Greenway Kia West - Service Center

Very good customer service - very professional and very courteous- unfortunately it took longer than I thought but the wait was worth it courteous- unfortunately it took longer than I thought but the wait was worth it More

I was here changing the engine oil ok my car and I waited 2 hours and half 2 hours and half More

My appointment was very fast, satisfactory service and very friendly staff, my car is up to date, good service and location. very friendly staff, my car is up to date, good service and location. More

This dealership supports a lack of transparency with its customers in sales and service. Information is available after the fact. customers in sales and service. Information is available after the fact. More

Probably my worst experience in a dealership. Three times trying to fix an odd and annoying suspension noise on my 2023 Kia forte. First time, not able to duplicate my concerns, guys if you park Three times trying to fix an odd and annoying suspension noise on my 2023 Kia forte. First time, not able to duplicate my concerns, guys if you park the vehicle you're gonna hear the problem I promise. Second time they set my appointment but that day their Master tech was absent, so nobody was certified to check my car. Suddenly a service advisor came to me to tell me it's a tire noise! Really??? Oh almost forgot, they ruined my headliner with grease!!! I really like Kia, it's my fourth car Ina row and I really believe the brand deserve better dealerships. Poor experience! More

Very happy with With Help and Support provided at the Kia! Julio is wonderful and excellent with communication and working with me! This Kia store has always been efficient and friendly. I am so grateful Kia! Julio is wonderful and excellent with communication and working with me! This Kia store has always been efficient and friendly. I am so grateful. More

As always, it's a pleasure to do business with Tony and Greenway KIA West. Appointments are easy to make and the service is incredible! Greenway KIA West. Appointments are easy to make and the service is incredible! More

I was quickly greeted and checked in. Timing for service completion was spot on. I prefer Kia service my Kia Soul as they know all the specs. Timing for service completion was spot on. I prefer Kia service my Kia Soul as they know all the specs. More

Great service Jessica was extremely helpful and insightful. Mechanics was able to diagnose the issue quickly. Great customer service insightful. Mechanics was able to diagnose the issue quickly. Great customer service More

Service advisor Elizabeth was awesome and helped me keep costs at a minimum to get my Sorento’s issues resolved! Garrett the courtesy shuttle driver was delightful and gave me a safe ride home while the ser costs at a minimum to get my Sorento’s issues resolved! Garrett the courtesy shuttle driver was delightful and gave me a safe ride home while the service was taking place. I did ask for the team to look at my ABS and Collision avoidance system due to the warning lights being on but time ran out so I had to go back a second time the following week. Arrive advisor Marty was quick to get me in the queue during the visit and only took an hour to diagnose the problem. Sadly the parts needed to remedy the issue needed to be ordered so I’ll have to go back a third time but hopefully that visit will be swift as well! More