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Greenway Kia West

Orlando, FL

4.2
3,422 Reviews
Welcome to Greenway Kia West – Where Value Meets Trust. At Greenway Kia West, we’re proud to serve the Orlando community and beyond with an unmatched car-buying experience. Whether you're looking for a brand-new Kia or a high-quality pre-owned vehicle, our goal is to make the process easy, transparent, and tailored to your needs. As part of the trusted Greenway Automotive Group, we bring you the strength of a national network with the personalized attention of a hometown dealership. Our team is passionate about helping you find the perfect car at the right price—and keeping it running like new with expert service and genuine Kia parts. We’re more than just a car dealership—we’re your partners in every step of your automotive journey. From financing solutions designed to fit your budget to a commitment to exceptional customer care, we’re here to exceed your expectations. Stop by today and experience the Greenway difference. Greenway Kia West—Driven to Serve You.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,422 reviews

September 21, 2024

I won’t recommend coming back to facility. Workers are very clueless and do not communicate well with customers. And labor prices are extremely high for little to know real work. Over charge f More

by TEASIAWHITY.T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica
Sep 23, 2024 -

Greenway Kia West responded

We apologize for your experience and any frustration caused. We strive to provide clear communication and fair pricing, so it's concerning to hear this feedback. If you're willing, please reach out directly so we can address these issues further. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

September 21, 2024

Where to begin. From arriving, being attended quickly, to signing for work to be done. Than the break Area. What's not to like! The service lady very friendly, coffe More

by Neftalyp2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel and Elizabeth
Sep 23, 2024 -

Greenway Kia West responded

Thank you for sharing your experience! We're delighted to hear that our team at Greenway Kia West provided such a welcoming and efficient service. Elizabeth, Gabriel, and the rest of the crew will be thrilled with your kind words. We look forward to serving you again!

September 21, 2024

It is so quick to make an appointment for service. I worked with Tony and he was on top of his game. He let me know things were a bit busy and would be longer than expected before I dropped the car of More

by ttlpharrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Nguyen. Maintenance Dept.
Sep 23, 2024 -

Greenway Kia West responded

We're glad to hear Tony and the team at Greenway Kia West provided you with great service! Thanks for sharing your experience.

September 21, 2024

I waited for an oil change and tire rotation for 4 hours and my advisor was very rude! More

by DLOUDER04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember my advisors name
Sep 23, 2024 -

Greenway Kia West responded

I'm sorry your oil change and tire rotation took longer than expected. We work hard to provide respectful service and ensure every customer gets back on the road efficiently, but it's clear we let you down. This feedback will be discussed with my team, and if there's anything I can do to assist you at this time, please reach out. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

September 21, 2024

In and out in no time for an oil change, tire rotation and recall service on a 2024 Sportage. More

by I0SECONDS2AIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Foster
Sep 23, 2024 -

Greenway Kia West responded

Thank you so much for the wonderful review of Greenway Kia West! We're glad to hear your maintenance and recall service went smoothly. Safe travels in your 2024 Sportage!

September 21, 2024

Everyone is friendly and happy whith the good service I recommend my friend go to greenway kia More

by angel.cintron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Pinilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Greenway Kia West responded

Thank you so much, Angel! We appreciate your business here at Greenway Kia West.

September 20, 2024

This experience. Service manager M. Foster rude. My 1st time speaking with him in the 1st 2mins he was rude. I drove my car to Kia for a recall 1hr Service. And 32 da More

by Marsha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Foster
Sep 21, 2024 -

Greenway Kia West responded

Marsha, I'm truly sorry to hear about your experience. This is not the level of service we strive for and I apologize for any inconvenience caused. Please reach out so we can discuss this further and find a resolution. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

September 20, 2024

Me atendeu super bem, atencioso, me ajudou na escolha do meu novo carro. Super recomendo More

by nathaliaccarvalho
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada
Sep 23, 2024 -

Greenway Kia West responded

Parabéns pelo novo veículo, Nathalia! Agradeço pelo comentário positivo para Greenway Kia Wes Aproveite a sua nova compra!

September 20, 2024

Fantastic price, beat other dealerships by the thousands. New vehicle was waiting, no gimmicks. The final price was tremendous, justifying driving two hours to the dealership. Our unbelievable sa More

by capt.dave57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerem Cakman is a terrific salesperson. He worked for us to get the best deal, thousands less than other dealerships. We traveled two hours to the Greenway West to deliver our trade and pick up our new Sorento, our second Sorento in four years.
Sep 23, 2024 -

Greenway Kia West responded

Thank you for sharing your fantastic experience! We're delighted to hear that Kerem and Diego provided exceptional service, making the drive well worth it. Enjoy your new 2024 Sorento EX, and we look forward to welcoming you back to Greenway Kia West in the future!

September 20, 2024

Service center was clean and efficient, with knowledgeable techs and advisors that provided updates and next steps as needed. More

by clovexd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Frye
Sep 20, 2024 -

Greenway Kia West responded

Thanks for sharing your experience! We're glad to hear our Greenway Kia West service center met your expectations with cleanliness and efficiency. We appreciate the positive feedback!

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