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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.2
3,680 Reviews
Discover the Greenway Kia West Difference – Orlando’s Trusted Kia Destination At Greenway Kia West, we’re committed to delivering a better way to buy and own a vehicle. Located in the heart of Orlando, our dealership proudly offers an exceptional lineup of new Kia models and quality pre-owned vehicles—backed by transparent pricing and a customer-first approach. As a proud member of the Greenway Automotive Group, we combine the buying power of a national network with the personalized service of a local dealership. Whether you’re shopping for a fuel-efficient commuter, a family-friendly SUV, or need trusted maintenance and repairs, our expert team is here to help every step of the way. From flexible financing options to certified Kia service and genuine parts, everything we do is designed to give you peace of mind and value long after you drive off the lot. Visit us today and see why more drivers across Orlando and Central Florida choose Greenway Kia West—where your journey starts with confidence.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 3,680 reviews

November 25, 2024

The staff was great and friendly, they had my car ready in the time frame they gave me. More

by ADRIANAHENAO2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Pinilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada
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Nov 25, 2024 -

Greenway Kia West responded

We love seeing 5-star reviews for our team here at Greenway Kia West. Thanks for the kind words!

November 25, 2024

Worst service ever was lied to and ignored got my vehicle back worse than before More

by Troynfutch86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank service advisor
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Nov 25, 2024 -

Greenway Kia West responded

We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

November 25, 2024

good service just to expensive with a coupon. they don't do coupon matches smh More

by SHEBAS1263
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
na
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Nov 25, 2024 -

Greenway Kia West responded

Thank you for taking the time to leave Greenway Kia West a review. We are happy to hear you enjoyed your service and appreciate the feedback regarding our prices. If you need any further assistance with the coupons, please don't hesitate to reach out.

November 24, 2024

Bad service lier take customer money I bring my car there they can't even all problems with car they will lie to you take ur money send u somewhere else pay no information More

by guerdygerminal11
Recommend Dealer
No
Employees Worked With
Bad service
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Nov 25, 2024 -

Greenway Kia West responded

We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly, and we will do our best to address the issue.

November 24, 2024

The customer service was amazing I enjoy being there and the time it took was in a timely manner Thanks KIA More

by petersonkp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Pinilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Leo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2024 -

Greenway Kia West responded

We're delighted to hear you had an amazing experience with our team at Greenway Kia West! Thank you for the kind words and support. Safe travels!

November 24, 2024

Our Sedona broke down while we were on vacation. The prices were excessive and customer service was well below expectations, they simple do not have an adequate number of service advisors for there More

by jenhowe78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Nov 25, 2024 -

Greenway Kia West responded

Jen, thank you for sharing your feedback. We apologize for not meeting your expectations. Please reach out to us directly so we can address your concerns and find a solution.

November 23, 2024

Customer service was very nice! They stayed in contact with me and let me know what’s going on with my vehicle. More

by Tiffany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franky
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Nov 25, 2024 -

Greenway Kia West responded

Tiffany, we're delighted to hear that our team at Greenway Kia West kept you informed and provided great customer service. Thanks for sharing your experience with us!

November 23, 2024

Kind respectful they explained to me all my questions about my kia soul and it problems More

by phernandez14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony nuguyga
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Nov 25, 2024 -

Greenway Kia West responded

We appreciate your business and your review! Thanks from the Greenway Kia West Team!

November 23, 2024

Excellent professional customer service. The team members work well together, and we received great service. More

by Vicky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Pinilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada
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Nov 25, 2024 -

Greenway Kia West responded

Vicky, we're delighted to hear that you received excellent service from our team at Greenway Kia West. Thank you for sharing your experience with us!

November 23, 2024

My second service here. After 2.5 hours of wait for simple Oil change, as soon as I left, low oil level indicator turned on. When i called the service centre next day, the More

by DRSUMITKSONI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
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Nov 24, 2024 -

Greenway Kia West responded

We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly, and we will do our best to address the issue.

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