Greenway Kia West - Service Center

Jesse was amazing I just want to complain about my warranty Because I had in Kia for 3 times to repair this problem but they thought was a different problem and made different repair and now is not warranty Because I had in Kia for 3 times to repair this problem but they thought was a different problem and made different repair and now is not cover by warranty and I had to pay is not fair More

Jeremy is a awesome car salesman very knowledgeable and very helpful. Also everything was fast and easy my first car thamks very helpful. Also everything was fast and easy my first car thamks More

Good customer service clean place friendly staff did not wait for staff too help me not wait for staff too help me More

This dealership has great service and friendly staff. They got the job done although there was a little wait. They got the job done although there was a little wait. More

Had my Kia optima break down and had the car towed here. This was my first and last Experience with the dealership. Had the Car towed there on Friday with an appt on Sat. Sat came and went, we called mu This was my first and last Experience with the dealership. Had the Car towed there on Friday with an appt on Sat. Sat came and went, we called multiple times on Sat for an update with no response. Called again on Monday and they had no idea what we were talking about. Finally identified that the car had been there since Friday and no one touched it because it got assigned to the wrong service advisor. Got it straitened out and then finally work could begin. Forgot to mention the $295 diagnostic fee that was never mentioned previously. Finally got told the car needed a $595 repair, when the bill arrived it had a $19 dollar part, $84 in miscellaneous fees and a criminal amount of labor for an hour worth of work. Never coming here again. Should be arrested for theft. More

Very Professional. I was updated real time and set proper expectations. I appreciated that they gave me a copy on the service they did and billing information. I was updated real time and set proper expectations. I appreciated that they gave me a copy on the service they did and billing information. More

It was pleasant and quick here as always. Positive and friendly personnel who helped me all the time. Positive and friendly personnel who helped me all the time. More

I am always grateful to all your staff who provide me with exceptional service and especially the attentions of Gabriel, Jessica and Jessi who have very clear what represents customer service!!!! Thank y with exceptional service and especially the attentions of Gabriel, Jessica and Jessi who have very clear what represents customer service!!!! Thank you Greenway Kia West. More

Excellent service, I had a nail in my tire. The tire was ordered and I was called to replace it. It was fast and great service I was kept informed and updated. The tire was ordered and I was called to replace it. It was fast and great service I was kept informed and updated. More

Doy 4 estrellas porque llegué puntual a mi cita y se demoraron 3,5 horas con mi carro! demoraron 3,5 horas con mi carro! More