Was told about the recall so I opted to have it done since my car would already be there. Things happen, I know but I was made aware that the service Was told about the recall so I opted to have it done since my car would already be there. Things happen, I know but I was made aware that the service techs broke something on my car. I was offered a rental but the status of my car was never communicated to me. I always had to call or come to the dealership to find out what was going on. When I got my car back, the battery was completely dead. I had to end up getting a new battery. Yes, Kia did something to affect my battery. My car records. I saw them doing something with my battery at least twice… jumping it off or jumping another car off… not completely sure. I do know I had no issues with my battery before bringing it in. More

I like Kia when ever i have a problem with my Kia i always bring it to them andbthey alway take care of my car and the service people are very polite my service tech was Tony who was very helpful always bring it to them andbthey alway take care of my car and the service people are very polite my service tech was Tony who was very helpful with keeping us informed about my car every step of the way Thank you Tony He also was very nice and very professional andbalso Ms.Jody who i spoke to over the phone wsd very polite and very good at her job over the phone getting me to the right people when i had a question if Tony was busy overall I think Kia is a great company I have been a customer for a long time. More

This dealership does not care about its customers, and often can't even muster the decency to pretend to. often can't even muster the decency to pretend to. More

I went in for a scheduled oil change. This was my first experience at this location and everyone was super friendly and the lobby area was clean and spacious. Tony was energetic and commu This was my first experience at this location and everyone was super friendly and the lobby area was clean and spacious. Tony was energetic and communicative and my car was returned to me before the promised time! More

Great atmosphere, polite and courteous service people always have a smile when I come in. Take good care of me. always have a smile when I come in. Take good care of me. More

Great service. Highly recommend friendly staff and the repaired my car under warranty. Ordered parts and did the job quickly. Highly recommend friendly staff and the repaired my car under warranty. Ordered parts and did the job quickly. More

Un equipo comprometido con satisfacer las necesidades del cliente y chequear que todo esté bien. Agradecido con todos cliente y chequear que todo esté bien. Agradecido con todos More

I haved allways get a great service a this kia, customer service is very professional and yes I will definitely recomend it to any of my friends and family. service is very professional and yes I will definitely recomend it to any of my friends and family. More

Arrived early for my scheduled oil service. I was in and out. Completely satisfied and will schedule again with Jessica! Thanks for your great service :-) I was in and out. Completely satisfied and will schedule again with Jessica! Thanks for your great service :-) More

I needed to take in my 2024 seltos for an issue with my radiator house. I took it to the dealership after 4:00 pm without an appointment. Liz was very helpful she checked it and and said that she will call radiator house. I took it to the dealership after 4:00 pm without an appointment. Liz was very helpful she checked it and and said that she will call me within two hours. AND SHE DID! She informed me that they wanted to keep the car while waiting for the part so that it did not overheat. I explained to her that was my only form of transportation, and she got me into a rental. She was very good at keeping me updated throughout the process her customer service was top-notch. Thank you, Elizabeth. More