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Greenway Kia West - Service Center

Orlando, FL

4.2
700 Reviews

700 Reviews of Greenway Kia West - Service Center

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May 14, 2024

They were great. I was seen right away. My car was in and out in a timely manner More

by YASHONDAc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Castro Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Greenway Kia West responded

We're delighted we could make your Greenway Kia West experience smooth, Yashonda! Safe travels!

May 13, 2024

I do not recommend. Every time I leave this shop my check engine light comes on. More

by CUJOBITE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica
May 14, 2024 -

Greenway Kia West responded

This is concerning feedback to receive and I'm disappointed to see that we fell short of our high expectations during your visit. I would appreciate the chance to learn more about what happened so we can work towards providing the best customer experience possible. If you would please contact me at your convenience, I'd like to help. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

May 12, 2024

awesome experience . Very professional and my care was done extremely fast. Thank you so much. More

by joshuarodriguez294
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Ahumada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Athena Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Castro Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniela Daleman Fajardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirpal Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Greenway Kia West responded

Joshua, we are thrilled that your service experience was quick and satisfactory! Thanks for leaving Greenway Kia West a five-star review and we'll see you soon.

May 12, 2024

Jessica was amazing, she got everything taken care of. My car came out amazing thank you everyone at Kia !! More

by brandonijames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
May 13, 2024 -

Greenway Kia West responded

We're delighted to know Jessica and the team at Greenway Kia West were able to assist you effectively! Enjoy your newly serviced car, and thank you for choosing us.

May 12, 2024

KIA NEEDS BETTER TRAINNED TEC CAPABLE TO DEAL WITH Seltos DIGITAL DASH BOARD. AND NOT TO TELL LIES TO CUSTOMERS ON UNDONE FIXES!!! More

by samwangst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony at Service dept talk too much. He dont know what was done or not and sells dreams of vagesvcs
May 13, 2024 -

Greenway Kia West responded

Sam, I'm sorry to read about your experience with the service on your Seltos' digital dashboard. We aim for transparency and honesty in all our interactions, so this feedback is concerning. If you're open to discussing this further, please reach out directly so we can address any issues or misunderstandings that may have occurred. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

May 12, 2024

Excellent service and timely work. I was so satisfied with my experience this past week. More

by tabbi42002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony in service
May 13, 2024 -

Greenway Kia West responded

Thanks so much. We look forward to your next visit to Greenway Kia West!

May 11, 2024

Was not satisfied with the service manager who helped me,was promised a two hour completion of service,5hours later my car was ready,I think he took it personally when I questioned the kind of service I More

by greatgrazljg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
May 13, 2024 -

Greenway Kia West responded

We're sorry to learn about your experience with the service time. We aim for efficiency and clear communication, so it's disappointing to know we fell short in this instance. I'd like to personally look into this matter further—please feel free to reach out at a convenient time for you. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

May 11, 2024

Their service was very professional, very friendly and the wait was minimal. Very grateful for everything More

by pena_bernice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Foster, Liz
May 13, 2024 -

Greenway Kia West responded

We're glad to know you had a positive experience with our team at Greenway Kia West! We always aim for professionalism and efficiency. Thanks so much for your feedback, we appreciate it!

May 10, 2024

Great customer service & wait time was way shorter than expected! They work with you & tell you what is needed in priority instead of trying to get you spend all your money at once More

by m.moniqueh7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
May 10, 2024 -

Greenway Kia West responded

We're glad to know that you appreciated our efficient service and honest communication at Greenway Kia West. Thanks for the positive feedback!

May 10, 2024

Their service was very professional, the wait was minimal. Very grateful for everything, I'll definitely recommend this dealership to anyone who needs to buy a car. More

by pena_bernice
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Greenway Kia West responded

We're so glad to know you had a positive experience at Greenway Kia West! Thanks for recommending us and we look forward to serving any future car needs. Safe travels in your new ride!

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