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Greenway Kia West - Service Center

Orlando, FL

4.2
1,689 Reviews

1,689 Reviews of Greenway Kia West - Service Center

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April 23, 2024

Better wait time. Yet the prices have increased to an astonishing amount. I paid $95 for an oil change! Nothing else was included. More

by miraclegirl2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Apr 23, 2024 -

Greenway Kia West responded

We appreciate your feedback and understand that wait times can be frustrating. We're always working to improve our services at Greenway Kia West, including pricing transparency. Please feel free to reach out if you have any further concerns or questions!

April 23, 2024

I dropped my vehicle off for service and from the moment I dropped it off I received support. From Elizabeth (Liz) to the technician. My service was awesome. Once I drove off, my vehicle drove better than More

by lacharie01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Allen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Gresham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Pinilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nada Ammor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Athena Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yuri Oughazzou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maher Mehjazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chrissie Paul, Ray Paz
Apr 24, 2024 -

Greenway Kia West responded

Thanks for the awesome review! We're glad to know that Elizabeth and our technician at Greenway Kia West were able to provide you with such great service. Enjoy your smooth ride!

April 20, 2024

Muy amables, informan todo el proceso, lo hacen en tiempo justo. Ambiente agradable de sala espera More

by GOICOMORALES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Paz
Apr 22, 2024 -

Greenway Kia West responded

Gracias por hacer el servicio de su vehículo en Greenway Kia West! Apreciamos esta reseña de 5 estrellas!

April 20, 2024

En mi ultimo mantenimiento le dieron un golpe a mi puerta. Ellos me arreglaron el golpe pero recibi mi carro con todo el polvillo dentro de cuando lo repararon. Mi foco delantero izquierdo tenia humed More

by denishabana
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
A Julio de servicios 5 estrellas
Apr 22, 2024 -

Greenway Kia West responded

Gracias por el amable comentario acerca de Julio, pero me disculpo por el resto de su experiencia reciente con nosotros. Nos esforzamos por proporcionar un servicio de alta calidad y parece que no cumplimos con nuestras propias expectativas en esta ocasión. Agradezco sus comentarios y me gustaría tener la oportunidad de conversar con usted. Por favor, póngase en contacto cuando tenga un momento disponible para hablar más a fondo acerca de esto. Gracias, Mark Foster - Service Manager - markfoster@greenwayauto.com

April 19, 2024

Julio was very nice. Remembered me from my previous visit. Kept me update on my vehicle. More

by mac8719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juilo in the service department
Apr 22, 2024 -

Greenway Kia West responded

Mac, we are glad that Julio delivered five-star service. Thanks for choosing Greenway Kia West!

April 18, 2024

They were communicative and very informative throughout my process of getting my tire replaced Monday More

by AVY02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio in services
Apr 18, 2024 -

Greenway Kia West responded

We're glad to know that you had a positive experience with our team at Greenway Kia West during your tire replacement. We always aim for clear communication and helpful service! Thanks for the review!

April 18, 2024

Elizabeth was very thorough with the process she truly made me feel at ease the process was quicker than what we initially anticipated. She’s truly a valuable employee. More

by Gilpagan92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth
Apr 19, 2024 -

Greenway Kia West responded

We're so glad to know that Elizabeth made your experience at Greenway Kia West smooth and efficient. We appreciate the kind words about our team, thank you for sharing!

April 17, 2024

I appreciate the honesty of sending a video of what work needed to be done on my car. More

by alice.brown4040
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Apr 17, 2024 -

Greenway Kia West responded

We are so happy that our Greenway Kia West team earned your five stars and that you appreciated the video report! Thanks for working with us!

April 17, 2024

Our sales representative Ray did a great job. We were also very thankful for a relaxing financial advisor experience who wasn't super pushy about extra products to purchase. More

by jsobkow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Paz
Apr 17, 2024 -

Greenway Kia West responded

We're glad to know that Ray and our finance team provided a great experience for you at Greenway Kia West. We appreciate your feedback, thanks for choosing us!

April 16, 2024

Car was damaged during oil change still waiting on dealer to make repair. Brought car in but parts not in. Still no update 3 weeks later. More

by lsustachek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Apr 17, 2024 -

Greenway Kia West responded

I'm sorry to learn about the delay in repairing your car. This certainly isn't reflective of our commitment to customer satisfaction and timely service. I'd like to personally look into this matter for you, so please reach out at your earliest convenience. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

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