Greg May Honda

New Car This dealership did a lot of work before day of delivery. Very friendly and knowledgeable. Did good job of demonstrating car. Would definitely buy fr This dealership did a lot of work before day of delivery. Very friendly and knowledgeable. Did good job of demonstrating car. Would definitely buy from again. More

A lesson in frustration I appreciate you being open during the pandemic and I appreciate the challenges presented by the pandemic. I was frustrated not because my repair was I appreciate you being open during the pandemic and I appreciate the challenges presented by the pandemic. I was frustrated not because my repair was delayed, but because there was a serious lack of communication and promises were made but not kept. Frustrating! When I left my car nearly 24 hours before my scheduled appointment, it was fine that you didn't get to it early. But the broken promises: 1. Promise: "We should know something by 4 pm Friday; we'll call you." (I called at 5:30 on Friday; no one could tell me whether anyone had even looked at my car.) 2. On Friday, around 5:30, another promise: "I'll find out the status of your car and call you first thing Saturday morning." No one called, so I called around 9:30, only to learn no one had looked at my car and that it would be Monday before anyone could look at it. Finally, someone called around 11 am on Monday to tell me that my car needed a part that would not arrive until Wednesday. Fortunately, my car was ready on Wednesday, having been at the shop nearly a week. Again, I understand that nothing is normal right now, but I would have been fine with good communication and reasonable projections about what I could expect. PLUS, ALL OF YOUR EMPLOYEES WITH DIRECT CUSTOMER CONTACT SHOULD BE MASKED!! No excuses! Show you give a xxxx about not inadvertently exposing customers to COVID-19!!! More

The dealer grey may honda have a excelent service and very comfortable areas for wait and the price is good with a lot a cars to choice very comfortable areas for wait and the price is good with a lot a cars to choice More

Not impressed with service department We drove up and no Not impressed with service department We drove up and no one came to our car although there was an employee outside We had made an appointment and Not impressed with service department We drove up and no one came to our car although there was an employee outside We had made an appointment and upon getting there were told they were short on staff and it would take at least 1.5 hours when I was told by Christina we would be there 45 minutes to an hour This is not how to treat first time customers returning to the dealership for service We bought a Honda from Honda of Burleson and each time we returned to service our car we were greeted promptly and our car was finished on time They even washed the car and vacuumed the inside We may return to Burleson for future service on the car we bought at your dealership More

JR was good. Went over slit of stuff. Service was good. Just wish you would had done what your ad said Misleading advertisement On Facebook Just wish you would had done what your ad said Misleading advertisement On Facebook More

Fast Service! Made appointment for oil change, we arrived early and they went to work on the car. We waited around 30 minutes for the service which was very reason Made appointment for oil change, we arrived early and they went to work on the car. We waited around 30 minutes for the service which was very reasonable. More

Always a breeze. I have bought six cars from Dalton Turner over the years and the experience has always been a breeze. Highly recommend him and Greg May. I have bought six cars from Dalton Turner over the years and the experience has always been a breeze. Highly recommend him and Greg May. More

Lawrence simply amazing I have gotten two cars! .... He comes highly recommended wouldn't go to anyone else for my car needs he is like family ❤ comes highly recommended wouldn't go to anyone else for my car needs he is like family ❤ More

Courteous and professional Everyone at this dealership (service and sales) is accommodating to the customer's needs. I keep my Honda vehicle for a long time, so I don't interac Everyone at this dealership (service and sales) is accommodating to the customer's needs. I keep my Honda vehicle for a long time, so I don't interact with sales on a regular basis. Service personnel have always answered my questions thoroughly and don't treat me like I don't know anything about cars and maintenance, which I really don't. I like when service makes recommendations on upcoming needs and do not try to make the customer take care of it right away, but recommends an estimated time frame. More

This is where I purchased my first car and everytime I go to get my car serviced, I’m met with a warm greeting and excellent and efficient customer care! to get my car serviced, I’m met with a warm greeting and excellent and efficient customer care! More